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Starship Paediatric Family Information Service

Public Service, Other, Paediatrics


The Family Information Service is a free service that provides families/whānau/caregivers with up-to-date, easy-to-read consumer health information on children's medical conditions and disabilities, including support group contact details.

Ask your healthcare team if you would like information on:

  • medical conditions and treatments
  • disabilities, genetic conditions
  • hospitalisation
  • support groups
  • coping with death and illness
  • parenting issues relating to children with health problems or disabilities
  • mental health issues

There is a small library of books and videos/dvds that can be borrowed by families while their child is in hospital.

Referral Expectations

No referral is needed to access this service. You may also ask your health professional to request information on your behalf.


Open Monday to Friday 10:00 AM – 2:00 PM


  • Disclaimer

    Information provided by the Family Information Service is not intended to replace qualified medical or professional advice.… More

Contact Details

2 Park Road
Auckland 1023

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Street Address

2 Park Road
Auckland 1023

Postal Address

Starship Child Health
Private Bag 92 024
Auckland Mail Centre
Auckland 1142
New Zealand

This page was last updated at 3:32PM on January 22, 2020. This information is reviewed and edited by Starship Paediatric Family Information Service.