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Speech Language Therapy | Lakes
Public Service, Allied Health, Speech Language Therapy
Today
8:00 AM to 4:30 PM.
Description
Te Whatu Ora Lakes Speech-Language Therapists provide services for:
- Inpatients and Outpatients
- Adults: Acquired communication and swallowing disorders related to a health condition
- Children: birth + for feeding and swallowing difficulties (unless child has a developmental condition that is more appropriate for Child Development Team Services). Please note: We do not see children for communication difficulties. For children under 3, please refer to Te Whatu Ora Lakes Child Development Service. At around 3 years of age many children with communication difficulties transition to the care of Te Mahau (Ministry of Education) SLT, especially where the child's primary learning environment is based at an education centre (rather than at home). For school aged children with communication issues, please refer to Te Mahau (Ministry of Education) SLT.
- Group therapy sessions as able (e.g. Aphasia group and Parkinson's Speech group).
Where to find us: see the Rotorua Hospital map here.
The team are based at Rotorua Hospital with a visiting outpatient service provided to Taupō Hospital approximately once a fortnight.
What is Speech Language Therapy?
Speech Language Therapists (SLT's) are university trained health professionals who can diagnose and treat difficulties that affect communication and swallowing. Within the health/hospital setting, SLT's often work with people who have acquired difficulties in the following areas: speech, language, voice, swallowing/feeding, and fluency disorders, as well as providing gender affirming voice therapy.
Staff
Name | Role | Extension Number |
Annabelle Hastings | Speech Language Therapist /Team Leader | 8528/8529 |
Abigail Akkersma | Speech Language Therapist | 8529 |
Shannon Mackintosh | Speech Language Therapist | 8528 |
Jemma Horne | Speech Language Therapist | 8528 |
Joanne Lawson | Administration Support | 7913 |
Email: speech.therapy@lakesdhb.govt.nz
Ages
Child / Tamariki, Youth / Rangatahi, Adult / Pakeke, Older adult / Kaumātua
How do I access this service?
Contact us
We do accept self-referrals. For any queries please email: speech.therapy@lakesdhb.govt.nz.
Referral
We accept GP referrals or from other hospital specialist services. Please provide a brief summary of any relevant medical information and a reason for SLT referral (e.g. for swallow assessment due to concerns coughing with fluids while drinking).
Fees and Charges Description
New Zealand citizens or those who have obtained permanent residence are entitled to publicly funded health care.
Non-residents may be required to pay for their health care.
Click here to read more about eligibility for funded care at Te Whatu Ora Lakes
Hours
8:00 AM to 4:30 PM.
Mon – Fri | 8:00 AM – 4:30 PM |
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Public Holidays: Closed Good Friday (18 Apr), Easter Sunday (20 Apr), Easter Monday (21 Apr), ANZAC Day (25 Apr), King's Birthday (2 Jun), Matariki (20 Jun), Labour Day (27 Oct), Auckland Anniversary (26 Jan), Waitangi Day (6 Feb).
Services
Inpatients and outpatients with communication and swallowing difficulties resulting from a variety of conditions such as (but not limited to) stroke, head injury, progressive neurological diseases, age-related disorders. Where clinically indicated, we are currently able to offer instrumental swallowing assessments including Videofluoroscopic Swallow Studies (VFSS, or swallow x-rays) and Flexible Endoscopic Evaluation of Swallowing (FEES). We also offer a joint stroboscopy service (to assess voice disorders) with our ENT colleagues, voice therapy and gender affirming voice therapy. We are able to offer home visits or rest home visits if mobility or transport is an issue.
Inpatients and outpatients with communication and swallowing difficulties resulting from a variety of conditions such as (but not limited to) stroke, head injury, progressive neurological diseases, age-related disorders. Where clinically indicated, we are currently able to offer instrumental swallowing assessments including Videofluoroscopic Swallow Studies (VFSS, or swallow x-rays) and Flexible Endoscopic Evaluation of Swallowing (FEES). We also offer a joint stroboscopy service (to assess voice disorders) with our ENT colleagues, voice therapy and gender affirming voice therapy. We are able to offer home visits or rest home visits if mobility or transport is an issue.
Service types: Speech language therapy, Older adult speech language therapy, Swallowing difficulties, Traumatic brain injury (TBI) speech language therapy, Post-stroke speech language therapy.
Inpatients and outpatients with communication and swallowing difficulties resulting from a variety of conditions such as (but not limited to) stroke, head injury, progressive neurological diseases, age-related disorders. Where clinically indicated, we are currently able to offer instrumental swallowing assessments including Videofluoroscopic Swallow Studies (VFSS, or swallow x-rays) and Flexible Endoscopic Evaluation of Swallowing (FEES). We also offer a joint stroboscopy service (to assess voice disorders) with our ENT colleagues, voice therapy and gender affirming voice therapy.
We are able to offer home visits or rest home visits if mobility or transport is an issue.
Children with feeding or swallowing difficulties related to a health condition/medical issue can be seen. Outpatient clinics are held at Te Aka Mauri (Children's Health Hub), and home visits may also be offered if appropriate. Paediatric clients who are inpatients on the Children's Ward or SCBU of Rotorua Hospital will be seen there if required. Children who have feeding/swallowing difficulties related to disability, developmental delay or suspect disability are likely to be eligible for services through the Child Development Team (CDT), and will be seen by the CDT Speech Language Therapist. Children who require Speech Language Therapy input for communication disorders under the age of 3 will be seen by a CDT Speech Language Therapist. At around 3 years of age many children transition to the care of the Ministry of Education Early Intervention Team, especially where the child's primary learning environment is based at an education centre (rather than at home).
Children with feeding or swallowing difficulties related to a health condition/medical issue can be seen. Outpatient clinics are held at Te Aka Mauri (Children's Health Hub), and home visits may also be offered if appropriate. Paediatric clients who are inpatients on the Children's Ward or SCBU of Rotorua Hospital will be seen there if required. Children who have feeding/swallowing difficulties related to disability, developmental delay or suspect disability are likely to be eligible for services through the Child Development Team (CDT), and will be seen by the CDT Speech Language Therapist. Children who require Speech Language Therapy input for communication disorders under the age of 3 will be seen by a CDT Speech Language Therapist. At around 3 years of age many children transition to the care of the Ministry of Education Early Intervention Team, especially where the child's primary learning environment is based at an education centre (rather than at home).
Service types: Speech language therapy, Child speech language therapy, Swallowing difficulties.
Children with feeding or swallowing difficulties related to a health condition/medical issue can be seen. Outpatient clinics are held at Te Aka Mauri (Children's Health Hub), and home visits may also be offered if appropriate. Paediatric clients who are inpatients on the Children's Ward or SCBU of Rotorua Hospital will be seen there if required.
Children who have feeding/swallowing difficulties related to disability, developmental delay or suspect disability are likely to be eligible for services through the Child Development Team (CDT), and will be seen by the CDT Speech Language Therapist.
Children who require Speech Language Therapy input for communication disorders under the age of 3 will be seen by a CDT Speech Language Therapist. At around 3 years of age many children transition to the care of the Ministry of Education Early Intervention Team, especially where the child's primary learning environment is based at an education centre (rather than at home).
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This page was last updated at 12:23PM on March 25, 2025. This information is reviewed and edited by Speech Language Therapy | Lakes.