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Waitemata Pain Services | Waitematā
Public Service, Pain Management
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Description
Chronic pain is usually defined as pain which has persisted beyond normal healing time. It affects more than 20% of the population. Most of these patients are managed in the community by their General Practitioners and in most cases primary care offers the potential to address all aspects of chronic pain.
The Waitematā Pain Service is a multidisciplinary team dedicated to assisting Waitematā patients manage their pain better.
Pain management is about improving quality of life. It often involves learning different ways of thinking and acting so that pain interferes less with life. A self-management approach usually requires an individual and their whānau to play an active role in their pain management. This approach emphasises an improvement in both quality of life and overall function, rather than a cure. We work in close conjunction with your General Practitioners and other hospital specialists. We are realistic in planning sensible and achievable goals. We do not 'take over' patient management but act to support your GP.
For most of our patients pain has been present for a long time - the average duration of pain before referral is 7 years. Improving people's quality of life after such a long period of time also takes time and is not an overnight process. Individuals who seek a quick fix, or are searching for specific physical interventions, will tend to be less successful than those who are prepared to look at all modes of management (including psychology and activity programmes) and to work towards realistic goals which may take months and years rather than days and weeks to achieve. We believe working towards a realistic and sustainable improvement in quality of life is worth doing and has the potential to transform people's lives.
Staff
- Consultants (see below under "Consultants")
- Mark Cranswick - Senior Physiotherapist
- Prerit Botadra - Senior Physiotherapist
- Dieter Dvorak - Clinical Health Psychologist
- Kim Edmeades - Clinical Nurse Specialist
- Dr Debbie Bean- Senior Research Officer
- Dr Natalie Tuck - Senior Research Officer
- Dr David Rice - Senior Research Officer
- Jill Collier- Senior Research Officer
- Monika Skarin - Research Assistant
Consultants
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Dr Michal Kluger
Anaesthesiologist & Pain Physician
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Dr James Olson
Anaesthetist and Pain Physician
Referral Expectations
When your doctor refers you to the Pain Clinic you will be sent a detailed pain questionnaire. It is essential you complete all parts of the form as it helps with your pain management plan and allows us to assess how your pain is affecting all aspects of your life.
If you cannot complete the form ask your practice nurse or family to assist you. This information is reviewed and if it is felt that more information is required you or the referrer will be contacted.
You will then be invited to attend an "Introduction to the Pain Service" presentation via webinar, where members of the Pain Services will discuss how pain management is approached and discuss the various interventions. This includes activity, response to ongoing pain, sleep and medication education. If you feel that this is something you want to pursue we then ask you to contact the Pain Services and indicate that you are keen to engage with the service.
In some cases we may invite you to a consultant appointment rather than attend the presentation.
You will then be offered appointments to meet with various members of the team. We will ask you to complete a second pain questionnaire and again it's important to have this for the initial individual appointment.
The consultation may result in any of the following outcomes:
- Medical review at North Shore Hospital combined with nurse, physiotherapist or psychologist
- Physiotherapy (level of activity review) - at North Shore Hospital where a detailed history and evaluation takes place and a programme is created and planned. Follow up is phone or email based until you achieve the agreed plan. You may be reviewed at North Shore Hospital if necessary.
- Psychology intervention - learning to respond to pain in a more flexible manner. This may be individual or workshop based. The workshops are held at North Shore Hospital. Follow up can be direct or via email.
- Nursing review - this involves assessment of pain and education regarding medication and sleep. Follow up is via phone.
- Combination - Most commonly we combine all components of the team to help achieve the best outcome possible.
Follow up
Our administrator, will call you regarding follow up appointments and arrange a suitable time for you to be seen. Your GP may also re refer to the pain clinic requesting a follow up appointment.
Discharge
After you have completed the different components of the Pain Services you will be discharged, back to your GP for ongoing care. This usually happens when you have made sufficient progress, have stopped improving or have decided that the pain services are no longer useful. At this time we ask you to complete a final questionnaire in order to measure how the process has changed your pain.
Fees and Charges Description
There are no charges for New Zealand citizens or those with permanent residency when they are treated in the public hospital. All non-residents and visitors will be billed for the full cost of the consultations and treatment.
Hours
Mon – Fri | 7:00 AM – 3:30 PM |
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Consultant assessment clinics- North Shore and Waitakere
Tuesday 0830 - 1600
appointments offered via Zoom or face to face
Physiotherapy (reactivation):
- Monday to Friday 0800 - 1630. Via Zoom appointment or face to face. North Shore Hospital
Sleep and medication clinics led by the Clinical Nurse Specialist:
- Waitakere Hospital alternate Thursdays 0830 - 1600. Via Zoom appointment or face to face
- North Shore Hospital alternate Mondays 0830 - 1200 and Thursday 1300 - 1600- as above
Flexible Pain Response workshop led by the Behavioural Pain Specialist
Online - weekly email with link to pre recorded video- for 8 weeks
North Shore Hospital - Tuesday 1100-1300
Website
Contact Details
North Shore Hospital
North Auckland
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Phone
(09) 486 8972
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Mobile
021412725
Website
Shakespeare Road
Takapuna
Auckland 0620
Street Address
Shakespeare Road
Takapuna
Auckland 0620
Postal Address
North Shore Hospital
Private Bag 93 503
Takapuna
North Shore City 0740
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This page was last updated at 3:36PM on May 16, 2024. This information is reviewed and edited by Waitemata Pain Services | Waitematā.