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Waitematā DHB Primary Care

Public Service, Other

Urgent Care Clinic Services Across Auckland and Waitemata DHBs

The Urgent Care Clinic network provides after-hours access for everybody but it is much more affordable for people on a Community Services Card, High User Health Cards, those under 14 years old, those 65 years old and over and those living in low income areas.

A map showing the locations of Urgent Care Clinics within the Auckland and Waitematā DHB catchments is attached.

The after-hours network provides

  • A network of 18 Urgent Care Clinics providing care after hours across Auckland in a consistent manner 365 days per year.
  • Four Urgent Care Clinics provide overnight care 365 days in north, central, east and west Auckland.
  • A model that supports the patient’s own GP as their medical home.
  • Coordinated communications across the network to raise people’s awareness of what is available, where and when.
  • Telephone advice, where available through GP elected service providers, giving specific health advice and/or information on the most appropriate place to go after hours.
  • Ability for other Urgent Care Clinics to join the network if they meet operational and other service criteria.
  • Eligibility criteria for high needs groups to access low cost/subsidised care now being defined as Community Service Card holders/High User Health Card holders, those under 14 years, those aged 65 years and over and those living in low income areas.

The network is geographically diverse with a consistent pricing structure that is capped at $39 for eligible populations, including over-65s, Community Service Card holders and High User Health Card holders.

For more information, please contact:

This page was last updated at 1:07PM on May 17, 2021.