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Auckland DHB Emergency Department

Public Service, Emergency

Today

12:00 AM to 12:00 AM.

Description

Auckland City Hospital is one of two major trauma centres serving the Auckland region and has all major specialties available on site except for Maxillofacial and Plastic Surgery.

The Department sees approximately 75,000 patients with a high index of disease severity (40% admission rate). The Department is co-located with the Starship Hospital's Paediatric Emergency Department which sees approximately 30,000 patients annually, making the Auckland campus one of the busiest in Australasia.

The Department is affiliated with the Auckland University Faculty of Medicine and Health Sciences and is actively involved in undergraduate and postgraduate education.

The ED is a 61-bed facility that includes:

  • 4 Resuscitation areas
  • 12 acute cardiac monitored spaces
  • A 12 bedded isolation area
  • A Toxicology and Short Stay Unit

There are dedicated procedure rooms for performing ear, nose and throat, ophthalmology, gynaecology, orthopaedic and general procedures. There is also access to 24-hour radiology services, laboratory and blood bank facilities.

The Clinical Decision Unit (CDU) is a 52-bed unit that includes:

  • Cardiac monitored spaces
  • Single isolation rooms
  • Multi-bedded rooms.

Consultants

Referral Expectations

On arrival at the Emergency Department (ED), you will undergo a brief screening and a nursing triage assessment to determine the nature and severity of your illness or injury. (This will include an assessment and test for Covid-19).

Patients with more severe symptoms or injuries are treated before those with less serious conditions.

If you have been referred directly to an Inpatient Service, you may be sent directly to the Clinical Decision Unit (CDU) to see the inpatient team.

Charges

New Zealand citizens or those who have obtained permanent residence are entitled to publicly funded health care.

Non-residents may be required to pay for their health care. If you were not born in New Zealand and have not previously shown evidence of residency you should bring your passport with you on your first visit to the hospital for verification.

Emergency Medicine staff are unable to confirm your eligibility to receive free health care.

Hours

12:00 AM to 12:00 AM.

Mon – Sunmidnight – midnight

24 hours a day; 7 days a week.

Visiting Hours

As New Zealand has moved into the new COVID-19 Protection Framework, commonly known as the ‘traffic light’ system our visiting policies have changed to reflect this.

Face masks must still be worn when visiting any ADHB Health facilities. Please use the NZ COVID Tracer app to scan our QR code each time you visit our hospital and clinics.

If a visitor is unwell, get a COVID-19 test and stay home. If you have any questions call Healthline on 0800 611 116.

Patients may be allowed one support person in the department to assist with diagnosis and treatment.

Parking

There is a temporary carpark outside the Emergency Department that should be used to pick/drop off patients only. Please inform security staff  to avoid the risk of it being towed away. 

Pay parking for visitors and patients is available in the Visitors' Carpark - Carpark A (use the Park Road entrance and follow the signs). 

Other

NURSING TEAM

The nursing team consists of clinical nurse specialists and practitioners, clinical nurse educators, charge nurses and over 180 nursing staff. The Nurse Unit Manager is Tracey Barley

HELICOPTER EMERGENCY MEDICAL SERVICE (HEMS)

Auckland DHB Emergency Department is working with Auckland Rescue Helicopter Trust on a two-year pilot to bring Emergency Medicine and Critical Care Doctors on-board to work alongside our Intensive Care Paramedics. The team is led by HEMS Medical Director Dr Chris Denny.

EMERGENCY MEDICINE TRAINING

The DEM at Auckland Hospital has accreditation from the Australasian College of Emergency Medicine for 2 years of advanced training. The Department currently supports 14 registrars in training. The Auckland regional training programme provides training posts in Emergency Medicine, Intensive Care (adult and paediatric), Paediatrics, Anaesthesia and General Medicine. There is a robust regional education programme for trainees with specific sessions dedicated to preparation for college exams. There are 8 house surgeon training posts, allowing those who are considering a career in emergency medicine to gain some experience prior to committing to the formal training programme. We also provide training to medical students, elective students, army medics and St Johns ambulance staff.   

Enquiries regarding training positions should be directed to Dr Owen Doran or Dr Elspeth Frascatore.

Enquiries regarding student elective placements or requests to do research in ED should be directed to Assoc. Prof Dr Peter Jones.

Further information and application forms are available on the NoRTH website.

General enquiries to Ms Reshma Amin or Ms Geraldine Dias.

CAREERS

The department has Fellow jobs available annually through the ADHB careers website. Senior trainees will find these posts useful in bridging the gap from a senior registrar to a consultant.

The department also has an ACEM accredited Special skills post in HEMS and Medical Education. This is available to ACEM trainees in their last year of training.

If you are interested in working in the Emergency Department, please put in an expression of interest on the ADHB careers website https://careers.adhb.govt.nz/ or email Pieter Erasmus, Recruitment consultant.

Contact Details

Auckland City Hospital

Central Auckland

12:00 AM to 12:00 AM.

2 Park Road
Grafton
Auckland 1023

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Get directions

Street Address

2 Park Road
Grafton
Auckland 1023

Postal Address

Private Bag 92 024
Auckland Mail Centre
Auckland 1142

This page was last updated at 11:56AM on March 17, 2022. This information is reviewed and edited by Auckland DHB Emergency Department.