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Central Auckland > Mental Health & Addictions >

University Health & Counselling Service (Counselling)

Mental Health Service

Today

8:30 AM to 4:30 PM.

Description

The University Health & Counselling Service provides a comprehensive health care service to ensure the health and wellbeing of our students during their University journey.

See below for our counselling services or click here for more information about our GP and health services.

Fees and Charges Categorisation

Free

Fees and Charges Description

Services are free for students currently enrolled at University of Auckland.

Hours

8:30 AM to 4:30 PM.

Mon – Thu 8:30 AM – 5:30 PM
Fri 8:30 AM – 4:30 PM

Public Holidays: Closed Auckland Anniversary (27 Jan), Waitangi Day (6 Feb), Good Friday (18 Apr), Easter Sunday (20 Apr), Easter Monday (21 Apr), ANZAC Day (25 Apr), King's Birthday (2 Jun), Matariki (20 Jun), Labour Day (27 Oct).
Christmas: Closed 23 Dec — 5 Jan. Open 6 Jan — 8 Jan. Open 8 Jan (8:30 AM – 5:00 PM). Open 9 Jan (8:30 AM – 5:00 PM). Open 10 Jan.

Languages Spoken

English

Programmes

Counselling

Here at University Health and Counselling we provide short-term counselling support for students, for any issues that are impacting on their studies (e.g. life challenges, relationships, family, sexuality, depression, anxiety, stress, alcohol/drug issues). Often 2 to 3 sessions is enough to help to manage things better and get back on track but if you need more sessions, we can discuss this with you and work together to develop a plan or offer referrals if appropriate.

Programme Areas

Mental health

Programme Type

Community based support - mental health

Regions

Central Auckland

Age Groups

Youth / Rangatahi, Adult / Pakeke

Referral Types

Self referral

Referral Process

In order to best fit your needs, we ask you to complete the questionnaire below. All information you provide will be treated with the utmost confidentiality.

Complete the questionnaire.

This service is for current students of the University of Auckland. Please note, you must bring your student ID card to all appointments – this is a safety requirement.

Description

Here at University Health and Counselling we provide short-term counselling support for students, for any issues that are impacting on their studies (e.g. life challenges, relationships, family, sexuality, depression, anxiety, stress, alcohol/drug issues).

Often 2 to 3 sessions is enough to help to manage things better and get back on track but if you need more sessions, we can discuss this with you and work together to develop a plan or offer referrals if appropriate.

Urgent On-The-Day Counselling Appointments

If you or someone else is at risk of suicide or serious harm, we will ensure that a counsellor, or other clinician, is able to speak to you today. Please let reception know if this applies to you. Our criteria for urgent on the day appointments are: Concern about possibility of suicide or serious harm to self or someone else Recent rape or assault or harassment Witness to a traumatic event Acute deterioration of an existing mental health condition. Immediate Risk For an emergency that is happening right now dial 111, or, to discuss your own or someone else's safety or acute mental health crisis, phone the Mental Health Crisis Line on 0800 800 717 (24 hrs).

Programme Areas

Crisis / acute, Mental health

Programme Type

Intake / assessment, Community based support - mental health

Regions

Central Auckland

Age Groups

Youth / Rangatahi, Adult / Pakeke

Referral Types

Self referral

Referral Process

Call 09 923 7681 to make an urgent on the day appointment.

This service is for current students of the University of Auckland. Please note, you must bring your student ID card to all appointments – this is a safety requirement.

Description

If you or someone else is at risk of suicide or serious harm, we will ensure that a counsellor, or other clinician, is able to speak to you today. Please let reception know if this applies to you.

Our criteria for urgent on the day appointments are:

  • Concern about possibility of suicide or serious harm to self or someone else
  • Recent rape or assault or harassment
  • Witness to a traumatic event
  • Acute deterioration of an existing mental health condition.

Immediate Risk

For an emergency that is happening right now dial 111, or, to discuss your own or someone else's safety or acute mental health crisis, phone the Mental Health Crisis Line on 0800 800 717 (24 hrs).

Disability Assistance

Wheelchair access

Additional Details

Face to face / Kanohi ki te Kanohi

Public Transport

Visit https://at.govt.nz/ to plan your journey.

Parking

Click here for a map of the University of Auckland City Campus.

Contact Details

8:30 AM to 4:30 PM.

Level 3, Kate Edger Building
2 Alfred Street
Auckland 1010

Information about this location

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Get directions

Street Address

Level 3, Kate Edger Building
2 Alfred Street
Auckland 1010

Postal Address

University Health & Counselling Service
Private Bag 92019
Victoria Street West
Auckland 1142

This page was last updated at 10:28AM on August 7, 2024. This information is reviewed and edited by University Health & Counselling Service (Counselling).