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Bay of Plenty DHB Infant, Child & Adolescent Mental Health

Public Service, Mental Health, Mental Health & Addictions



If your child or teenager is suffering from mental health issues, the Infant, Child & Adolescent Mental Health Service (ICAMHS) may be able to support.


Infant, Child & Adolescent Mental Health Service

Programme Areas

Crisis / acute, Mental health

Programme Type

Intake / assessment, Community based support - mental health, Non-acute specialist mental health community services, Eating disorders


Bay of Plenty

Age Groups

Child / tamariki, Youth / rangatahi

Referral Types

Self referral, GP, DHB clinical services

Referral Process

Your child or teenager may be referred to ICAMHS by a health professional such as your GP or another hospital service. GP or clinical referrals, please use the referral form below.

If you would like to access this service directly, please call (07) 579 8380 (Tauranga) or (07) 306 0470 (Voyagers Whakatāne). You will speak to a member of our team who will check that this is the right service for your needs.


ICAMHS has a team of psychiatrists, psychologists, mental health nurses, occupational therapists and social workers who will all help you and your child/teenager through their treatment.

What to expect

The ICAMHS/Voyagers team will see you and your child/teenager in one of our clinics. In Tauranga, children are seen at the Tauranga Hospital clinic and teenagers are seen at our community clinic at 290 Cameron Road. In Whakatāne, children and teenagers are both seen at our community clinic at 160 Commerce Road. 

Our service provides:

  • specialist assessment
  • recovery-orientated treatment, intervention and advice
  • support for eating disorders
  • the Voyagers team in Whakatāne can also provide support for alcohol/drug misuse.
    - If you are based in Tauranga and your child or teenager needs support for alcohol and/or drug misuse, contact SORTED on 0800 486 947. 

During working hours, our team will provide crisis assessment, intervention and support for children and teenagers experiencing extreme mental health distress. Outside working hours, crisis support is provided for children and teenagers by the Acute Care Team.


Government funding of health and disability services means that eligible people may receive free inpatient and outpatient public hospital services, subsidies on prescription items and a range of support services for people with disabilities in the community.

Check to see if you are eligible for publicly funded health and disability services here.


Mon – Fri8:00 AM – 4:30 PM

For crisis assistance outside of these hours, please contact the Acute Care Team - Mental Health and Addiction Crisis Service on 0800 800 508 (Tauranga) or 0800 774 545 (Whakatāne).

Public Holidays: Closed Auckland Anniversary (31 Jan), Waitangi Day (Observed 7/2/22) (7 Feb), Good Friday (15 Apr), Easter Sunday (17 Apr), Easter Monday (18 Apr), ANZAC Day (25 Apr), Queen's Birthday (6 Jun), Labour Day (24 Oct).

Contact Details

This page was last updated at 11:39AM on March 22, 2021. This information is reviewed and edited by Bay of Plenty DHB Infant, Child & Adolescent Mental Health.