Waitematā DHB Needs Assessment & Service Co-ordination (NASC)
Public Service, Older People's Health, Community, Community Health
About the Service
NASC helps older adults and their caregivers access support services in the community. We enable older adults to stay at home as safely and independently as possible as their needs change or following an admission to hospital.
NASC assists younger adults who require support services following illness or hospitalisation, have a chronic health condition or as part of a palliative care package.
We work with patients and their families/ whānau to assess and plan their support needs. NASC then coordinates support services for as long as they are applicable.
Some of the support services that may be available are:
- Assistance with personal cares such as showering, dressing, meal preparation, Meals on Wheels, medication, transfers and mobility
- Assistance with household management
- Aged Related Residential Care
- Respite services including respite at home, day stay, residential respite
- Carer support.
NASC can also advise on services which are income or asset tested and have an entry criteria.
How do I access this service?
Make an appointment
- Self, family, caregivers, health professionals, GPs, hospital staff and specialists.
Support services are available through NASC if you are:
- Over 65 years of age and have a disability or health related need
- 16 to 64 years of age and have support needs resulting from an acute illness or you require palliative care
- 16 to 64 years of age and have support needs due to a chronic health condition.
Please contact the NASC Triage Team for all NASC requests, information and advice:
Phone: (09) 442 7171 (8.00am - 4.30pm; Monday to Friday)
Email: OlderAdultsHomeHealth@Waitematadhb.govt.nz (for referrals)
- No charge to New Zealand citizens and residents, providing you meet the set criteria. The Needs Assessor will discuss this at your assessment. Proof of residency may be required.
- Non New Zealand residents do not qualify and are not entitled to access this service.
- Cleaning (personal care)
- Needs assessment
Older adult / Kaumātua
- NASC Service Brochure (Mar21) (PDF, 186.3 KB)
North Auckland, West Auckland
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This page was last updated at 12:19PM on May 7, 2021. This information is reviewed and edited by Waitematā DHB Needs Assessment & Service Co-ordination (NASC).