Bay of Plenty > Mental Health & Addictions >
Te Rūnanga o Te Whānau - Whānau Ora Services
Mental Health Service, Kaupapa Māori, Addiction, Gambling Harm
The office is open from 8.30am to 5pm Monday to Friday. Please call 111 if you require emergency services.
Today
Description
We provide health and social services that prioritise your goals of quality health and whānau wellbeing for residents in Te Whānau a Apanui; we ensure the mana of clients are upheld. We are a Health and Social Service provider with networks to external partners in most areas and multiple agencies.
Staff
Your Whānau Ora Team
| Theresa Ngamoki | Interim Whānau Ora Manager |
| Ihaka Jaram | Team Lead Whānau Ora |
| Donna Perese | Nga Tini Whetu Lead/Whānau Ora Kaiarahi |
| Louise Schroder | Community Connector/Whānau Ora Kaiarahi |
| Kara Ford | Whānau Ora Programme Coordinator Kairuruku |
| Anaru Hei | Whānau Ora Kaiarahi |
| Bless Perese-Elliott | Whānau Ora Kaiarahi/Digital Insights |
| Natalie Ngamoki | Whānau Ora Kaiarahi |
| Andrea Fox | Whānau Ora Kaiarahi |
| Shona Matchitt | Whānau Ora Kaiarahi |
| Carol Trinick | Whānau Ora Kaiwhakatere |
| Toni Trinick-Pritchard | Whānau Ora Kaiarahi |
| Daine Perese | Whānau Ora Kaiarahi |
| Faith Ngatoro | Whānau Ora Administrator |
Ages
Child / Tamariki, Youth / Rangatahi, Adult / Pakeke, Older adult / Kaumātua
How do I access this service?
Anyone can access
Contact Te Rūnanga ō Te Whānau by phone, Facebook or email Rūnanga@apanui.co.nz
Referral
GP, Health, Social, Corrections, Hauora Māori Partners, Self referrals welcome.
Fees and Charges Categorisation
Free
Fees and Charges Description
No fees apply.
Hours
| Mon – Fri | 8:30 AM – 5:00 PM |
|---|
Public Holidays: Closed Auckland Anniversary (26 Jan), Waitangi Day (6 Feb), Good Friday (3 Apr), Easter Sunday (5 Apr), Easter Monday (6 Apr), ANZAC Day (observed) (27 Apr), King's Birthday (1 Jun), Matariki (10 Jul), Labour Day (26 Oct).
Christmas: Closed 22 Dec — 9 Jan.
Languages Spoken
English, Māori
Programmes
Our Support Services include: Advocacy and Advice Goal setting Community Transport Assistance Counselling and Therapy for Alcohol and Drugs, Relationships, Anger and Mood Management, Depression, Anxiety and other mental health issues Karakia Educational Workshops How can we help you? When you are referred to the Rūnanga, you will be allocated a Whānau Ora Kaiarahi (WOK). Their role is to create individual Whānau Ora plans with you, to help navigate with you through agencies and other services in order to achieve these goals and review future priorities. They will; Provide advice and advocacy on your behalf Provide practical and emotional support Liaise with and connect you to other agencies Develop a Whānau Outcome Plan with you Link you into to other Rūnanga services and programmes Navigate you through to the end of your Whānau Outcome Plan.
Our Support Services include: Advocacy and Advice Goal setting Community Transport Assistance Counselling and Therapy for Alcohol and Drugs, Relationships, Anger and Mood Management, Depression, Anxiety and other mental health issues Karakia Educational Workshops How can we help you? When you are referred to the Rūnanga, you will be allocated a Whānau Ora Kaiarahi (WOK). Their role is to create individual Whānau Ora plans with you, to help navigate with you through agencies and other services in order to achieve these goals and review future priorities. They will; Provide advice and advocacy on your behalf Provide practical and emotional support Liaise with and connect you to other agencies Develop a Whānau Outcome Plan with you Link you into to other Rūnanga services and programmes Navigate you through to the end of your Whānau Outcome Plan.
- Programme Areas
Alcohol or drug addiction, Family / whānau support, Kaupapa Māori, Mental health, Other addictions
- Programme Type
Advocacy (alcohol or drug addiction), Advocacy (mental health), Alcohol or drug counselling and support, Counselling and support, Disability support, Family / whānau support (addiction), Family / whānau support (mental health), Kaupapa Māori alcohol or drug addiction, Kaupapa Māori mental health, Other addictions counselling and support, Peer support (alcohol or drug)
- Regions
Bay of Plenty
- Age Groups
Child / Tamariki, Youth / Rangatahi, Adult / Pakeke, Older adult / Kaumātua
- Referral Types
Self referral, GP, DHB clinical services, Corrections
Referral Process
Our services are available to all whānau and local community members residing within Te Whānau a Apanui - Potaka to Hawai, State Highway 35, Ōpōtiki.
If you or your whānau would like our support, please contact any one of our Whānau Ora Team at the Rūnanga office on; (07) 325 2726 or you can send a private message to our Facebook page and we will make contact as soon as possible.
Description
Our Support Services include:
- Advocacy and Advice
- Goal setting
- Community Transport Assistance
- Counselling and Therapy for Alcohol and Drugs, Relationships, Anger and Mood Management, Depression, Anxiety and other mental health issues
- Karakia
- Educational Workshops
How can we help you?
When you are referred to the Rūnanga, you will be allocated a Whānau Ora Kaiarahi (WOK). Their role is to create individual Whānau Ora plans with you, to help navigate with you through agencies and other services in order to achieve these goals and review future priorities. They will;
- Provide advice and advocacy on your behalf
- Provide practical and emotional support
- Liaise with and connect you to other agencies
- Develop a Whānau Outcome Plan with you
- Link you into to other Rūnanga services and programmes
- Navigate you through to the end of your Whānau Outcome Plan.
Additional Details
Face to face / Kanohi ki te Kanohi, Child / Tamariki friendly
Travel Directions
We are the last driveway on the left before the corner of Beach Resort Te Kaha if travelling from Ōpōtiki direction.
Public Transport
No public transport routes
Parking
Parking on site
Contact Details
6773 State Highway 35, Te Kaha, RD 3, Ōpōtiki
Bay of Plenty
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Phone
(07) 325 2726
Email
6773 State Highway 35
Te Kaha, RD3 Opotiki 3199
Street Address
6773 State Highway 35
Te Kaha, RD3 Ōpōtiki 3199
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This page was last updated at 11:22AM on December 1, 2025. This information is reviewed and edited by Te Rūnanga o Te Whānau - Whānau Ora Services.
