We aim to see Maaori living longer, healthier lives with whaanau and in their communities. We have four key portfolios within Maaori health to help achieve equity for Maaori.
Maaori Health In-Patient Provider Arm Services is a Monday to Friday 0800 – 1630 whaanau-centred and outcomes focused service that provides support to all Maaori patients and their whaanau who are admitted to a Counties Manukau Health Hospital.
Maaori Workforce Development provides support for recruitment, retention and progression of Maaori with Counties Manukau
Kaumaatua and Kuia provide cultural leadership, supervision, and mentoring across Counties Manukau Health.
We can support:
Navigation - walk alongside you through your admission to hospital, provide advice and guidance;
Advocate for you if you feel you need support to resolve issues, or have your voice heard;
Provide tikanga advice or support;
Facilitating whaanui hui or multidisciplinary meetings;
Support to clarify your plan of care / or treatment;
Prepare you for discharge and any upcoming appointments;
Provide advice about health providers in the community for health and social needs
Staff
Management team
Service Manager
Team Lead
Executive Assistant
Kaimahi
Clinical Nurse Specialists
Registered Nurses
Senior Social Worker
Kaumātua and Kuia
ACP Co-ordinator
Kaimanaaki
Referral Expectations
Written request/referral for Maaori Health Support or Services
Staff member for the patient must complete an e-referral via clinical portal - E-Referrals ---> Te Kaahui Ora - Maaori Health --->
Phone request/referral for Maaori Health Support or Services
Patients or their whānau can contact us directly on (09) 276 0138 extension 59955 and speak to one of our triaging team.
Or email
Fees and Charges Description
Free Service
Hours
Mon – Fri
8:00 AM – 4:30 PM
After hours (external) - send us an email on tekaahuiora@middlemore.co.nz with your query/concern and we will respond on the next working day.
After hours (internal) - send us an e-ref via Clinical Portal and our triaging team will pick it up on the next working day.
Services
Kaumaatua/Kaimaanaki service
Oranga ki Tua (inpatient)
Tauwhiro: social work
Visiting Hours
Refer to the Kaitiaki and Visiting Policy
Travel Directions
We are situated within Middlemore Hospital in the Ko Awatea Building.
Public Transport
By Bus or Train
Daily bus and train services operate regularly through the day. The bus stop is located on the Great South Road.
A Monday to Friday shuttle service is operated by St John in some areas of Counties Manukau. The service is free (koha/donations are welcome) and staffed with reliable, fully-trained drivers that pick up patients, take them to their appointment, and drop them home safely again. For more information about the shuttle, call toll free on 0800 9252 672 (0800 WAKA ORA) or click here for more information.
If you have a disability and may require assistance phone the main hospital number FREEPHONE 0800 266 513 ask for Disability Services Support during normal working hours and they will be able to assist you.
Parking
On site parking is costly, so public transport is best advised. There is also free off street parking within 1-2 kms but it is advisable to check that it is NOT paid for parking/or that there is not a time limit. So PLEASE CHECK.
If an emergency you can be dropped straight off at the Emergency Department entrance or the Birthing Unit entrance both on the main hospital road.
Pharmacy
Haumanu Pharmacy is in the hospital grounds by the main entrance opposite Subway.
Open 7 days a week, Monday to Friday 8am to 6pm, Saturday and Sunday 9am to 6pm
Phone: 09 277 3425
Email:
Security
Contact main hospital on 09 276 0000 or FREEPHONE 0800 266 513.
Security patrol certain areas of the hospital grounds only and are onsite at the Main Entrance of the Emergency department
Other
Any urgent concerns phone the Main reception 09 276 0000 and ask for the Oncall Duty Manager
