Haemophilia Centre | Auckland | Te Toka Tumai

Auckland City Hospital

Contact Details

Phone (09) 307 4949 extension 25285
Mobile 021 195 4262
Email AKHaem@adhb.govt.nz

Physio - Mobile: 021 244 7067

Street Address

Auckland Haemophilia Centre
Level 5
Building 8 - within the Regional Cancer and Blood Service
Auckland City Hospital
Park Road
Grafton
Auckland

Postal Address

Private Bag 92 024
Auckland Mail Centre
Auckland 1142

Description

What is the Auckland Haemophilia Centre?

We are a Comprehensive Care Centre for haemophilia and other inherited bleeding disorders/diseases. We provide specialised, multidisciplinary care to all people living in the wider Auckland and Northland regions. Children and adults living with coagulation or platelet disorders/congenital disorders of any severity can access this service. We are also offer assistance or advice for acquired cases of bleeding disorder too .  

What do we do?

Our services include:

  • Annual clinic reviews
  • Prompt bleeding advice
  • Treatment
  • Rehabilitation
  • Surgical protocols
  • Dental
  • Genetic Counselling.

We have a patient-centred approach for these lifelong conditions, with the purpose to improve outcomes and quality of life. We diagnose and manage all bleeding treatments . Which includes home therapy,  education to patients & carers. We also work closely with different departments within our hospital, that we may refer you to. However, if require further visits, for example a series of appointments with your physiotherapist, you may be asked to attend either:

  • Greenlane Clinical Centre – Physiotherapy Outpatients, Level 1, Building 7 (Adults)
  • Starship Children’s Health – Children’s Therapy, Level 3 (Children).

Reporting a bleeding episode

Because we aim to offer a high-quality service that provides the best possible outcome for our patients, we want to know about every bleeding episode as soon as possible.

For the team to provide rapid assessment and treatment, it is essential that every bleeding episode is reported as soon as possible , prefeably within 24 hours of onset.

We know that the sooner we can assess and treat a bleed, the better the outcome for our patients. We also know that delayed reporting of bleeds can mean that a patient experiences more pain, may be off work for a longer time or may be at an increased risk of long-term joint damage and disability.

You can report your bleed directly to the Haemophilia Centre by calling 0211954262 or by email.

Staff

Our core team includes clinical nurse specialists, haematologists – both paediatric and adult – and physiotherapists.

 

Referral Expectations

We take all referrals, can be self referred , different Hospital departments , Haemophilia NZ or allied Health . However , we prefer GP, and we would appreciate a relevant medical history , with a current symptoms , lab work and any medication usage . This assist our team .

For physiotherapy referrals for assessment due to a acute bleed, we aim to provide assessment and rehabilitation as soon as possible after the bleeding has stopped.

Once a referral has been received we contact each patient within 24 hours of receipt to offer a physiotherapy appointment. We aim to provide physiotherapy appointments within one working day of contact with the patient. 

Fees and Charges Description

How much will my treatment and rehabilitation cost?

New Zealand citizens or those who have obtained permanent residence are entitled to publicly funded healthcare.

Appointments at the Haemophilia Centre, Auckland City Hospital and at Outpatient Physiotherapy, Greenlane Clinical Centre, are free for New Zealand citizens and permanent residents. You will not be charged for treatment or rehabilitation following a bleeding episode. Equipment such as crutches, cold packs or compression bandages can also be supplied free of charge.

Non-residents may be required to pay for their healthcare. If you were not born in New Zealand and have not previously shown evidence of residency you should bring your passport with you on your first visit to the hospital for verification.

You should show your passport to the reception staff on Level 5. This desk is staffed from 8am to 5pm, Monday to Friday.

Members of the Haemophilia New Zealand can also request financial assistance from the foundation if a person is unable to afford what has been recommended. Your regional community outreach worker can help to facilitate this.

Check your eligibility for publicly funded healthcare.

Hours

8:00 AM to 4:30 PM.

Mon – Fri 8:00 AM – 4:30 PM

For urgent advice outside of these hours, call Auckland City Hospital on (09) 379 7440 and ask for the on-call haematology registrar.

Services / Procedures / Treatments

Haemophilia and other Bleeding Disorders
How do I Recognise a Bleed and What Should I do?
The PRICE Regimen
Factor product information
How to Access Nursing Services for Haemophilia
How to Access Physiotherapy Services
What can I Expect from a Physiotherapy Appointment?
Factor usage reporting form

Other

Useful New Zealand haemophilia websites


https://healthpoint.co.nz/public/haematology/haemophilia-centre-auckland-te-toka-tumai/