Phone (09) 307 4949 Ext 24800
Email dccminfo@adhb.govt.nz
2 Park Road
Grafton
Auckland 1023
Private Bag 92 024
Auckland Mail Centre
Auckland 1142
Patients may be admitted to Critical Care from the Emergency Department, hospital wards, operating theatre or following transfer from another hospital or intensive care unit. Critical Care staff also provide help and support if a patient becomes seriously ill on a ward or in the Emergency Department.
If a patient is not eligible for public funded healthcare in New Zealand then there will be a charge for intensive care and high dependency services (except if the admission is due to accidental injury and eligible for ACC).
We are open 24/7 365 days a year, visiting is between 8.30am and 10pm. Visiting in the morning is limited to very close whānau and family when the ward round is in progress (between 8.30am - 11am). The afternoon ward round occurs between 4pm and 5pm and the night ward round between 9pm and 11pm. Sometimes you may be asked to leave briefly during these ward rounds. Visiting between 10pm and 8.30am is by arrangement only.
Visiting is generally limited to next-of-kin or close friends and no more than 2 may be with the patient at a time. Patient care takes priority and visiting may not be possible when some procedures are being undertaken.
Children are permitted to visit, but as there are hazards present, please supervise children at all times to ensure their safety.
To reduce risk of infection, please clean your hands with alcohol gel before and after visiting the patient area. Flowers are not permitted in the patient area as they may be an infection risk.
Waiting rooms are provided in the Level 8 gallery nearby.
More detailed information including patient and family/whanāu pamphlets can be found on our ADHB DCCM Website
https://healthpoint.co.nz/public/intensive-care/department-of-critical-care-medicine-auckland/