Mental Health Emergency Services | Southern | Te Whatu Ora

Southland Hospital, Invercargill

Contact Details

Phone 0800 46 78 46
Fax (03) 214 7231

Street Address

Gate 2
Southland Hospital Grounds
Elles Road
Strathern
Invercargill 9812

Postal Address

PO Box 828
Invercargill 9840

Dunedin Hospital

Contact Details

Phone 0800 46 78 46

Psychiatric Consultation Liaison: 03 474 0999 Ext. 7371 or 24-Hour Freephone 0800 44 33 66

Street Address

Ground Floor, Psychiatric Services Building
Dunedin Hospital
201 Great King Street
Dunedin 9016

Postal Address

Private Bag 1921
Dunedin 9054

Description

Formerly Southern DHB Mental Health Emergency Services

The Southern DHB Mental Health Emergency Services are delivered by the Southland Mental Health Emergency Team (SMHET) based at Southland Hospital and the Emergency Psychiatric Service based at Dunedin Hospital. Dunedin Hospital also provide a Psychiatric Consultation Liaison Service.

Fees and Charges Categorisation

Free, Fees apply

Fees and Charges Description

There are no fees for services to public patients if you are lawfully in New Zealand and meet one of the eligibility criteria set by the Ministry of Health. If you do not meet the criteria, you will be required to pay for the full cost of any medical treatment you recieve during your stay.

To check whether you meet the specified eligibility criteria, visit the Ministry of Health website www.moh.govt.nz/eligibility

Hours

12:00 AM to 12:00 AM.

Mon – Sun midnight – midnight

This is a 24/7 service.

Outside of the below office hours, cover is provided by a limited number of staff

 Southland Hospital, Invercargill  Monday - Friday 8.30am - 4.30pm
 Dunedin Hospital  Monday - Friday 8.30am - 5.00pm

Public Holidays: Open on all public holidays.

Languages Spoken

English

Programmes

Southland Mental Health Emergency Team (SMHET)

The Southland Mental Health Emergency Team (SMHET) provides a 24 hour/7 day week service for people who need crisis mental health (emergency) treatment, assistance and information about The Mental Health (Compulsory Assessment and Treatment) Act.

Programme Areas

Crisis / acute, Mental health

Programme Type

DHB Mental Health Crisis, Intake / assessment

Regions

Central Lakes, Southland

Age Groups

Child / Tamariki, Youth / Rangatahi, Adult / Pakeke, Older adult / Kaumātua

Referral Types

Self referral, GP, DHB clinical services, Corrections

Referral Process

Call 0800 46 78 46.

It is preferred that referrers contact the team by telephone as this is a mobile team and staff may not always be on-site to attend to walk-in referrals. Telephone referrals may be made to the service through the following channels:

  • General Practitioners - including after hours service
  • Community agencies - e.g. Police, St John, Supporting Families, PACT and also Southern DHB
  • Self presentation, friends family/whānau, concerned members of the public

If the referral is considered urgent, i.e. life threatening, immediate phone contact for consultation is vital.

Description

The Southland Mental Health Emergency Team (SMHET) provides a 24 hour/7 day week service for people who need crisis mental health (emergency) treatment, assistance and information about The Mental Health (Compulsory Assessment and Treatment) Act.

Note: PDF downloads require the free Adobe Reader application to view.

Emergency Psychiatric Service

The Emergency Psychiatric Service is a mobile 24-hour, 7-day a week service providing emergency services to people with acute mental health needs.

Programme Areas

Crisis / acute, Mental health

Programme Type

DHB Mental Health Crisis, Intake / assessment

Regions

Waitaki, Central Lakes, Dunedin - South Otago

Age Groups

Child / Tamariki, Youth / Rangatahi, Adult / Pakeke, Older adult / Kaumātua

Referral Types

Self referral, GP, DHB clinical services, Corrections

Referral Process

Call 0800 46 78 46.

It is preferred that referrers contact the team by telephone as this is a mobile team and staff may not always be on-site to attend to walk-in referrals. Telephone referrals may be made to the service through the following channels:

  • General Practitioners - including after hours service
  • Community agencies - e.g. Police, St John, Supporting Families, PACT and also Southern DHB
  • Self presentation, friends family/whānau, concerned members of the public

If the referral is considered urgent, i.e. life threatening, immediate phone contact for consultation is vital.

Description

The Emergency Psychiatric Service is a mobile 24-hour, 7-day a week service providing emergency services to people with acute mental health needs. 

Note: PDF downloads require the free Adobe Reader application to view.

Psychiatric Consultation Liaison

The Psychiatric Consultation Liaison Service is dedicated to assist Dunedin Hospital non-psychiatric staff in the management of general hospital patients (medical, surgical or obstetric) who also have concurrent psychiatric, behavioural or interpersonal problems.

Programme Areas

Crisis / acute, Mental health

Programme Type

Intake / assessment

Regions

Dunedin - South Otago

Age Groups

Child / Tamariki, Youth / Rangatahi, Adult / Pakeke, Older adult / Kaumātua

Referral Types

DHB clinical services

Referral Process

Referrals for the Psychiatric Consultation Liaison Service comes from within the general hospital inpatient wards.

Description

The Psychiatric Consultation Liaison Service is dedicated to assist Dunedin Hospital non-psychiatric staff in the management of general hospital patients (medical, surgical or obstetric) who also have concurrent psychiatric, behavioural or interpersonal problems.

Additional Details

Face to face / Kanohi ki te Kanohi, Child / Tamariki friendly


https://healthpoint.co.nz/public/mental-health-specialty/mental-health-emergency-services-southern/