?

Central Auckland > Public Hospital Services > Te Whatu Ora – Health New Zealand Te Toka Tumai Auckland >

Adult Acute Mental Health Unit -Te Whetu Tawera | Auckland | Te Toka Tumai | Te Whatu Ora

Public Service, Mental Health, Mental Health & Addictions

Description

Adult Acute Mental Health Unit- Te Whetu Tawera

Te Whetu Tawera is Te Toka Tumai Auckland’s Acute Mental Health Unit for Adults. It has 58 beds, which includes 12 Intensive Care Unit beds. The unit is located alongside the Auckland Domain with views of Auckland Harbour. It is unique in that it is very flexible in function with spaces and rooms able to be reconfigured and used according to patients' needs. The Acute Mental Health Unit was gifted a Māori name, Te Whetu Tawera, which translates as 'the evening star'.

 

What is Mental Illness?
Mental illness is a clinically significant behaviour or psychological (to do with the mind) disorder that is associated with distress or disability. It is not just the way someone responds to a particular event nor is it limited to the way a person interacts with society.

A mental illness can continuously or intermittently (occasionally) affect our capacity for speech, language, mood, affect, thoughts, perceptions, insight, judgement, cognition (understanding) and volition (ability to make choices). It can limit our ability to function as society would normally expect of us and can put us and others at risk.

Mental illness is therefore, a broad term that covers problems ranging from minor to severe disorders.

 

Who is a Psychiatrist?
A ‘psychiatrist’ is a doctor who, after basic medical qualifications, receives further training and develops the expertise to become a ‘specialist’ in identifying symptoms of, and diagnosing and treating, mental illnesses. You may have been referred to a psychiatrist if your doctor feels you need specialist help.

Referral Expectations

Referrals must be made by other mental health services.

Fees and Charges Description

There are no charges for inpatient treatment for people entitled to public health care in New Zealand. Assessment and treatment provided under the Mental Health Act is free to anyone who requires it. Residents of the UK or Australia temporarily visiting NZ are entitled to all urgent or immediately needed medical treatment, as specified in the Reciprocal Health Agreements between NZ and the other country.

Common Conditions / Procedures/Treatments

Schizophrenia

Schizophrenia is a serious mental disorder that affects about 1% of the general population. It is a complex illness characterised by ‘psychosis’, a word used to describe disorder of thoughts (e.g. delusions - false beliefs held in spite of evidence that they are not real), perceptions (e.g. hallucinations - seeing, hearing or feeling things which are not there), disorganised speech and grossly disorganised behaviour, which are not experienced by others and which are not seen as abnormal by the sufferer. These four symptoms are often referred to as the ‘Positive Symptoms’ of schizophrenia because they are the result of the disease process. The fifth group of symptoms: withdrawal, decreased ability to feel pleasure, lack of energy, and flat affect, are referred to as ‘Negative Symptoms’ because they represent a loss of normal functions. Schizophrenia affects different people in different ways. Some people may experience only a few short episodes and then fully recover. For others it lasts throughout their lives and needs to be treated like any other physical illness such as asthma or diabetes. It is important that schizophrenia is treated as soon as it is diagnosed by a psychiatrist to prevent long-term disability and loss of function. Treatment Schizophrenia may be treated using a number of different approaches: Use of antipsychotic medication Psychosocial education programs e.g. education, support, counselling and assistance to return to job/studies/performing daily tasks Ongoing support e.g. housing, monitoring of treatment, support groups.

Schizophrenia is a serious mental disorder that affects about 1% of the general population. It is a complex illness characterised by ‘psychosis’, a word used to describe disorder of thoughts (e.g. delusions - false beliefs held in spite of evidence that they are not real), perceptions (e.g. hallucinations - seeing, hearing or feeling things which are not there), disorganised speech and grossly disorganised behaviour, which are not experienced by others and which are not seen as abnormal by the sufferer. These four symptoms are often referred to as the ‘Positive Symptoms’ of schizophrenia because they are the result of the disease process.
 
The fifth group of symptoms: withdrawal, decreased ability to feel pleasure, lack of energy, and flat affect, are referred to as ‘Negative Symptoms’ because they represent a loss of normal functions.
 
Schizophrenia affects different people in different ways. Some people may experience only a few short episodes and then fully recover.  For others it lasts throughout their lives and needs to be treated like any other physical illness such as asthma or diabetes.
 
It is important that schizophrenia is treated as soon as it is diagnosed by a psychiatrist to prevent long-term disability and loss of function.
 
Treatment
Schizophrenia may be treated using a number of different approaches:
  • Use of antipsychotic medication
  • Psychosocial education programs e.g. education, support, counselling and assistance to return to job/studies/performing daily tasks
  • Ongoing support e.g. housing, monitoring of treatment, support groups.
Bipolar Disorder/Manic Depression

This is a mood disorder in which both depressive (persistent low mood) and manic (elevated or high mood) episodes are experienced. It is usually a recurring (i.e. keeps coming back) disorder that can cause a lot of havoc in all aspects of a person’s life. People with this disorder will experience periods of extreme mood changes but also periods of stable mood during which they may be able to return to everyday routines. These changes of mood can be very extreme and occur for no apparent reason. Different people will experience this disorder in different ways; some may have few episodes, others many, and symptoms may vary from mild to severe. When severely depressed or elevated, a person can become ‘psychotic’ i.e. lose touch with reality. Treatment Usually by medication (antidepressants if depressed and mood stabilisers if depressed and manic) A combination of counselling and psychotherapy (‘talking therapy’) may hasten recovery Hospitalisation may be required for those who are very unwell and are posing a risk to themselves or to others.

This is a mood disorder in which both depressive (persistent low mood) and manic (elevated or high mood) episodes are experienced. It is usually a recurring (i.e. keeps coming back) disorder that can cause a lot of havoc in all aspects of a person’s life. People with this disorder will experience periods of extreme mood changes but also periods of stable mood during which they may be able to return to everyday routines.
 
These changes of mood can be very extreme and occur for no apparent reason. Different people will experience this disorder in different ways; some may have few episodes, others many, and symptoms may vary from mild to severe. When severely depressed or elevated, a person can become ‘psychotic’ i.e. lose touch with reality.
 
Treatment
  • Usually by medication (antidepressants if depressed and mood stabilisers if depressed and manic)
  • A combination of counselling and psychotherapy (‘talking therapy’) may hasten recovery
  • Hospitalisation may be required for those who are very unwell and are posing a risk to themselves or to others.
Depression

Depression is a mood disorder. Emotional states like sadness, ‘feeling blue’ or tearfulness are part of normal human experience. Clinical depression is called Major Depression and is characterised by the presence for at least two weeks of symptoms such as depressed mood, diminished interest and pleasure in most activities, change in appetite and weight (these can be increased or decreased) sleep disturbance, fatigue, bodily symptoms (headache, backache etc) poor concentration, feelings of anxiousness, worthlessness, hopelessness, guilt, and suicidal ideation. Depression is a common disorder and about 10-20 % of the population in New Zealand will suffer from depression during their lifetime. Treatment Once depression has been diagnosed by your GP/Psychiatrist, it can be effectively treated by: Antidepressant medication Psychological interventions e.g. counselling (various types) and psychotherapy (talking therapy which is of various types).

Depression is a mood disorder. Emotional states like sadness, ‘feeling blue’ or tearfulness are part of normal human experience. Clinical depression is called Major Depression and is characterised by the presence for at least two weeks of symptoms such as depressed mood, diminished interest and pleasure in most activities, change in appetite and weight (these can be increased or decreased) sleep disturbance, fatigue, bodily symptoms (headache, backache etc) poor concentration, feelings of anxiousness, worthlessness, hopelessness, guilt, and suicidal ideation.
 
Depression is a common disorder and about 10-20 % of the population in New Zealand will suffer from depression during their lifetime. 
 
Treatment
Once depression has been diagnosed by your GP/Psychiatrist, it can be effectively treated by:
  • Antidepressant medication
  • Psychological interventions e.g. counselling (various types) and psychotherapy (talking therapy which is of various types).
 
Anxiety Disorders

We all feel some anxiety at some time or other. Anxiety may serve as an alerting signal, warning us of external /internal threats and consequently acting as a prompt to take appropriate action. When anxiety is very severe and present even when there is no threat of any kind, then it interferes with our functioning and can become an illness. In this circumstance, anxiety becomes a disorder characterised by an unpleasant emotion with feelings of fear, threat and impending danger and can be associated with numerous bodily symptoms like breathlessness, trembling, tightness in throat, dry mouth, racing heart and nausea/vomiting. There are varieties of anxiety disorders like panic attacks, phobias (unhealthy fear of something), agoraphobia (fear of open spaces), social anxiety, post-traumatic disorder and obsessive compulsive disorder. Anxiety can often be associated with a depressive episode. Anxiety disorders are very common and if unrecognised and untreated, can cause severe disability. Treatment Self help: learning techniques like relaxation, distraction and education Cognitive Behavioural Therapy (CBT) Medication.

We all feel some anxiety at some time or other. Anxiety may serve as an alerting signal, warning us of external /internal threats and consequently acting as a prompt to take appropriate action.
 
When anxiety is very severe and present even when there is no threat of any kind, then it interferes with our functioning and can become an illness. In this circumstance, anxiety becomes a disorder characterised by an unpleasant emotion with feelings of fear, threat and impending danger and can be associated with numerous bodily symptoms like breathlessness, trembling, tightness in throat, dry mouth, racing heart and nausea/vomiting.
 
There are varieties of anxiety disorders like panic attacks, phobias (unhealthy fear of something), agoraphobia (fear of open spaces), social anxiety, post-traumatic disorder and obsessive compulsive disorder. Anxiety can often be associated with a depressive episode.
 
Anxiety disorders are very common and if unrecognised and untreated, can cause severe disability.
 
Treatment
  • Self help: learning techniques like relaxation, distraction and education
  • Cognitive Behavioural Therapy (CBT)
  • Medication.
Medicines Info: Clozapine (Clozaril)

Click on the link below for consumer information on Clozapine (Clozaril), a medicine sometimes prescribed for treating symptoms of schizophrenia. http://www.medsafe.govt.nz/Consumers/cmi/c/Clozaril.pdf

Click on the link below for consumer information on Clozapine (Clozaril), a medicine sometimes prescribed for treating symptoms of schizophrenia.   

http://www.medsafe.govt.nz/Consumers/cmi/c/Clozaril.pdf

Recovery

Recovery is the guiding principle of care provided at Te Whetu Tawera (TWT). Recovery means living well in the presence – or absence – of mental illness and the many losses that can come in the wake of mental illness. Recovery is supported at TWT by: working with our service users to stay in touch with their community, minimising coercion, promoting choices, and most importantly by expecting recovery to happen. We offer a range of programmes and activities that promote recovery through exercise, spiritual wellbeing, art, music, therapeutic relaxation, accurate information about medications and developing specific skills to help one live well in the presence of a mental illness. These skills include Distress Tolerance, Cognitive-Behavioural Therapy, managing auditory hallucinations (hearing voices). Below is a sample calendar of activities to give you an idea about how a day at TWT is structured: Sample Recovery Programme Monday Tuesday Wednesday Thursday Friday Karakia Community Meeting Te Roopu Puawai Domain Walk Art Therapy Domain Walk Swimming Hearing Voices Meet the Pharmacist CBT Group CBT Group Foot Spas Yoga Afternoon Prayers Swimming Drumming (monthly) Physio Gym Distress Tolerance Skills Relaxation Training Movie

Recovery is the guiding principle of care provided at Te Whetu Tawera (TWT).  Recovery means living well in the presence – or absence – of mental illness and the many losses that can come in the wake of mental illness.  Recovery is supported at TWT by: working with our service users to stay in touch with their community, minimising coercion, promoting choices, and most importantly by expecting recovery to happen.
 
We offer a range of programmes and activities that promote recovery through exercise, spiritual wellbeing, art, music, therapeutic relaxation, accurate information about medications and developing specific skills to help one live well in the presence of a mental illness. These skills include Distress Tolerance, Cognitive-Behavioural Therapy, managing auditory hallucinations (hearing voices).  Below is a sample calendar of activities to give you an idea about how a day at TWT is structured:
 
 

Sample Recovery Programme

 

 Monday Tuesday Wednesday Thursday Friday
KarakiaCommunity MeetingTe Roopu PuawaiDomain WalkArt Therapy
Domain WalkSwimmingHearing VoicesMeet the PharmacistCBT Group
CBT GroupFoot SpasYogaAfternoon PrayersSwimming
Drumming (monthly)Physio GymDistress Tolerance SkillsRelaxation TrainingMovie

Programmes

Te Whetu Tawera

Te Whetu Tawera is Te Toka Tumai Auckland’s Acute Mental Health Unit for Adults. It has 58 beds, which includes 12 Intensive Care Unit beds.

Programme Areas

Crisis / acute, Mental health

Programme Type

Acute services

Regions

Central Auckland

Age Groups

Adult / Pakeke

Referral Types

DHB clinical services

Referral Process

Referrals must be made by other mental health services.

Description

Te Whetu Tawera is Te Toka Tumai Auckland’s Acute Mental Health Unit for Adults. It has 58 beds, which includes 12 Intensive Care Unit beds.

Document Downloads

Visiting Hours

10am - 7pm Monday - Friday - during COVID by appointment only - phone 09 307 4945

12noon - 8pm Saturday, Sunday & Public Holidays - during COVID by appointment only - phone 09 307 4945

Visiting outside these hours is by arrangement with the Charge Nurse. Visitors to the Intensive Care Unit are asked to arrange a specific visiting time with the Charge Nurse or Duty Manager.

In order to help keep service users safe, visitors may be asked to discuss any items they want to leave with services with the nurse before bringing them into the ward.

Te Whetu Tawera is a smoke-free environment. Please do not bring cigarettes or other tobacco products into the hospital. 

Refreshments

The only refreshments available at Te Whetu Tawera, apart from patient meals, are from vending machines in the lobby. Click here for refreshment information for the main hospital building.

Public Transport

Click here for information on public transport.

Get directions

Parking

Click here for Carpark information.

Parking is also available across the road from the Unit in the Auckland Domain. Parking in the Domain is time-limited and is charged at current Auckland City Council rates.

Security

The safety of service users is a critical concern.  The introduction of alcohol is forbidden and the use of illegal drugs will be dealt with as a police matter.

Contact Details

Auckland City Hospital

Central Auckland

To contact the Community Acute Service (Crisis Teams): 0800 800 717 - this is a 24-hour phone line

To contact Te Whetu Tawera switchboard - direct dial 09 307 4945

Building 35
Auckland City Hospital
Park Road
Grafton

Information about this location

View on Google Maps

Get directions

Street Address

Building 35
Auckland City Hospital
Park Road
Grafton

Postal Address

Te Whetu Tawera
Building 35
Park Road, Grafton
Private Bag 92 024
Auckland, New Zealand

This page was last updated at 11:30AM on July 20, 2023. This information is reviewed and edited by Adult Acute Mental Health Unit -Te Whetu Tawera | Auckland | Te Toka Tumai | Te Whatu Ora.