Programme Areas

Crisis / acute, Mental health

Programme Type

Acute services

Regions

Tairāwhiti

Age Groups

Youth / Rangatahi, Adult / Pakeke, Older adult / Kaumātua

Referral Types

DHB clinical services

Referral Process

Referrals are made through Health NZ | Te Whatu Ora Tairāwhiti - Mental Health Crisis Team (MHCT) (24/7) on 0800 243 500 from 8.00am-10.30pm.  Between the hours of 10.30pm-8.00am call Te Whare Awhiora; or self present to the Emergency Department.

Description

Te Whare Awhiora provides a safe place for people who are experiencing mental distress / illness and require 24hr clinical care to recover. Te Whare Awhiora is focused on the needs of people, their whānau and the community they live in.

Admission to Te Whare Awhiora is for the ongoing assessment, care and treatment of mental distress / illness where this cannot be safely achieved in the community. Based on active crisis / acute intervention we endeavour to prevent further deterioration of mental distress / illness, disability, and the development of dependency.

Te Whare Awhiora offers care that aims to help people reach a point where they can safely maintain wellbeing and access other services in the community they live in.

Te Whare Awhiora / Ward 11 is moving to a new location approximately February 2025

By approximately February 2025, the new facility will be a welcoming whare, with 10 beds, whānau spaces, flexible therapy rooms and a specially designed outdoor courtyard to embed connection with nature within the building. A key element of the design was the model of care, focused on whānau (family) engagement, powhiri (welcoming) and putting whānau first.