The Community Palliative Care Team is multidisciplinary and consists of:

1. Trained Palliative Care Nurses providing:

• home visits and support for patients living at home or in residential care
• 24-hour phone access for advice 
• liaison with general practitioners and other health professionals involved in the patient's care
• access to additional nursing support and some equipment to allow continued care at home

2. Specialist Palliative Care Doctors providing:

• support to Community Palliative Care Nurses, GPs, Medical Specialists and other health professionals caring for patients in the community
• Mercy Hospice Palliative Medicine Specialists are available 24/7 on the Doctor Direct line to discuss issues regarding current hospice patients or non-hospice patients
• home visits to community patients for medical assessments on the request of the patient's main health practitioner, predominately their GP or, if needs are identified by a Community Palliative Care Nurse, a visit will be arranged after consultation with the patient's GP.

3. Allied Health Team providing:

• Social work 
• Counselling
• Māori support service (Kaiatawhai)
• Chinese liaison 
• Spiritual liaison
• Occupational Therapy

4. Volunteers providing:

• transport 
• some home visiting / support roles