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Description

COVID-19 Care in the Community – Fast Access to Paxlovid

Same-Day Delivery of Paxlovid (Nirmatrelvir with Ritonavir)
PillDrop offers urgent COVID-19 antiviral treatment with same-day delivery available 7 days a week across Auckland, and overnight delivery nationwide.

  • Monday to Friday: Two same-day delivery windows – afternoon and evening

  • Saturday: Same-day delivery in the afternoon

  • Nationwide: Overnight courier delivery to any region in New Zealand

Need help or have questions?
Call us on 0800 745 537


PillDrop – Your Medications Sorted and Delivered for Free

PillDrop is New Zealand’s leading digital pharmacy, offering a complete, convenient, and personalised service from prescription to delivery.

Free Services Include:

  • Sorting your medicines by dose and time into easy-tear PillSachets

  • Free prescriptions, free delivery, and free medicine sorting

  • 7-day-a-week access to expert pharmacist support

  • Nationwide delivery – straight to your home

Eligibility Criteria:

If you're taking four or more regular medications, you’re eligible for our free medication management service. This include free prescriptions, free packing into Pill Sachets and free delivery. 


Why Choose PillDrop?

At PillDrop, we’re more than just a pharmacy — we’re your health partner at home.
Our mission is to support healthy, thriving communities with accessible, people-first pharmacy care.

  • Expertise you can trust: Our team brings over 4 decades of combined experience

  • Designed for Kiwi lifestyles: From busy parents and professionals to seniors and caregivers, our services make managing medications easier for everyone

  • Technology-powered care: Stay on top of your health with digital tools that track your medications, supply levels, and doctor visits


The Future of Pharmacy is Here

New Zealanders deserve a modern, full-service pharmacy that understands their needs.
PillDrop brings the future of pharmacy to your doorstep with:

  • A digital-first solution that works for your lifestyle

  • Pre-sorted, time-labelled medication packs

  • Seamless communication between you, your doctor, and your pharmacy

  • Same-day prescription delivery, 7 days a week

  • On-demand pharmacist support, when you need it most

We’ve built a pharmacy for 21st century Aotearoa — smarter, more accessible, and community-driven.


Get in Touch

Have a question? We're here to help.
0800 745 537 or 09 276 9090
Send prescriptions to:

Let your medical centre know: they can send prescriptions directly to PillDrop.

Staff

Suzanne Burge- Service Manager

Dispensary Manager

Jack Lee

How do I access this service?

Contact us

How to Start Using PillDrop Pharmacy

Getting started with PillDrop is simple. All we need is your prescription.

How to Send Your Prescription to PillDrop

You can send your prescription yourself or ask your doctor to send it directly to us.

From Your Doctor:

Let your medical centre know that PillDrop is your preferred pharmacy. They can send your prescription to us using:

  • Email:

  • Fax: 09 276 9292

From You:

If you have a paper prescription, simply take a clear photo of it and email it to us at:

We’ll take care of the rest — from sorting your medications to delivering them right to your doorstep.

Fees and Charges Categorisation

Free

Fees and Charges Description

1.Medication Managment Service (Prescription + Delivery + Pill Sachets)  is FREE for:

Anyone on at least 4 regular medicines



2. COVID CARE in the Community - FREE

Get PAXLOVID and other antivirals FREE from PillDrop



Contact us today - 0800 745 537 or visit our website https://pilldrop.co.nz/services/

Hours

Mon – Fri 9:00 AM – 5:00 PM
Sat 9:00 AM – 12:00 PM

Our dispensary hours are as above. You can submit your prescriptions via our website 24 hours a day, 7 days a week. Pharmacist and software support available 7 days a week during opening hours at 0800 745 537

Public Holidays: Closed Good Friday (18 Apr), Easter Sunday (20 Apr), Easter Monday (21 Apr), ANZAC Day (25 Apr), King's Birthday (2 Jun), Matariki (20 Jun), Labour Day (27 Oct), Auckland Anniversary (26 Jan), Waitangi Day (6 Feb).

Languages Spoken

English, Cantonese Chinese, Chinese, Filipino, Mandarin Chinese, Korean, Russian

Services Provided

Clozapine dispensing

It is very important that you receive regular blood tests while you are taking clozapine and these will be organised through your prescribing healthcare professional. We will check your blood tests to make sure the appropriate dose of clozapine is dispensed for you.

It is very important that you receive regular blood tests while you are taking clozapine and these will be organised through your prescribing healthcare professional. We will check your blood tests to make sure the appropriate dose of clozapine is dispensed for you.

COVID-19 antiviral medicine (pharmacist prescribes and dispenses)

View the Ministry of Health website for information about COVID-19 antiviral medicine and who is eligible. Paxlovid is the only provided antiviral in New Zealand. To receive the medication please call and talk to the pharmacist first, either immediately after you test positive or develop symptoms, to see if the medicines are right for you. Antiviral medications now available nationwide. Same day delivery available in Auckland, Hamilton, Tauranga, Wellington and Christchurch. Prescription not required. If you have been tested positive and would like to request a consult. Click the link below to book a consult. https://pilldrop.co.nz/services/paxlovid/

  • This pharmacy can deliver the medicine to your home free of charge

View the Ministry of Health website for information about COVID-19 antiviral medicine and who is eligible. Paxlovid is the only provided antiviral in New Zealand.

To receive the medication please call and talk to the pharmacist first, either immediately after you test positive or develop symptoms, to see if the medicines are right for you.


Antiviral medications now available nationwide. Same day delivery available in Auckland, Hamilton, Tauranga, Wellington and Christchurch. 

Prescription not required. If you have been tested positive and would like to request a consult. Click the link below to book a consult. 

https://pilldrop.co.nz/services/paxlovid/

Free prescriptions for eligible people on your fully funded medicines

From July 1st 2024 funded medicine prescriptions will have a $5 charge (non-funded medicine prescriptions will have additional charges). Prescriptions for fully funded medicines are free for people: aged 13 years or under aged 65 years and older of any age that have a community services card (CSC) and their dependent children (14-17 years old). that hold a Prescription Subsidy Card (PSC). View the Health New Zealand | Te Whatu Ora website for more detailed information on prescription costs.

From July 1st 2024 funded medicine prescriptions will have a $5 charge (non-funded medicine prescriptions will have additional charges).

Prescriptions for fully funded medicines are free for people:

  • aged 13 years or under
  • aged 65 years and older
  • of any age that have a community services card (CSC) and their dependent children (14-17 years old).
  • that hold a Prescription Subsidy Card (PSC).

View the Health New Zealand | Te Whatu Ora website for more detailed information on prescription costs.

HIV PrEP and PEP dispensing (same day or by pre-order)

Pre-Exposure Prophylaxis (PrEP) and Post-Exposure Prophylaxis (PEP) are medications to prevent HIV in people who are HIV-negative and at high risk of being exposed to HIV. View the Burnett Foundation Aotearoa website for more information about PrEP and PEP. A prescription will be required from your doctor or health provider. If you need to receive your HIV PrEP or PEP medicines the same day you present your prescription, please contact our pharmacy to check if we can have stock available.

Pre-Exposure Prophylaxis (PrEP) and Post-Exposure Prophylaxis (PEP) are medications to prevent HIV in people who are HIV-negative and at high risk of being exposed to HIV. View the Burnett Foundation Aotearoa website for more information about PrEP and PEP.

A prescription will be required from your doctor or health provider.

If you need to receive your HIV PrEP or PEP medicines the same day you present your prescription, please contact our pharmacy to check if we can have stock available.

Home delivery of medicines

This pharmacy offers a home delivery service for medicines. This may be free or there might be a charge for it. Please check with us for details.

This pharmacy offers a home delivery service for medicines. This may be free or there might be a charge for it. Please check with us for details.

Maviret dispensing for hepatitis C

This pharmacy has been registered to dispense Maviret (glecaprevir and pibrentasvir) for the treatment of Hep C and to provide you with counselling to support your treatment. You will not have to pay any pharmacy charges for your Maviret.

This pharmacy has been registered to dispense Maviret (glecaprevir and pibrentasvir) for the treatment of Hep C and to provide you with counselling to support your treatment. You will not have to pay any pharmacy charges for your Maviret.

Medication for erection problem

This pharmacy has specially trained pharmacists who are able to prescribe sildenafil (also called Viagra®, Vedafil® and Silvasta®) for erectile dysfunction in men aged 35 – 70 years who meet specific assessment criteria.

This pharmacy has specially trained pharmacists who are able to prescribe sildenafil (also called Viagra®, Vedafil® and Silvasta®) for erectile dysfunction in men aged 35 – 70 years who meet specific assessment criteria.

Medication for long term conditions

This service is designed for people with long-term illnesses who may need support with their medicines. An assessment is used to identify the things that affect their ability to take medication as prescribed. Pharmacists work together with the patient to address each issue. The pharmacist is able to assist you with managing your medications and can coordinate your medications so that your prescription repeats happen all at the same time and therefore require only one trip to have your prescriptions refilled. They can also provide you with a reminder service (via text message, email or phone call) to let you know when your next supply of medications is ready for collection. If you are having difficulties managing your medicines (e.g. forgetting to take them), please ask your pharmacist whether this service is right for you. PillSachets available at no extra cost to anyone on at least 4 regular medicines. Medicines come sorted into PillSachets by the time you need to take it. For more information, please see our website: https://pilldrop.co.nz/ Or Call 0800 745 537

This service is designed for people with long-term illnesses who may need support with their medicines. An assessment is used to identify the things that affect their ability to take medication as prescribed. Pharmacists work together with the patient to address each issue. The pharmacist is able to assist you with managing your medications and can coordinate your medications so that your prescription repeats happen all at the same time and therefore require only one trip to have your prescriptions refilled. They can also provide you with a reminder service (via text message, email or phone call) to let you know when your next supply of medications is ready for collection. If you are having difficulties managing your medicines (e.g. forgetting to take them), please ask your pharmacist whether this service is right for you.


PillSachets available at no extra cost to anyone on at least 4 regular medicines. Medicines come sorted into PillSachets by the time you need to take it.

For more information, please see our website:

https://pilldrop.co.nz/

Or Call 0800 745 537

Medication reports

If you require reports on your medicines or the cost of your medicines please ask a member of the pharmacy team.

If you require reports on your medicines or the cost of your medicines please ask a member of the pharmacy team.

Medicines packaging

This pharmacy can repack your medicines into compliance packaging (blister packs or sachet rolls) that specifies when you should take them. These can be supplied as weekly or monthly packs depending on your needs. This type of packaging can help you to take your medicine at the right time. It can also make it easier to see if you have missed a dose or are running out. It is useful if you are travelling as it avoids having to take multiple containers.

This pharmacy can repack your medicines into compliance packaging (blister packs or sachet rolls) that specifies when you should take them. These can be supplied as weekly or monthly packs depending on your needs. This type of packaging can help you to take your medicine at the right time. It can also make it easier to see if you have missed a dose or are running out. It is useful if you are travelling as it avoids having to take multiple containers.

PillSachets

Medicines sorted by dose.

Medicines sorted by dose.

Prescription Medicine Delivery

Taking 4 or more regular medications? You will be eligible for PillDrop service. Free PillDrop Service includes prescriptions , packing into Pill sachets and delivery to your door each month at no cost.

Taking 4 or more regular medications? You will be eligible for PillDrop service.  Free PillDrop Service includes prescriptions , packing into Pill sachets and delivery to your door each month at no cost. 

Stop smoking medication

Pharmacy staff are trained to provide a service to help people to stop smoking. This service includes advice and providing quit smoking support aids e.g. nicotine gum.

Pharmacy staff are trained to provide a service to help people to stop smoking. This service includes advice and providing quit smoking support aids e.g. nicotine gum.

Region

Bay of Plenty, Central Auckland, East Auckland, North Auckland, South Auckland, West Auckland, West Coast, Canterbury, South Auckland, Central Auckland, West Auckland, Bay of Plenty, Wellington, East Auckland, North Auckland

Website

Contact Details

See us on Facebook: https://www.facebook.com/pilldropnz/

FOR DOCTORS sending prescriptions please:

Email: delivery@pilldrop.co.nz
Fax: (09) 276 9292

Book an appointment

Information about this location

View on Google Maps

Postal Address

PO Box 11521
Ellerslie
Auckland

This page was last updated at 3:17PM on May 20, 2025. This information is reviewed and edited by PillDrop Pharmacy.