Referrals are accepted from General Practitioners, Medical Specialists, Hearing Therapists, Community Healthcare Workers, Speech & Language Therapists and other Educational Professionals.
Paediatric Diagnostic and Habilitation Service
Referrals are accepted for children between 0 - 16 years of age. Adolescents between 16 and 21 years of age may be eligible provided they are in full time education. Please note that we do not currently provide assessment services relating to Auditory Processing Disorder.
Referrals for children & adolescents should detail:
- The level of concern regarding the child or young person’s hearing
- Current speech and language abilities and/or educational concerns
- Any family history of congenital or progressive permanent hearing loss
- Available newborn hearing screening and/or B4 school hearing screening outcomes
- Any history of significant head trauma or infectious illness (e.g. meningitis)
- The extent of any co-existing developmental, intellectual or physical disabilities
- Any other medical conditions that are known to be associated with hearing loss
- Other assistance required for appointment attendance e.g. interpreters, transport.
Acute Adult Hearing Tests
Referrals for individuals with suspected sudden-onset sensorineural hearing loss should be made directly to the Counties Manukau ORL Service. A hearing test will be arranged as part of their assessment process. Referrals should include details of the date of onset of the hearing loss, ear(s) affected, any infectious agents involved, treatment provided, and other neurological or balance symptoms (if applicable).
Routine Adult Hearing Tests
Referrals are only being accepted for those who are preparing for or have recently undergone treatment using ototoxic agents, for example intravenous gentamicin or cisplatin chemotherapy. Please detail the agent being used and the start and end dates of the treatment in your referral.
Adult Hearing Aid Services
Manukau Superclinic offers a limited adult hearing aid service for eligible clients. We only accept patients having confirmed severe to profound hearing loss in both ears and/or adult patients having dual disability (deaf/blind; intellectual/physical disability) regardless of level of hearing impairment. See our guidelines for referrers for further information regarding eligibility criteria.
Please include a copy of their most recent hearing test results with your referral. If one is not available please refer to Life Unlimited Hearing Therapy Services or a private Audiologist first.
Please detail the specific eligibility criteria that you're referring under, for example "A severe hearing loss in their better hearing ear", or "The person is living in a community home which is managed by a service provider contracted to Disability Support Services and has a hearing loss which together are impairing this person's ability to communicate safely and effectively."