Smoke Free Service | Waitematā

Public Service, Community, Stop Smoking

Today

Open today 8:00 AM to 4:30 PM.

Description

The Te Whatu Ora Waitematā Smokefree Service accepts both self-referrals as well as referrals from healthcare professionals.

Clients will first speak with the Smokefree Triage Service which is a one-stop-shop for all smoking cessation referrals in Waitematā. We work in partnership with community quit smoking services across the district to ensure people are offered multiple free, convenient and culturally appropriate options for ongoing support.

Referral Expectations

Our dedicated referrals coordinators will send an acknowledgment on receipt of a referral and will endeavour to make contact with clients within 3 working days.

The team will provide feedback to the health professional on the outcome of clients who consent, engage and have set a quit date.

We complete a first phone assessment to determine what type of support the client needs. We offer a range of free, evidence-based, 12 week programmes to ensure the client can choose the right support for their needs.

Fees and Charges Categorisation

Free

Fees and Charges Description

Free support

Hours

Open today 8:00 AM to 4:30 PM.

Mon – Fri	8:00 AM – 4:30 PM

Programmes

Te Whatu Ora Waitematā Smokefree Service

All our smokefree practitioners are able to ensure culturally appropriate behavioural ongoing support and access to funded Nicotine Replacement Therapy (NRT) and advise about other non funded NRT and prescription medication as well as e-cigarettes/vapes. The range of support includes: Drop-in clinics (casual appointments at local venues) Group based support Home visits (one-on-one support) Quit Bus (travelling to local community spots) Rewards based programmes for stopping smoking Intensive support for people using mental health services Inpatient support (while staying in North Shore and Waitakere Hospitals)

Programme Areas: Self help/ helpline, Smoking cessation
Programme Type: Helpline / self-help - smoking cessation, Face to face smoking cessation, Maternal smoking cessation
Regions: North Auckland, West Auckland
Age Groups: Youth / Rangatahi, Adult / Pakeke, Older adult / Kaumātua
Referral Types: Self referral, GP, DHB clinical services

Referral Process

Help to stop smoking

Ask any staff member who has been involved in your care to refer you or you are very welcome to contact us yourself by phone, email or our online referral form.

Complete an online referral form and someone will be in touch - referral form

Freephone: 0800 569 568
Text: NOW to 590
Phone: 09 486 8962 or 021 243 2146
Email: smokefreeservices@waitematadhb.govt.nz