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Westview Pharmacy

Pharmacy Service

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Description

 

Pharmacists can help to support the health of your family; they can provide advice and treatment for common minor illnesses for all ages.

Pharmacists ensure that prescriptions are dispensed correctly and that the medicine and dose is appropriate for you, so that you receive the maximum benefits from your medicines. Your pharmacist will help you understand what your medicines are prescribed for, how to take them, possible side effects and how to store them.

All advice and treatment is conducted in a professional and confidential manner and most services are provided free of charge and do not generally require an appointment.

For safe disposal, please return any expired or unwanted medicines, or needles/lancets and syringes to your pharmacy. For safe handling of sharps please return them in a small puncture proof container e.g. clean empty cream bottle or crushed aluminium can.

Please don't hesitate to contact us directly if you have any questions.

Staff

Crystal Liu B.Pharm (Hons) MPS            Pharmacist

Jemma Fielding B.Pharm (Dist.) MPS    Pharmacist
Jess Thomas                                             Pharmacy Technician
Kay Siriweera                                            Pharmacy Technician
Kayleigh Heuer                                         Pharmacy Technician
Puiwah Inoguchi                                       Retail Manager
Corinne King                                             Senior Sales
Isaac Soh                                                   Intern Pharmacist
Shi-on Ko                                                  Student (Sat only)

Dispensary Manager

Dale Griffiths Dip.Pharm PGCert.Pharm PG Dip Pharm FPS MNZCP Pharmacist

Hours

Mon – Fri 8:30 AM – 5:30 PM
Sat 9:00 AM – 12:30 PM

Public Holidays: Closed ANZAC Day (25 Apr), King's Birthday (3 Jun), Matariki (28 Jun), Labour Day (28 Oct), Auckland Anniversary (27 Jan), Waitangi Day (6 Feb), Good Friday (18 Apr), Easter Sunday (20 Apr), Easter Monday (21 Apr).

Languages Spoken

English, Cantonese Chinese, Hokkien, Japanese, Mandarin Chinese, Vietnamese

Services Provided

Community pharmacy anticoagulant management Service (CPAMS) – INR testing for warfarin patients

Warfarin is used by some people as a blood thinning medicine e.g. after a stroke. It is important that blood results are regularly checked. This service involves having a quick test (finger prick) in the pharmacy to work out the correct dose. This saves you a trip to your local laboratory and waiting for your blood test to be processed.

Warfarin is used by some people as a blood thinning medicine e.g. after a stroke. It is important that blood results are regularly checked. This service involves having a quick test (finger prick) in the pharmacy to work out the correct dose. This saves you a trip to your local laboratory and waiting for your blood test to be processed.

Clozapine dispensing

It is very important that you receive regular blood tests while you are taking clozapine and these will be organised through your prescribing healthcare professional. We will check your blood tests to make sure the appropriate dose of clozapine is dispensed for you.

It is very important that you receive regular blood tests while you are taking clozapine and these will be organised through your prescribing healthcare professional. We will check your blood tests to make sure the appropriate dose of clozapine is dispensed for you.

Medicines use review service (MURS)

Medicines Use Review Service enables community pharmacists to work with people who are on complex medicine regimens or have difficulty managing their medications. Our pharmacists are MUR accredited and can ensure that you have access to the medicines you need, and that you have the tools, information and understanding to enable you to take your medicines as prescribed by your doctor. MUR is intended to improve community health and reduce hospital admissions. The pharmacist will send a report to your doctor about what you discussed and perhaps make suggestions that will help you manage your medicines better.

Medicines Use Review Service enables community pharmacists to work with people who are on complex medicine regimens or have difficulty managing their medications. Our pharmacists are MUR accredited and can ensure that you have access to the medicines you need, and that you have the tools, information and understanding to enable you to take your medicines as prescribed by your doctor. MUR is intended to improve community health and reduce hospital admissions. The pharmacist will send a report to your doctor about what you discussed and perhaps make suggestions that will help you manage your medicines better.

Maviret dispensing for hepatitis C

This pharmacy has been registered to dispense Maviret (glecaprevir and pibrentasvir) for the treatment of Hep C and to provide you with counselling to support your treatment. You will not have to pay any pharmacy charges for your Maviret.

This pharmacy has been registered to dispense Maviret (glecaprevir and pibrentasvir) for the treatment of Hep C and to provide you with counselling to support your treatment. You will not have to pay any pharmacy charges for your Maviret.

Long-term conditions (LTC) service

This service is designed for people with long-term illnesses who may need support with their medicines. An assessment is used to identify the things that affect their ability to take medication as prescribed. Pharmacists work together with the patient to address each issue. The pharmacist is able to assist you with managing your medications and can coordinate your medications so that your prescription repeats happen all at the same time and therefore require only one trip to have your prescriptions refilled. They can also provide you with a reminder service (via text message, email or phone call) to let you know when your next supply of medications is ready for collection. If you are having difficulties managing your medicines (e.g. forgetting to take them), please ask your pharmacist whether this service is right for you.

This service is designed for people with long-term illnesses who may need support with their medicines. An assessment is used to identify the things that affect their ability to take medication as prescribed. Pharmacists work together with the patient to address each issue. The pharmacist is able to assist you with managing your medications and can coordinate your medications so that your prescription repeats happen all at the same time and therefore require only one trip to have your prescriptions refilled. They can also provide you with a reminder service (via text message, email or phone call) to let you know when your next supply of medications is ready for collection. If you are having difficulties managing your medicines (e.g. forgetting to take them), please ask your pharmacist whether this service is right for you.

Opioid Substitution Treatment Service

This pharmacy works alongside the DHB Opioid Substitution Treatment (OST) programme. Pharmacy staff can administer methadone or Suboxone on a daily, or a takeaway basis, depending on what has been agreed.

This pharmacy works alongside the DHB Opioid Substitution Treatment (OST) programme. Pharmacy staff can administer methadone or Suboxone on a daily, or a takeaway basis, depending on what has been agreed.

Smoking cessation

Pharmacy staff are trained to provide a service to help people to stop smoking. This service includes advice and providing quit smoking support aids e.g. nicotine gum.

Pharmacy staff are trained to provide a service to help people to stop smoking. This service includes advice and providing quit smoking support aids e.g. nicotine gum.

Medicines compliance packaging

This pharmacy can repack your medicines into compliance packaging (blister packs or sachet rolls) that specifies when you should take them. These can be supplied as weekly or monthly packs depending on your needs. This type of packaging can help you to take your medicine at the right time. It can also make it easier to see if you have missed a dose or are running out. It is useful if you are travelling as it avoids having to take multiple containers. We now have the latest technology to pack your medicines in easy to use sachets as well as the older blster type packaging. Packaging your medicines helps you to take the right medicine at the right time. It can also make it easier to see if you have missed a dose or are running out. Your medicines are dispensed in a sachet that is easy to open. The sachets are simple to separate, this makes taking your medicines with you when you are out for lunch or dinner, simple. Each sachet is labelled with the names of your medicines, as well as your name and when you should take the medicines. We can make these packs in weekly, fortnightly, or monthly sizes depending on your needs.

This pharmacy can repack your medicines into compliance packaging (blister packs or sachet rolls) that specifies when you should take them. These can be supplied as weekly or monthly packs depending on your needs. This type of packaging can help you to take your medicine at the right time. It can also make it easier to see if you have missed a dose or are running out. It is useful if you are travelling as it avoids having to take multiple containers.

We now have the latest technology to pack your medicines in easy to use sachets as well as the older blster type packaging.  Packaging your medicines helps you to take the right medicine at the right time.  It can also make it easier to see if you have missed a dose or are running out.  

Your medicines are dispensed in a sachet that is easy to open. The sachets are simple to separate, this makes taking your medicines with you when you are out for lunch or dinner, simple.

Each sachet is labelled with the names of your medicines, as well as your name and when you should take the medicines.  We can make these packs in weekly, fortnightly, or monthly sizes depending on your needs. 

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Emergency contraceptive pill (ECP)

Your pharmacists are trained to assess whether the ECP is appropriate for you. This is done in a confidential manner. The ECP works best if taken as soon as possible after unprotected intercourse but may be taken up to 72 hours after. There is usually a charge associated with receiving the ECP, although at some pharmacies the ECP may be provided fully funded for eligible people.

Your pharmacists are trained to assess whether the ECP is appropriate for you. This is done in a confidential manner. The ECP works best if taken as soon as possible after unprotected intercourse but may be taken up to 72 hours after. There is usually a charge associated with receiving the ECP, although at some pharmacies the ECP may be provided fully funded for eligible people.

Urinary tract infections (UTIs)

This pharmacy has trained pharmacists who can supply the antibiotics nitrofurantoin or trimethoprim for urinary tract infections. These are available without a prescription to women between 16 and 65 years of age, who are not pregnant and do not have any other complicating factors. The pharmacist will complete a consultation to make sure the medicine is appropriate and refer you to the GP if required.

This pharmacy has trained pharmacists who can supply the antibiotics nitrofurantoin or trimethoprim for urinary tract infections. These are available without a prescription to women between 16 and 65 years of age, who are not pregnant and do not have any other complicating factors. The pharmacist will complete a consultation to make sure the medicine is appropriate and refer you to the GP if required.

Sildenafil dispensing for erectile dysfunction

This pharmacy has specially trained pharmacists who are able to prescribe sildenafil (also called Viagra®, Vedafil® and Silvasta®) for erectile dysfunction in men aged 35 – 70 years who meet specific assessment criteria.

This pharmacy has specially trained pharmacists who are able to prescribe sildenafil (also called Viagra®, Vedafil® and Silvasta®) for erectile dysfunction in men aged 35 – 70 years who meet specific assessment criteria.

Disability aids

This pharmacy offers a range of hire or purchase medical equipment to aid with mobility and disability.

This pharmacy offers a range of hire or purchase medical equipment to aid with mobility and disability.

Selected oral contraceptives

Our specially trained pharmacists can supply selected oral contraceptives without a prescription under certain circumstances. Up to six months’ supply of selected oral contraceptives can be sold to women who have previously been prescribed the same oral contraceptive within the last three years and who have not developed any risk factors. There is a charge for both the medicine and the consultation when you receive this service.

Our specially trained pharmacists can supply selected oral contraceptives without a prescription under certain circumstances.

Up to six months’ supply of selected oral contraceptives can be sold to women who have previously been prescribed the same oral contraceptive within the last three years and who have not developed any risk factors.

There is a charge for both the medicine and the consultation when you receive this service.

Incontinence products

This pharmacy offers a range of incontinence products and can assist you in selecting the most suitable to help you manage loss of bladder control.

This pharmacy offers a range of incontinence products and can assist you in selecting the most suitable to help you manage loss of bladder control.

Specialised wound care

Some wounds require extra attention and skill to manage. This pharmacy has staff qualified to do this and can refer you to your doctor if necessary.

Some wounds require extra attention and skill to manage. This pharmacy has staff qualified to do this and can refer you to your doctor if necessary.

Medicine & needles disposal service

Unwanted medicines are often dumped into the toilet, tipped down the sink or put out with the garbage, which starts a journey that can seriously harm the environment. Please return any expired or unwanted medicines, or needles/lancets and syringes to your pharmacy. In doing so, we can make our home a safer place, help safeguard our community and protect our environment. There is no charge for this service.

Unwanted medicines are often dumped into the toilet, tipped down the sink or put out with the garbage, which starts a journey that can seriously harm the environment. Please return any expired or unwanted medicines, or needles/lancets and syringes to your pharmacy. In doing so, we can make our home a safer place, help safeguard our community and protect our environment. There is no charge for this service.

Needle exchange service

This pharmacy is part of the needle exchange service and is happy to assist with the disposal of unwanted sharps in a safe, hygienic manner and provide clean needles for personal use.

This pharmacy is part of the needle exchange service and is happy to assist with the disposal of unwanted sharps in a safe, hygienic manner and provide clean needles for personal use.

WINZ and other reports

If you require reports on your medicines or the cost of your medicines please ask a member of the pharmacy team.

If you require reports on your medicines or the cost of your medicines please ask a member of the pharmacy team.

Hepatitis C Pharmacy Test and Treat

The pharmacy is contracted to manage hepatitis C in consultation with the patient. This involves an initial finger-prick test for hepatitis C. If the test is positive, the pharmacy will organise further blood tests to confirm infection. The pharmacist can also offer treatment with Maviret if appropriate. This service is free for eligible patients 16 years and over. Patients do not need an appointment.

The pharmacy is contracted to manage hepatitis C in consultation with the patient. This involves an initial finger-prick test for hepatitis C. If the test is positive, the pharmacy will organise further blood tests to confirm infection. The pharmacist can also offer treatment with Maviret if appropriate. This service is free for eligible patients 16 years and over. Patients do not need an appointment.

HIV PrEP and PEP dispensing (same day or by pre-order)

Pre-Exposure Prophylaxis (PrEP) and Post-Exposure Prophylaxis (PEP) are medications to prevent HIV in people who are HIV-negative and at high risk of being exposed to HIV. View the Burnett Foundation Aotearoa website for more information about PrEP and PEP. A prescription will be required from your doctor or health provider. If you need to receive your HIV PrEP or PEP medicines the same day you present your prescription, please contact our pharmacy to check if we can have stock available.

Pre-Exposure Prophylaxis (PrEP) and Post-Exposure Prophylaxis (PEP) are medications to prevent HIV in people who are HIV-negative and at high risk of being exposed to HIV. View the Burnett Foundation Aotearoa website for more information about PrEP and PEP.

A prescription will be required from your doctor or health provider.

If you need to receive your HIV PrEP or PEP medicines the same day you present your prescription, please contact our pharmacy to check if we can have stock available.

Disability Assistance

Wheelchair access

Public Transport

Bus and taxi stands right outside our front door

Region

West Auckland

Contact Details

5 Glendale Road
Glen Eden
Auckland 0602

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Street Address

5 Glendale Road
Glen Eden
Auckland 0602

This page was last updated at 10:47AM on February 19, 2024. This information is reviewed and edited by Westview Pharmacy.