7:00 AM to 7:00 PM.


Kia ora!

Your Medicines sorted and delivered.

Free Sorting, Prescriptions and Delivery

Service Criteria:

You are eligible for PillDrop's free service if you are taking at least 4 regular medicines.

This includes:

  1. Standard subsidised medications
  2. Sorting your medicines by date and time into easy-tear PillSachets
  3. Delivery to anywhere you are in New Zealand and
  4. Access to pharmacist support 24/7

PillDrop is a national pharmacy service provider that dispenses and delivers prescriptions to you, 7 days a week. Same day delivery in Auckland. And next business day for the rest of New Zealand.

Our vision is for healthy, thriving communities and for everyone to have access to a complete pharmacy experience that puts you and your family’s health first. It’s a privilege to see you get well and help you live the life you love and deserve.

Our background and hearts are in community health. Jack has over twelve years’ experience as a community pharmacist and loves helping people of all ages and walks of life stay happy and healthy. Many of his patients that he first met twelve years ago, he still sees and helps today.

Suzanne is passionate about helping seniors stay well and independent for as long as possible. As an experienced geriatric nurse, she has seen first-hand how medicines are administered in rest homes – where they are sorted by dose and time, to save patients and caregivers the hassle of managing multiple medications.

We have both noticed how more and more Kiwis prefer staying at home for as long as they can. More often, senior parents are cared for by their children at home, rather than at a rest home or retirement village.

It can be confusing for older patients who take several medicines. That’s why the burden to keep on top of medicine management might fall on caregivers, who are often busy family members. As their parents get older, managing several medicines can become more complicated. Too often, it is a real struggle.

But it’s not just seniors and caregivers who struggle with managing multiple medicines; it’s also busy workers, young families, and people with various health challenges and mobility issues.

It shouldn’t be a struggle to stay well.

When it comes to health, we know that people of all ages want and deserve independence, convenience, and to stay in control and informed. They want to take advantage of the amazing advances in technology, spend less time on sorting, ordering and collecting medication, and more time making memories with their family and friends.

We have seen how much technology and care has changed over the years. But New Zealand pharmacies have not kept up.

New Zealand needs a pharmacy that is designed with people, families and communities in mind.

We have come up with a complete, digital pharmacy solution that listens to you and your busy lifestyles. A pharmacy that adapts to the ever changing demands of 21st century Aotearoa – closer to home, better accessibility, people powered and the use of smart systems. Also, a pharmacy that not only dispenses your medication, but pre-sorts and packages, providing a similar tool that we know is successful in rest homes, and making this model readily available in the community.

PillDrop: the full service digital pharmacy solution.

You need a system that communicates between the pharmacy and you - the patient or carer. And a portable, easy-to-follow medicine diary that tells you exactly what medicines you are on, how much supply you have left, and when you should see your doctor for more. All these features need to be available to you, anytime and anywhere.

We know that going to the pharmacy to pick up repeats is never straightforward, too. That’s why you need same-day delivery, seven days a week and access to an on-call pharmacist 24/7, so you know you will get the support you need, when you need it.

We have planned, designed and built a complete pharmacy model that listens to you, our community.


All advice and treatment is conducted in a professional and confidential manner and most services are provided free of charge and do not generally require an appointment.

Please don't hesitate to contact us directly if you have any questions at 09 2769090 or 0800 745 537.


Suzanne Burge- Service Manager

Dispensary Manager

Jack Lee

How do I access this service?

Contact us

To start using our service. We will need your prescription sent to us.

Sending your prescriptions to PillDrop Pharmacy is easy. This can be done either from your doctor or…



Service (prescription + delivery + pill sachets)  is FREE for:

Anyone on at least 4 regular medicines

Outside these groups?

Standard $5 prescription fee  and $5 flat delivery fee nationwide applies.


7:00 AM to 7:00 PM.

Mon – Fri7:00 AM – 7:00 PM
Sat – Sun9:00 AM – 1:00 PM

Our dispensary hours are as above. You can submit your prescriptions via our website 24 hours a day, 7 days a week. Oncall Pharmacist and software support available 24/7 at 09 276 9090

Public Holidays: Closed Waitangi Day (Observed 7/2/22) (7 Feb), Good Friday (15 Apr), Easter Sunday (17 Apr), Easter Monday (18 Apr), ANZAC Day (25 Apr), Queen's Birthday (6 Jun), Labour Day (24 Oct).
Christmas: Open 20 Dec — 7 Jan.

Languages Spoken

English, Cantonese Chinese, Chinese, Filipino, Mandarin Chinese, Korean, Russian

Services Provided

Long-term conditions (LTC) service

This service is designed for people with long-term illnesses who may need support with their medicines. An assessment is used to identify the things that affect their ability to take…



Medicines sorted by dose.

Prescription Medicine Delivery

Free for all 65 years old and over and those taking at least 4 regular medicines.


Bay of Plenty, Canterbury, Central Auckland, East Auckland, North Auckland, South Auckland, Wellington, West Auckland, West Coast


Contact Details

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FOR DOCTORS sending prescriptions please:

Fax: (09) 276 9292

Level 1, 4 Hotunui Drive
Mount Wellington
Auckland 1060

Information about this location

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Street Address

Level 1, 4 Hotunui Drive
Mount Wellington
Auckland 1060

Postal Address

PO Box 62283
Sylvia Park

This page was last updated at 9:55AM on October 16, 2021. This information is reviewed and edited by PillDrop Pharmacy.