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Tend Online Mental Health Service

Mental Health Service, Addiction

Today

8:00 AM to 8:00 PM.

Description

Feeling overwhelmed? Kōrero mai, let's talk. 

Try a free 30-min video consult with an experienced mental health clinician in the Tend app. You’ll walk away with action plan to help you feel more in control of your mental wellbeing.

What we can help you with:

  • Loneliness & feeling stuck
  • Workplace stress and burnout
  • Mild anxiety and depression
  • Family, breakups or relationship challenges
  • Sleep difficulties
  • Grief and loss
  • Alcohol or drug addictions 
  • Health and wellbeing
  • Resilience building 
  • Coping with change

What to expect

  • A private and confidential 30-minute video-call 
  • Walk away with practical tools and a simple action plan
  • Same-day appointments often available
  • Open Monday - Friday from 8am - 8pm

Completely free for anyone aged 16+. No referral, no paperwork, no enrolment required! 

How to book your free appointment:

  • Download the Tend app and create an account

  • Tap the purple banner on the home screen that says “Book a free mental wellness video consult now”

  • Choose a time, date, and clinician

  • Your clinician will video call you through the Tend app at your appointment time

  • After your consult, you’ll receive a personalised action plan in the app to use straight away

Need to see a doctor instead?
Tend's online doctors are available 24/7, standard consultation fees apply. 



PLEASE NOTE: This service is not suitable for emergencies, medications or complex mental health needs.

Staff

You will talk to a Health Improvement Practitioner. They are qualified mental health clinicians.

A Health Improvement Practitioner (HIP) is a registered mental health professional who works within general practice to provide immediate, practical support for mental health and well-being. In New Zealand, HIPs are trained to offer brief, evidence-based interventions for a wide range of concerns, including stress, anxiety, low mood, sleep difficulties and lifestyle changes.

Meet our HIPs here

How do I access this service?

Anyone can access

Anyone over 16+ in New Zealand can access for FREE. 

Download the Tend app to book your free online mental health appointment.

Casual (not enrolled) patients

Yes, casual patients can access free online mental health appointments with Tend. 

How to book your free appointment: 

  • Download the Tend app
  • Sign up and create your account
  • Tap the purple banner on the home page that says 'Book a free mental wellness video consult now!' 
  • Follow the instructions and select a time, date and clinician you like
  • Your clinician will video call you via the Tend app at your appointment time
  • You will receive a detailed action plan in the Tend app following your consult that you can use straight away to feel better 

Enrolled patients

Yes, enrolled patients can access both online and in-person mental wellness consultations for free. Simply book via the Tend app.

Website / App

Download the Tend app to book your free online mental health appointment.

Make an appointment

Download the Tend app to book your free online mental health appointment.

Fees and Charges Categorisation

Free

Hours

8:00 AM to 8:00 PM.

Mon – Fri 8:00 AM – 8:00 PM

Consult hours with our Health Improvement Practitioners are 8am - 8pm, Monday to Friday.
We are open during the holiday period, only closed on public holidays. 

Public Holidays: Closed Waitangi Day (6 Feb), Good Friday (3 Apr), Easter Sunday (5 Apr), Easter Monday (6 Apr), ANZAC Day (observed) (27 Apr), King's Birthday (1 Jun), Matariki (10 Jul), Labour Day (26 Oct).
Christmas: Open 22 Dec — 24 Dec. Closed 25 Dec — 28 Dec. Open 29 Dec — 31 Dec. Closed 1 Jan — 4 Jan. Open 5 Jan — 9 Jan.

Programmes

Tend Online Mental Health Service

Life can feel overwhelming sometimes. Whether you're dealing with stress from work or school, navigating family challenges, going through a breakup, struggling with sleepless nights, or just feeling lonely. When everything piles up at once, it's completely natural to feel like it's too much. That doesn't mean there's anything wrong with you. It just means you're human and you're going through a lot right now. Reaching out for a little extra support can make all the difference. We're here for you, whenever you need us. What we can help you with: Loneliness & feeling stuck Workplace stress and burnout Mild anxiety and depression Family, breakups or relationship challenges Sleep difficulties Grief and loss Alcohol or drug addictions Health and wellbeing Resilience building Coping with change What to expect A private and confidential 30-minute video-call Walk away with practical tools and a simple action plan Same-day appointments often available Open Monday - Friday from 8am - 8pm Completely free for anyone aged 16+. No referral, no paperwork, no enrolment required! Download the free Tend app to get started. Not suitable for emergencies, medications or complex mental health needs.
Programme Areas

Helplines / e-mental health, Alcohol or drug addiction, Family / whānau support, Mental health, Other addictions

Programme Type

Alcohol or drug counselling and support, Counselling and support, e-mental health apps and online tools, Family / whānau support (addiction), Family / whānau support (mental health), Mental health assessment and treatment, Mental health helpline, Other addictions counselling and support

Regions

All of New Zealand

Age Groups

Youth / Rangatahi, Adult / Pakeke, Older adult / Kaumātua

Referral Types

Self referral

Referral Process

You do not need to be enrolled with Tend and do not need a GP referral. Everyone over 16 years nationwide can use this free service. 

You just need a phone, with wi-fi connection. Make sure you take the video-call in a safe quiet space.

How to book:


PLEASE NOTE: This service is not suitable for emergencies, medications or complex mental health needs.

Description

Life can feel overwhelming sometimes. Whether you're dealing with stress from work or school, navigating family challenges, going through a breakup, struggling with sleepless nights, or just feeling lonely. 

When everything piles up at once, it's completely natural to feel like it's too much. That doesn't mean there's anything wrong with you. It just means you're human and you're going through a lot right now.

Reaching out for a little extra support can make all the difference. We're here for you, whenever you need us.

What we can help you with:

  • Loneliness & feeling stuck
  • Workplace stress and burnout
  • Mild anxiety and depression
  • Family, breakups or relationship challenges
  • Sleep difficulties
  • Grief and loss
  • Alcohol or drug addictions 
  • Health and wellbeing
  • Resilience building 
  • Coping with change


What to expect

  • A private and confidential 30-minute video-call 
  • Walk away with practical tools and a simple action plan
  • Same-day appointments often available
  • Open Monday - Friday from 8am - 8pm

Completely free for anyone aged 16+. No referral, no paperwork, no enrolment required! 

Download the free Tend app to get started. 

Not suitable for emergencies, medications or complex mental health needs.

Online Booking URL

https://link.tend.nz/tend

Website

www.tend.nz/medical-services/mental-wellness

Book an appointment
Book an appointment

Contact Details

8:00 AM to 8:00 PM.

This page was last updated at 1:21PM on December 22, 2025. This information is reviewed and edited by Tend Online Mental Health Service.