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MercyAscot Head and Neck Service

Private Service, ENT/ Head & Neck Surgery



The team at MercyAscot Head and Neck Service are committed to providing an integrated high quality experience for patients who need comprehensive care for head and neck disorders.

We focus on producing excellent clinical outcomes and an outstanding patient care experience.

A multi-disciplinary team at every clinic

We’ll accurately diagnose your patient’s neck lump in one visit (read all about “Auckland’s speediest cancer clinic”).

We are committed to eliminating delays in diagnosis for your patients. Our clinics remove the need for multiple appointments; providing assessment and treatment plans during a single appointment.

Our integrated neck lump service is a Southern Cross Affiliated provider service.

We have three MercyAscot Neck Lump Clinics providing an on-the-spot diagnostic service for patients with worrying neck lumps. You can find them in Epsom, Takapuna and Mairangi Bay.


Our service comprises a range of complementary medical and allied health specialties:

  • Surgical
  • Anaesthetic
  • Dental and oral prosthodontic
  • Specialist nursing and wound care
  • Clinical pharmacy
  • Speech and language therapy
  • Physiotherapy
  • Dietitian
  • Specialist pathology and radiology services (Neck Lump Clinic).

Head and neck disorders we treat
We treat a broad group of pathologies affecting skin, salivary glands, mouth, pharynx, larynx, cervical oesophagus, nasal cavity and sinuses.

Our partner, Auckland Radiation Oncology (ARO), offers radiation oncology services and is located on our Epsom site.

Diagnostic services include access to CT, MRI, PET-CT and specialist radiologists through Mercy Radiology.  The surgical service is led by experienced surgeons from Auckland Head and Neck Specialists (AHNS).

Areas of expertise:

  • Head and neck cancers
  • Mouth and skin cancers
  • Neck and thyroid lumps
  • Reconstructive surgery
  • Otorhinolaryngology.

When to urgently refer to our Neck Lump Clinics/us[1]

Please urgently refer any neck lumps which meet any one of the following criteria:

  • Neck lump increasing in size 
  • Neck lump greater than 2 cm in size 
  • Neck lump present for more than three weeks that has changed 
  • Neck lump present for six weeks or more 
  • Widespread lymphadenopathy > 2cm 
  • ‘B’ symptoms: night sweats, generalised itch, weight loss, fever.

A streamlined diagnostic service for neck lumps, the neck lump clinic team is proud of the levels of service they are able to offer.

Their service provides an excellent standard of care, meeting international best practice.

[1] *Adapted from Guidelines for the Management of Neck Lumps, Pan-Birmingham Cancer Network 2010


Dental Team

Common Conditions

  • Acoustic Neuroma

    This is a slow-growing, benign (non-cancerous) overgrowth of tissue on the nerves that affect your hearing and balance.… More

  • Meniere's Disease

    Meniere's Disease is a disorder in which there is an abnormality in the fluids of the inner ear resulting in increased pressure in the inner ear.… More

  • Sinusitis

    In the facial bones surrounding your nose, there are four pairs of hollow air spaces known as sinuses or sinus cavities.… More

  • Snoring

    Snoring is the harsh rattling noise made by some people when they sleep.… More

  • Obstructive Sleep Apnoea (OSA)

    When snoring is interrupted by episodes of totally obstructed breathing, it is known as obstructive sleep apnoea.… More

  • Rhinitis

    Rhinitis is the inflammation of the lining of the nose (nasal mucosa).… More

  • Tonsillitis

    Your tonsils are the oval-shaped lumps of tissue that lie on both sides of the back of the throat.… More

  • Swallowing Disorders (Dysphagia)

    If you find it difficult to pass food or liquid from your mouth to your stomach, you may have a swallowing disorder or dysphagia.… More

  • Hoarseness

    Hoarseness can be described as abnormal voice changes that make your voice sound raspy and strained and higher or lower or louder or quieter than normal.… More

  • Benign Lesions

    Non-cancerous masses such as cysts are often removed surgically to prevent them from pressing on nerves and other structures in the head and neck. More

  • Cancer

    Cancerous masses spread to surrounding tissues and may be:

    Primary – they arise in the head or neck.… More

Public Transport

The Auckland Transport Journey Planner will help you to plan your journey.


Free off street parking is provided for patients.

Contact Details

Contact our practice manager on the above numbers for appointments.

MercyAscot Neck Lump Clinic
Mercy Radiology (RAD2)
98 Mountain Road
Auckland 1023

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Street Address

MercyAscot Neck Lump Clinic
Mercy Radiology (RAD2)
98 Mountain Road
Auckland 1023

This page was last updated at 12:14PM on August 16, 2021. This information is reviewed and edited by MercyAscot Head and Neck Service.