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Poutini Waiora - Counselling Services

Mental Health Service, Kaupapa Māori, Addiction

Today

Description

Poutini Waiora is a Kaupapa Māori Health and Social Service provider that delivers holistic care, including Peer Support and AOD counselling, to whānau across Te Tai O Poutini.

Please visit the Poutini Waiora website for information on our full range of health and social services. 

Staff

Our team includes Nurse Practitioner (mobile), Registered and Enrolled Nurses, Registered Social Workers, (DAPAANZ), Registered well-child practitioner (Tamariki Ora Nurse), Vaccinators, Mental Health & AOD clinical, Peer Support Mental Health (He Hikoi Manaaki), Mana Ake in schools programme (tamariki), Kaiawhina support, Restorative Programmes Tāne and Wāhine (family violence), Rangatahi service (Ko Wai Au).

Ages

Youth / Rangatahi, Adult / Pakeke

How do I access this service?

Anyone can access, Referral, Contact us, Home visit provider, Website / App

Fees and Charges Categorisation

Free

Fees and Charges Description

No fees apply.

Hours

Mon – Fri 8:30 AM – 5:00 PM

Public Holidays: Closed Westland Anniversary (1 Dec), Buller Anniversary (2 Feb), Waitangi Day (6 Feb), Good Friday (3 Apr), Easter Sunday (5 Apr), Easter Monday (6 Apr), ANZAC Day (observed) (27 Apr), King's Birthday (1 Jun), Matariki (10 Jul), Labour Day (26 Oct).
Christmas: Open 22 Dec — 24 Dec. Closed 25 Dec — 28 Dec. Open 29 Dec — 31 Dec. Closed 1 Jan — 4 Jan. Open 5 Jan — 9 Jan.

Languages Spoken

English, Māori

Programmes

He Hikoi Manaaki Peer Support

Providing a range of wraparound supports to help whānau navigate complex life circumstances that impact their health, wellbeing, and ability to self-manage. The goal is to improve overall wellbeing outcomes.

Programme Areas

Alcohol or drug addiction, Kaupapa Māori, Mental health

Programme Type

Kaupapa Māori alcohol or drug addiction, Kaupapa Māori mental health, Peer support (alcohol or drug), Peer support (mental health)

Regions

West Coast

Age Groups

Youth / Rangatahi, Adult / Pakeke, Older adult / Kaumātua

Referral Types

Self referral, GP, DHB clinical services, Corrections

Referral Process

If you think we are the organisation to help you, please send us a referral.

Click here for our referral form and general enquiry information.

If we are not the correct service for you, we will work to navigate you to the best service for your needs.

Description

Providing a range of wraparound supports to help whānau navigate complex life circumstances that impact their health, wellbeing, and ability to self-manage.  The goal is to improve overall wellbeing outcomes.

Alcohol and Other Drugs Counselling

Addressing substance use issues through a holistic, culturally grounded approach that respects and integrates Māori values, beliefs and practices. This service goes beyond the medical and psychological models of addiction treatment emphasising the importance of whānau (family), whakapapa (genealogy), tikanga (customs), and wairua (spirituality) in the healing journey.

Programme Areas

Alcohol or drug addiction, Kaupapa Māori

Programme Type

Alcohol or drug counselling and support, Kaupapa Māori alcohol or drug addiction

Regions

West Coast

Age Groups

Youth / Rangatahi, Adult / Pakeke, Older adult / Kaumātua

Referral Types

Self referral, GP, DHB clinical services, Corrections

Referral Process

If you think we are the organisation to help you, please send us a referral.

Click here for our referral form and general enquiry information.

If we are not the correct service for you, we will work to navigate you to the best service for your needs.

Description

Addressing substance use issues through a holistic, culturally grounded approach that respects and integrates Māori values, beliefs and practices.  This service goes beyond the medical and psychological models of addiction treatment emphasising the importance of whānau (family), whakapapa (genealogy), tikanga (customs), and wairua (spirituality) in the healing journey.

Disability Assistance

Wheelchair access, A longer appointment time, Support to make decisions, Assistance to move around

Additional Details

Face to face / Kanohi ki te Kanohi, Child / Tamariki friendly, Phone, Online / virtual / app, Speak with women / wahine, Speak with men / tane, LGBTQIA+ friendly

Public Transport

We provide an outreach service to visit clients.
We can provide transport if none is available.

Parking

All offices have free parking.

Contact Details

280 Palmerston Street
Westport
West Coast 7825

Information about this location

View on Google Maps

Get directions

Street Address

280 Palmerston Street
Westport
West Coast 7825

Postal Address

PO Box 271
Hokitika 7842

This page was last updated at 2:06PM on July 25, 2025. This information is reviewed and edited by Poutini Waiora - Counselling Services.