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Lakes DHB Infant, Child and Adolescent Mental Health Service (iCAMHS)

Public Service, Mental Health, Mental Health & Addictions


Taupō Hospital

8:30 AM to 5:00 PM.


We have two iCAMHS teams – one based at the Childrens Health Hub, supporting the Rotorua community, and one based at Taupō Hospital, supporting the Southern Lakes community (Taupō, Tūrangi and Mangakino).



Programme Areas

Mental health

Programme Type

Non-acute specialist mental health community services, Eating disorders



Age Groups

Child / tamariki, Youth / rangatahi

Referral Types

Self referral, GP, DHB clinical services

Referral Process

Referrals can be made by GPs, doctors, schools, public health nurses, other agencies and other health related specialties.

A referral needs to be made in writing (you may choose to use the referral form below).

Who do we see?

We usually see people aged 0 - 19, (however where there are concerns for those individuals outside the usual age range we can be consulted to determine appropriate service).

We see people who might be worried they have depression, anxiety, eating disorders, psychosis, alcohol and drug abuse, autism spectrum disorder (ASD), attention/hyperactivity deficit disorder (ADHD). If you would like to discuss a self referral please contact us.


What do we do?

We provide and offer:

  • specialist assessment and diagnosis for a range of mental health and addiction conditions (moderate to severe emotional and behavioural disorders)
  • consultation and liaison services to primary care providers and other agencies that deal with infants/pepi, children/tamariki and youth/rangatahi
  • several kinds of psychological therapy, support and liaison to other community based providers who offer additional therapy.

Where can we see you?

We have two community teams that cover the Lakes region and operate from two sites:

  • iCAMHS Rotorua (Rotorua and surrounding areas)
    See map here
  • iCAMHS Southern Lakes (Taupō, Tūrangi and Mangakino)
    See map here

We can see you

  • onsite
  • in your home
  • in your school
  • in hospital
  • in a residential setting or youth friendly place in the community

What happens when we see you?

When a referral is received we will:

  • call you to arrange a "Choice Appointment" with a clinician. Choice appointments help work out what is going on and where to next.  We strongly encourage you to bring a family/whānau member to this appointment
  • discuss any concerns you and your family/whānau have
  • hopefully at the end of this time have a shared understanding of these things so you can make a choice about what comes next.

What happens after the choice appointment?

  • another agency might be identified as a 'better fit' to help you solve any issues
  • you might decide to try a few strategies and not come back to iCAMHS
  • we agree that a particular therapy might help and you are referred to the right clinician for this work at iCAMHS or another agency
  • if you decide you don't need iCAMHS right now, you can come back another time if you need support again


The iCAMHS team is made up of specialist health workers professionally trained to work with children and teenagers.  These people are Nurses, Child Psychotherapists, Clinical Psychologists, Social Workers, Co-existing problems clinicians and Child and Adolescent Psychiatrists.


New Zealand citizens or those who have obtained permanent residence are entitled to publicly funded health care.

Non-residents may be required to pay for their health care.

Click here to read more about eligibility for funded care at Lakes DHB.


Taupō Hospital

8:30 AM to 5:00 PM.

Mon – Fri8:30 AM – 5:00 PM

For urgent out of hours assistance, please call the Acute Response Team on 0800 166 167.

Public Holidays: Closed Auckland Anniversary (31 Jan), Waitangi Day (Observed 7/2/22) (7 Feb), Good Friday (15 Apr), Easter Sunday (17 Apr), Easter Monday (18 Apr), ANZAC Day (25 Apr), Queen's Birthday (6 Jun), Labour Day (24 Oct).

Public Transport

For more information on public transport options, click on the location links below:


For more information on parking, click on the location links below:

Contact Details

Taupō Hospital
38 Kotare Street

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Street Address

Taupō Hospital
38 Kotare Street

Postal Address

Taupō Hospital
PO Box 841

This page was last updated at 3:22PM on February 11, 2021. This information is reviewed and edited by Lakes DHB Infant, Child and Adolescent Mental Health Service (iCAMHS).