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THINK Hauora - Te Ara Rau - Access and Choice
Mental Health Service, Addiction
Today
Description
It doesn't matter what's causing you worry, our team are here to help.
It’s common to sometimes feel life is getting on top of you, and that perhaps your thoughts, feelings or actions are having an impact on your health and wellbeing.
Reaching out for help doesn’t need to be scary. Our Access & Choice team can help you work things through and get back on track.
Unlike some other talking therapy services, you can normally talk to one of our team on the same day you ask for help.
There is no referral criteria, and our teams are based in general practice, Iwi & Māori health providers and community locations right across the district so there’s always someone close to you, wherever you are and the service is completely free to access.
Staff
If you choose to connect with our Access & Choice service, here are some of the people you may get to know:
Kaiwhakapuaki Waiora, Health Coaches and Peer Navigators – our Kaiwhakapuaki Waiora and Health Coaches know lots about the different services and support available to you in our rohe. They are here to help develop your confidence, share knowledge with you, connect you to other services that may be useful to you, and support you to achieve your goals.
Mātanga Whai Ora – this is someone who you can talk to about whatever is having an impact on your health and wellbeing. They are experienced in helping people explore issues and coming up with a plan of action around how to tackle some of these challenges. You can see Mātanga Whai Ora whenever a need arises for you, and they can help you make positive changes to your life.
Ages
Child / Tamariki, Youth / Rangatahi, Adult / Pakeke, Older adult / Kaumātua
How do I access this service?
Contact us
Call THINK Hauora on (06) 354 9107 and ask to speak to Te Ara Rau Access & Choice Administrators who can complete a self referral over the telephone.
Referrals to Kaiwhakapuaki Waiora are via their Iwi & Māori Organisations.
Referral
Referral can be via telephoning our team for a self referral, GP referral or other agency referral. Contact via our website on https://www.thinkhauora.nz/Access-and-Choice.
Referrals to Kaiwhakapuaki Waiora are via their Iwi & Māori Organisations.
Website / App
Via Contact Form on THINK Hauora website under Te Ara Rau Access & Choice https://www.thinkhauora.nz/Access-and-Choice
Referrals to Kaiwhakapuaki Waiora are via their Iwi & Māori Organisations.
Casual (not enrolled) patients
Self-refer via telephone or through completion of online form.
Referrals to Kaiwhakapuaki Waiora are via their Iwi & Māori Organisations.
Enrolled patients
Contact your GP and ask for a referral to Mātanga Whai Ora (HIP) and/or Kaiwhakapuaki Wiaora, Health Coach or Peer Navigator.
Referrals to Kaiwhakapuaki Waiora are via their Iwi & Māori Organisations.
Fees and Charges Categorisation
Free
Fees and Charges Description
Our Access & Choice service is completely free to access.
Hours
| Mon – Fri | 8:00 AM – 4:30 PM |
|---|
Public Holidays: Closed Wellington Anniversary (20 Jan), Waitangi Day (6 Feb), Good Friday (18 Apr), Easter Sunday (20 Apr), Easter Monday (21 Apr), ANZAC Day (25 Apr), King's Birthday (2 Jun), Matariki (20 Jun), Labour Day (27 Oct).
Christmas: Open 23 Dec — 24 Dec. Closed 25 Dec — 5 Jan. Open 6 Jan — 10 Jan.
Languages Spoken
English
Programmes
Mātanga Whai Ora (Health Improvement Practitioner) These are health professionals who you can talk to about whatever is having an impact on your health and wellbeing. They are experienced in helping people explore issues and coming up with options around how to tackle some of these challenges and they can support you to make the changes you want to your life. They assist with: Seeing people of all ages and at all stages of their lives Helping with any type of issue related to behaviour change or mental wellbeing Providing immediate support when presenting to a GP clinic or referral can be via THINK Hauora Providing education to other team members regarding mental wellbeing and addiction support A typical consultation with a health improvement practitioner will take about 30 minutes. If you require further support then alternative options will be discussed with you. Kaiwhakapuaki Waiora, Health Coaches and Peer Navigators Kaiwhakapuaki Waiora, Health Coaches and Peer Navigators are able to link you in with various services and support available in our rohe. They assist with: Emotional and mental wellbeing Managing long-term conditions like diabetes, high cholesterol etc. Managing stress Eating habits/or exercise Becoming smokefree Cutting back on your alcohol intake Connecting with your whānau Isolation- re-connecting with your community They have the flexibility to see you at the GP clinic, as well as in the community, or in your own home.
Mātanga Whai Ora (Health Improvement Practitioner) These are health professionals who you can talk to about whatever is having an impact on your health and wellbeing. They are experienced in helping people explore issues and coming up with options around how to tackle some of these challenges and they can support you to make the changes you want to your life. They assist with: Seeing people of all ages and at all stages of their lives Helping with any type of issue related to behaviour change or mental wellbeing Providing immediate support when presenting to a GP clinic or referral can be via THINK Hauora Providing education to other team members regarding mental wellbeing and addiction support A typical consultation with a health improvement practitioner will take about 30 minutes. If you require further support then alternative options will be discussed with you. Kaiwhakapuaki Waiora, Health Coaches and Peer Navigators Kaiwhakapuaki Waiora, Health Coaches and Peer Navigators are able to link you in with various services and support available in our rohe. They assist with: Emotional and mental wellbeing Managing long-term conditions like diabetes, high cholesterol etc. Managing stress Eating habits/or exercise Becoming smokefree Cutting back on your alcohol intake Connecting with your whānau Isolation- re-connecting with your community They have the flexibility to see you at the GP clinic, as well as in the community, or in your own home.
- Programme Areas
Mental health, Maternal & infant - mental health & addictions, Addictions - drug & alcohol, Kaupapa Māori, Pacific People
- Programme Type
Community / social support (AOD), Coexisting problems – mental health & addictions, Peer / advocacy / group / family whānau support, Community based support - mental health, Advocacy / group / family whānau support (AOD), Non-acute specialist mental health community services, Kaupapa Māori - mental health, Maternal mental health – clinical teams, Maternal mental health - community support, Pacific People - mental health, Refugee / migrant
- Regions
MidCentral
- Age Groups
Child / Tamariki, Youth / Rangatahi, Adult / Pakeke, Older adult / Kaumātua
- Referral Types
Self referral, GP, DHB clinical services
Referral Process
There are a number of ways you can connect with the service
- Talk to your health provider (GP, practice nurse, Māori health provider) and ask them to put you in touch with the service
- You can get in touch with us directly using the form here
- Pop in to a clinic where our teams are based and ask to speak to a Matanga Whai Ora
Description
Mātanga Whai Ora (Health Improvement Practitioner)
These are health professionals who you can talk to about whatever is having an impact on your health and wellbeing. They are experienced in helping people explore issues and coming up with options around how to tackle some of these challenges and they can support you to make the changes you want to your life. They assist with:
- Seeing people of all ages and at all stages of their lives
- Helping with any type of issue related to behaviour change or mental wellbeing
- Providing immediate support when presenting to a GP clinic or referral can be via THINK Hauora
- Providing education to other team members regarding mental wellbeing and addiction support
A typical consultation with a health improvement practitioner will take about 30 minutes. If you require further support then alternative options will be discussed with you.
Kaiwhakapuaki Waiora, Health Coaches and Peer Navigators
Kaiwhakapuaki Waiora, Health Coaches and Peer Navigators are able to link you in with various services and support available in our rohe. They assist with:
- Emotional and mental wellbeing
- Managing long-term conditions like diabetes, high cholesterol etc.
- Managing stress
- Eating habits/or exercise
- Becoming smokefree
- Cutting back on your alcohol intake
- Connecting with your whānau
- Isolation- re-connecting with your community
They have the flexibility to see you at the GP clinic, as well as in the community, or in your own home.
Gender affirming healthcare with Te Ara Rau Access & Choice is a free health and wellbeing service to provide support on your journey to authenticity. Our trained professionals, including those with lived experience, can provide support to any person and their whānau living in the MidCentral region. We can help to advocate for your care within the health system as a whole.
Gender affirming healthcare with Te Ara Rau Access & Choice is a free health and wellbeing service to provide support on your journey to authenticity. Our trained professionals, including those with lived experience, can provide support to any person and their whānau living in the MidCentral region. We can help to advocate for your care within the health system as a whole.
- Programme Areas
Mental health
- Programme Type
Peer / advocacy / group / family whānau support, Community based support - mental health
- Regions
MidCentral
- Age Groups
Child / Tamariki, Youth / Rangatahi, Adult / Pakeke, Older adult / Kaumātua
- Referral Types
Self referral, GP, DHB clinical services
Referral Process
Self referrals accepted via telephone and/or self referral form located on thinkhauora.nz/Access-and-Choice. Organisations can refer using THINK Hauora Te Ara Rau referral form.
Description
Gender affirming healthcare with Te Ara Rau Access & Choice is a free health and wellbeing service to provide support on your journey to authenticity. Our trained professionals, including those with lived experience, can provide support to any person and their whānau living in the MidCentral region. We can help to advocate for your care within the health system as a whole.
Additional Details
Face to face / Kanohi ki te Kanohi, Child / Tamariki friendly, LGBTQIA+ friendly, Online / virtual / app, Phone
Contact Details
200 Broadway Avenue, Palmerston North
MidCentral
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Phone
(06) 354 9107
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Fax
(06) 354 6107
Healthlink EDI
tkhauora
Email
Website
200 Broadway Avenue
Palmerston North 4410
Street Address
200 Broadway Avenue
Palmerston North 4410
Postal Address
PO Box 2075
Palmerston North 4440
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This page was last updated at 5:59PM on November 26, 2024. This information is reviewed and edited by THINK Hauora - Te Ara Rau - Access and Choice.