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Primary Mental Health Intervention Service (PRIMHIS) | Lakes | Te Whatu Ora
Public Service, Mental Health, Mental Health & Addictions
Today
8:00 AM to 4:30 PM.
Description
Formerly Lakes DHB Primary Mental Health Intervention Service (PRIMHIS)
PRIMHIS is a counselling service for people with mild to moderate mental health and/or addiction issues who need some professional support.
Staff
We are a primary service consisting of nurses, occupational therapists, clinical psychologists and psychiatrist (doctor).
Fees and Charges Categorisation
Free, Fees apply
Fees and Charges Description
New Zealand citizens or those who have obtained permanent residence are entitled to publicly funded health care.
Non-residents may be required to pay for their health care.
Click here to read more about eligibility for funded care at Lakes DHB.
Hours
8:00 AM to 4:30 PM.
| Mon – Fri | 8:00 AM – 4:30 PM |
|---|
For urgent out of hours assistance, please call the Acute Response Team on 0800 166 167.
Public Holidays: Closed ANZAC Day (25 Apr), King's Birthday (3 Jun), Matariki (28 Jun), Labour Day (28 Oct), Auckland Anniversary (27 Jan), Waitangi Day (6 Feb), Good Friday (18 Apr), Easter Sunday (20 Apr), Easter Monday (21 Apr).
Languages Spoken
English
Programmes
What do we do? We use psychological brief interventions often called "Talking Therapies" to help you manage and cope with whatever may be a problem for you. These are specific therapies that can help you problem solve and look at different ways of thinking, feeling and behaving. Where can we see you? at your GP's clinic/surgery onsite at Rotorua Hospital What happens when we see you? We will make contact to arrange an appointment. If you are unable to attend your appointment it is essential that we know. Our service is free and we can see you for up to six sessions. The first session is getting to know you, identify your main concerns and what you would like to get out of meeting with us - your goals. We may also provide education about maintaining and restoring your wellbeing. Everything we talk about is confidential though at times we may (with your consent) liaise with your GP or our team. If there are any safety concerns for you or others we would need to discuss with others. Your notes are kept in the GP file. Sometimes we may ask you to complete homework or exercises to build on your coping strategies. Did you know? 1 in 5 New Zealand people suffer from depression at some stage in their lives, anxiety is very close behind. 5% of people are predicted to meet the criteria for a mental health disorder sometime in their life (Te Ra Hinengaro) Talking Therapies can assist in your recovery 'THERE IS NO HEALTH WITHOUT MENTAL HEALTH'
What do we do? We use psychological brief interventions often called "Talking Therapies" to help you manage and cope with whatever may be a problem for you. These are specific therapies that can help you problem solve and look at different ways of thinking, feeling and behaving. Where can we see you? at your GP's clinic/surgery onsite at Rotorua Hospital What happens when we see you? We will make contact to arrange an appointment. If you are unable to attend your appointment it is essential that we know. Our service is free and we can see you for up to six sessions. The first session is getting to know you, identify your main concerns and what you would like to get out of meeting with us - your goals. We may also provide education about maintaining and restoring your wellbeing. Everything we talk about is confidential though at times we may (with your consent) liaise with your GP or our team. If there are any safety concerns for you or others we would need to discuss with others. Your notes are kept in the GP file. Sometimes we may ask you to complete homework or exercises to build on your coping strategies. Did you know? 1 in 5 New Zealand people suffer from depression at some stage in their lives, anxiety is very close behind. 5% of people are predicted to meet the criteria for a mental health disorder sometime in their life (Te Ra Hinengaro) Talking Therapies can assist in your recovery 'THERE IS NO HEALTH WITHOUT MENTAL HEALTH'
- Programme Areas
Mental health
- Programme Type
Non-acute specialist mental health community services
- Regions
Lakes
- Age Groups
Adult / Pakeke, Older adult / Kaumātua
- Referral Types
Self referral, GP, DHB clinical services, Corrections
Referral Process
Referrals can be made through the Lakes DHB - Triage Service.
Who do we see?
- People aged 19+
- 19 years and under would be referred to iCAMHS or REAL services
Description
What do we do?
We use psychological brief interventions often called "Talking Therapies" to help you manage and cope with whatever may be a problem for you. These are specific therapies that can help you problem solve and look at different ways of thinking, feeling and behaving.
Where can we see you?
- at your GP's clinic/surgery
- onsite at Rotorua Hospital
What happens when we see you?
We will make contact to arrange an appointment. If you are unable to attend your appointment it is essential that we know.
Our service is free and we can see you for up to six sessions.
The first session is getting to know you, identify your main concerns and what you would like to get out of meeting with us - your goals.
We may also provide education about maintaining and restoring your wellbeing.
Everything we talk about is confidential though at times we may (with your consent) liaise with your GP or our team.
If there are any safety concerns for you or others we would need to discuss with others.
Your notes are kept in the GP file.
Sometimes we may ask you to complete homework or exercises to build on your coping strategies.
Did you know?
- 1 in 5 New Zealand people suffer from depression at some stage in their lives, anxiety is very close behind.
- 5% of people are predicted to meet the criteria for a mental health disorder sometime in their life (Te Ra Hinengaro)
- Talking Therapies can assist in your recovery
'THERE IS NO HEALTH WITHOUT MENTAL HEALTH'
Additional Details
Face to face / Kanohi ki te Kanohi
Public Transport
For more information on public transport options, click here.
Parking
For more information on parking at Rotorua Hospital, click here.
Website
Contact Details
Rotorua Hospital
Lakes
8:00 AM to 4:30 PM.
-
Phone
(07) 349 7971
Website
Corner Arawa Street and Pukeroa Road
Rotorua
New Zealand
Street Address
Corner Arawa Street and Pukeroa Road
Rotorua
New Zealand
Postal Address
Rotorua Hospital
Private Bag 3023
Rotorua Mail Centre
Rotorua 3046
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This page was last updated at 2:27PM on March 27, 2024. This information is reviewed and edited by Primary Mental Health Intervention Service (PRIMHIS) | Lakes | Te Whatu Ora.