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Bay of Plenty > Mental Health & Addictions >

Te Rūnanga o Te Whānau - Whānau Ora Services

Mental Health Service, Kaupapa Māori, Addiction, Gambling Harm

The office is open from 8.30am to 5pm Monday to Friday. Please call 111 if you require emergency services.

Today

Description

We provide health and social services that prioritise your goals of quality health and whānau wellbeing for residents in Te Whānau a Apanui; we ensure the mana of clients are upheld. We are a Health and Social Service provider with networks to external partners in most areas and multiple agencies.

Staff

Your Whānau Ora Team

Theresa Ngamoki Interim Whānau Ora Manager
Ihaka Jaram Team Lead Whānau Ora 
Donna Perese Nga Tini Whetu Lead/Whānau Ora Kaiarahi
Louise Schroder Community Connector/Whānau Ora Kaiarahi
Kara Ford Whānau Ora Programme Coordinator
Kairuruku
Anaru Hei Whānau Ora Kaiarahi
Bless Perese-Elliott Whānau Ora Kaiarahi/Digital Insights
Natalie Ngamoki Whānau Ora Kaiarahi
Andrea Fox  Whānau Ora Kaiarahi
Shona Matchitt Whānau Ora Kaiarahi
Carol Trinick Whānau Ora Kaiwhakatere
Toni Trinick-Pritchard Whānau Ora Kaiarahi
Daine Perese Whānau Ora Kaiarahi
Faith Ngatoro Whānau Ora Administrator

Ages

Child / Tamariki, Youth / Rangatahi, Adult / Pakeke, Older adult / Kaumātua

How do I access this service?

Anyone can access

Contact Te Rūnanga ō Te Whānau by phone, Facebook or email Rūnanga@apanui.co.nz

Referral

GP, Health, Social, Corrections, Hauora Māori Partners, Self referrals welcome.

Fees and Charges Categorisation

Free

Fees and Charges Description

No fees apply.

Hours

Mon – Fri 8:30 AM – 5:00 PM

Public Holidays: Closed Auckland Anniversary (26 Jan), Waitangi Day (6 Feb), Good Friday (3 Apr), Easter Sunday (5 Apr), Easter Monday (6 Apr), ANZAC Day (observed) (27 Apr), King's Birthday (1 Jun), Matariki (10 Jul), Labour Day (26 Oct).
Christmas: Closed 22 Dec — 9 Jan.

Languages Spoken

English, Māori

Programmes

Whānau Ora Services

Our Support Services include: Advocacy and Advice Goal setting Community Transport Assistance Counselling and Therapy for Alcohol and Drugs, Relationships, Anger and Mood Management, Depression, Anxiety and other mental health issues Karakia Educational Workshops How can we help you? When you are referred to the Rūnanga, you will be allocated a Whānau Ora Kaiarahi (WOK). Their role is to create individual Whānau Ora plans with you, to help navigate with you through agencies and other services in order to achieve these goals and review future priorities. They will; Provide advice and advocacy on your behalf Provide practical and emotional support Liaise with and connect you to other agencies Develop a Whānau Outcome Plan with you Link you into to other Rūnanga services and programmes Navigate you through to the end of your Whānau Outcome Plan.

Programme Areas

Alcohol or drug addiction, Family / whānau support, Kaupapa Māori, Mental health, Other addictions

Programme Type

Advocacy (alcohol or drug addiction), Advocacy (mental health), Alcohol or drug counselling and support, Counselling and support, Disability support, Family / whānau support (addiction), Family / whānau support (mental health), Kaupapa Māori alcohol or drug addiction, Kaupapa Māori mental health, Other addictions counselling and support, Peer support (alcohol or drug)

Regions

Bay of Plenty

Age Groups

Child / Tamariki, Youth / Rangatahi, Adult / Pakeke, Older adult / Kaumātua

Referral Types

Self referral, GP, DHB clinical services, Corrections

Referral Process

Our services are available to all whānau and local community members residing within Te Whānau a Apanui - Potaka to Hawai, State Highway 35, Ōpōtiki.

If you or your whānau would like our support, please contact any one of our Whānau Ora Team at the Rūnanga office on; (07) 325 2726 or you can send a private message to our Facebook page and we will make contact as soon as possible.

Description

Our Support Services include:

  • Advocacy and Advice
  • Goal setting
  • Community Transport Assistance
  • Counselling and Therapy for Alcohol and Drugs, Relationships, Anger and Mood Management, Depression, Anxiety and other mental health issues
  • Karakia
  • Educational Workshops

How can we help you?

When you are referred to the Rūnanga, you will be allocated a Whānau Ora Kaiarahi (WOK). Their role is to create individual Whānau Ora plans with you, to help navigate with you through agencies and other services in order to achieve these goals and review future priorities. They will;

  • Provide advice and advocacy on your behalf
  • Provide practical and emotional support
  • Liaise with and connect you to other agencies
  • Develop a Whānau Outcome Plan with you
  • Link you into to other Rūnanga services and programmes
  • Navigate you through to the end of your Whānau Outcome Plan.

Additional Details

Face to face / Kanohi ki te Kanohi, Child / Tamariki friendly

Travel Directions

We are the last driveway on the left before the corner of Beach Resort Te Kaha if travelling from Ōpōtiki direction.

Public Transport

No public transport routes

Parking

Parking on site

Contact Details

Facebook

6773 State Highway 35
Te Kaha, RD3 Opotiki 3199

Information about this location

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Get directions

Street Address

6773 State Highway 35
Te Kaha, RD3 Ōpōtiki 3199

This page was last updated at 11:22AM on December 1, 2025. This information is reviewed and edited by Te Rūnanga o Te Whānau - Whānau Ora Services.