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Adult Community Mental Health & Addiction Services | Lakes
Public Service, Psychiatry, Mental Health, Addiction
Today
Te Ngako, 1144 Pukaki Street, Te Ngako, Rotorua
8:00 AM to 4:30 PM.
Description
Our two adult community teams provide mental health, addictions and perinatal mental health support.
We have two Adult Community Mental Health & Addiction teams – one based at Te Ngako, supporting the Rotorua community, and one based at Taupō Hospital supporting the Southern Lakes community (Taupō, Tūrangi and Mangakino).
Staff
Each community team has representation from psychiatry, psychology, community nursing, social work, occupational therapy and addiction specialists.
Our Taupō based services also includes primary mental health and addiction clinicians who work closely with GPs in the region and deliver talking therapies.
Fees and Charges Categorisation
Free, Fees apply
Fees and Charges Description
New Zealand citizens or those who have obtained permanent residence are entitled to publicly funded health care.
Non-residents may be required to pay for their health care.
Click here to read more about eligibility for funded care at Lakes DHB.
Hours
Te Ngako, 1144 Pukaki Street, Te Ngako, Rotorua
8:00 AM to 4:30 PM.
| Mon – Fri | 8:00 AM – 4:30 PM |
|---|
For urgent out of hours assistance, please call the Acute Response Team on 0800 166 167.
Public Holidays: Closed Auckland Anniversary (27 Jan), Waitangi Day (6 Feb), Good Friday (18 Apr), Easter Sunday (20 Apr), Easter Monday (21 Apr), ANZAC Day (25 Apr), King's Birthday (2 Jun), Matariki (20 Jun), Labour Day (27 Oct).
Christmas: Open 23 Dec — 24 Dec. Closed 25 Dec — 26 Dec. Open 27 Dec. Closed 28 Dec — 29 Dec. Open 30 Dec — 31 Dec. Closed 1 Jan — 2 Jan. Open 3 Jan. Closed 4 Jan — 5 Jan. Open 6 Jan — 10 Jan.
Languages Spoken
English
Programmes
Who Are We We are a multidisciplinary team consisting of a clinical nurse manager, nurses, occupational therapists, clinical psychologists, social workers, psychiatrists and manawa pou for cultural support. What Do We Do We provide and offer: Clinical assessment and treatment for a range of mental health and addiction conditions Cognitive assessment and psychometric testing Talking therapies and/or prescribed medicine/s that will assist you in your recovery Consultation and liaison services to primary care providers and other agencies Who Do We See We usually see people aged 19 - 65 however where there is concerns for those individuals outside the usual age range we can be consulted to determine appropriate service. Where Can We see You We can see you: At our clinic In your home In hospital At your GP's clinic/surgery In a residential or community setting What Happens When We See You When a referral is received we will: Make contact with you to arrange an appointment with one of our clinicians Work in partnership with you and your family/whānau and/or significant others on a plan of care to support you in your recovery Coordinate education and support for you and your family/whānau and/or significant others Work in collaboration with other services to help meet your needs
Who Are We We are a multidisciplinary team consisting of a clinical nurse manager, nurses, occupational therapists, clinical psychologists, social workers, psychiatrists and manawa pou for cultural support. What Do We Do We provide and offer: Clinical assessment and treatment for a range of mental health and addiction conditions Cognitive assessment and psychometric testing Talking therapies and/or prescribed medicine/s that will assist you in your recovery Consultation and liaison services to primary care providers and other agencies Who Do We See We usually see people aged 19 - 65 however where there is concerns for those individuals outside the usual age range we can be consulted to determine appropriate service. Where Can We see You We can see you: At our clinic In your home In hospital At your GP's clinic/surgery In a residential or community setting What Happens When We See You When a referral is received we will: Make contact with you to arrange an appointment with one of our clinicians Work in partnership with you and your family/whānau and/or significant others on a plan of care to support you in your recovery Coordinate education and support for you and your family/whānau and/or significant others Work in collaboration with other services to help meet your needs
- Programme Areas
Mental health
- Programme Type
Non-acute specialist mental health community services
- Regions
Lakes
- Age Groups
Adult / Pakeke
- Referral Types
Self referral, GP, DHB clinical services, Corrections
Referral Process
Referrals can be made through the Lakes DHB - Triage Service.
- Referral Form (DOCX, 141 KB)
Description
Who Are We
We are a multidisciplinary team consisting of a clinical nurse manager, nurses, occupational therapists, clinical psychologists, social workers, psychiatrists and manawa pou for cultural support.
What Do We Do
We provide and offer:
- Clinical assessment and treatment for a range of mental health and addiction conditions
- Cognitive assessment and psychometric testing
- Talking therapies and/or prescribed medicine/s that will assist you in your recovery
- Consultation and liaison services to primary care providers and other agencies
Who Do We See
We usually see people aged 19 - 65 however where there is concerns for those individuals outside the usual age range we can be consulted to determine appropriate service.
Where Can We see You
We can see you:
- At our clinic
- In your home
- In hospital
- At your GP's clinic/surgery
- In a residential or community setting
What Happens When We See You
When a referral is received we will:
- Make contact with you to arrange an appointment with one of our clinicians
- Work in partnership with you and your family/whānau and/or significant others on a plan of care to support you in your recovery
- Coordinate education and support for you and your family/whānau and/or significant others
- Work in collaboration with other services to help meet your needs
This is a specialist service focused on reducing the harms of Opioid Dependence (uncontrolled addiction to morphine, oxycodone, methadone, codeine, etc). The service is part of Lakes DHB Mental Health and Addiction Services. It is based in Rotorua with satellite clinics covering Taupō, Tūrangi and Mangakino.
This is a specialist service focused on reducing the harms of Opioid Dependence (uncontrolled addiction to morphine, oxycodone, methadone, codeine, etc). The service is part of Lakes DHB Mental Health and Addiction Services. It is based in Rotorua with satellite clinics covering Taupō, Tūrangi and Mangakino.
- Programme Areas
Addictions - drug & alcohol
- Programme Type
Opioid substitution treatment
- Regions
Lakes
- Age Groups
Adult / Pakeke
- Referral Types
Self referral, GP, DHB clinical services, Corrections
Referral Process
Clients can self-refer or can be referred by a medical practitioner or by other alcohol and drug services. When referred, clients are offered an appointment within 2 weeks.
- Referral Form (DOCX, 141 KB)
Description
This is a specialist service focused on reducing the harms of Opioid Dependence (uncontrolled addiction to morphine, oxycodone, methadone, codeine, etc). The service is part of Lakes DHB Mental Health and Addiction Services.
It is based in Rotorua with satellite clinics covering Taupō, Tūrangi and Mangakino.
The Perinatal Mental Health Team at Lakes DHB provides support to mothers and babies and pregnant women who have mental health issues. The multi-disciplinary team members (MDT) discuss treatment options and will also consider referrals on to other services including Post Natal Therapy Services, Well Child providers and others.
The Perinatal Mental Health Team at Lakes DHB provides support to mothers and babies and pregnant women who have mental health issues. The multi-disciplinary team members (MDT) discuss treatment options and will also consider referrals on to other services including Post Natal Therapy Services, Well Child providers and others.
- Programme Areas
Mental health, Maternal & infant - mental health & addictions
- Programme Type
Maternal mental health – clinical teams
- Regions
Lakes
- Age Groups
Adult / Pakeke
- Referral Types
Self referral, GP, DHB clinical services, Corrections
Referral Process
Referrals can be made through the Lakes DHB - Triage Service.
- Referral Form (DOCX, 141 KB)
Description
The Perinatal Mental Health Team at Lakes DHB provides support to mothers and babies and pregnant women who have mental health issues. The multi-disciplinary team members (MDT) discuss treatment options and will also consider referrals on to other services including Post Natal Therapy Services, Well Child providers and others.
Additional Details
Face to face / Kanohi ki te Kanohi
Public Transport
For more information on public transport options, click on the location links below:
- Te Ngako
- Taupō Hospital
Parking
For more information on parking, click on the location links below:
- Te Ngako
- Taupō Hospital
Website
Contact Details
8:00 AM to 4:30 PM.
-
Phone
(07) 343 5050
-
Fax
(07) 343 5080
Website
1144 Pukaki Street
Rotorua
Bay Of Plenty 3010
Street Address
1144 Pukaki Street
Rotorua
Bay Of Plenty 3010
Postal Address
Private Bag 3023
Rotorua Mail Centre
Rotorua 3046
Taupō Hospital
Lakes
8:30 AM to 5:00 PM.
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Phone
(07) 376 1099
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Fax
(07) 376 1093
Website
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This page was last updated at 2:52PM on March 27, 2024. This information is reviewed and edited by Adult Community Mental Health & Addiction Services | Lakes.