The Outreach Nurse Specialists provide care and support for unwell children and families/whānau in the community, enabling children to stay at home instead of in hospital. 

The service consists of a team of experienced children's nurses who are available 5 days a week, 8.30am - 4.30pm.

Rotorua  – (07) 348 1199 Ext 8952 or 8917

Taupō – (07) 348 1199 Ext 5806

How the Outreach Service Works

• An Outreach Nurse will visit you and your child following a referral from a Paediatrician
• Parents/Whānau are the best people to care, help or teach their child and the nurses will be there to support them to do this
• The nurses may offer new innovative ideas that may be helpful to the child and family / whānau
• The nurses work with families and welcome and encourage your observations and questions

The Role of the Children's Outreach Nurse

• Talk about the child’s healthcare needs regarding your child’s care once you leave hospital
• Discuss discharge from hospital with you
• Provide a supportive and caring service once the child is discharged from hospital
• Visit the child and family/whānau at home
• Provide advice and support with issues and problems that may arise with the child’s health
• Help plan a care programme that suits the family and child
• Ensure parents are aware of allowances and support services that may be available to them
• Provide a link to other healthcare or community services