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Infant, Child and Adolescent Mental Health Service (iCAMHS) | Lakes

Public Service, Psychiatry, Mental Health

Today

Children's Health Hub, 1127 Haupapa Street, Rotorua

8:00 AM to 4:30 PM.

Taupō Hospital

8:30 AM to 5:00 PM.

Description

iCAMHS is a community service that provides specialist advice, assessment, diagnosis and treatment for infants/pepi, children/tamariki and youth/rangatahi.

We have two iCAMHS teams – one based at the Childrens Health Hub, supporting the Rotorua community, and one based at Taupō Hospital, supporting the Southern Lakes community (Taupō, Tūrangi and Mangakino).

Staff

The iCAMHS team is made up of specialist health workers professionally trained to work with children and teenagers.  These people are Nurses, Child Psychotherapists, Clinical Psychologists, Social Workers, Co-existing problems clinicians and Child and Adolescent Psychiatrists.

Fees and Charges Categorisation

Free

Fees and Charges Description

New Zealand citizens or those who have obtained permanent residence are entitled to publicly funded health care.

Non-residents may be required to pay for their health care.

Click here to read more about eligibility for funded care at Lakes DHB.

Hours

Children's Health Hub, 1127 Haupapa Street, Rotorua

8:00 AM to 4:30 PM.

Mon – Fri 8:00 AM – 4:30 PM

For urgent out of hours assistance, please call the Acute Response Team on 0800 166 167.

Childrens Health Hub, Rotorua:

  • Between 8am and 9am entry is on the Haupapa Street side (visitors are to use the intercom at the back of the building and wait to be let in.)
  • Between 9am and 4:30pm the entrance is through the main library entrance.

Public Holidays: Closed Auckland Anniversary (27 Jan), Waitangi Day (6 Feb), Good Friday (18 Apr), Easter Sunday (20 Apr), Easter Monday (21 Apr), ANZAC Day (25 Apr), King's Birthday (2 Jun), Matariki (20 Jun), Labour Day (27 Oct).
Christmas: Open 23 Dec — 24 Dec. Closed 25 Dec — 26 Dec. Open 27 Dec. Closed 28 Dec — 29 Dec. Open 30 Dec — 31 Dec. Closed 1 Jan — 2 Jan. Open 3 Jan. Closed 4 Jan — 5 Jan. Open 6 Jan — 10 Jan.

Taupō Hospital

8:30 AM to 5:00 PM.

Mon – Fri 8:30 AM – 5:00 PM

For urgent out of hours assistance, please call the Acute Response Team on 0800 166 167.

Public Holidays: Closed Auckland Anniversary (27 Jan), Waitangi Day (6 Feb), Good Friday (18 Apr), Easter Sunday (20 Apr), Easter Monday (21 Apr), ANZAC Day (25 Apr), King's Birthday (2 Jun), Matariki (20 Jun), Labour Day (27 Oct).
Christmas: Open 23 Dec — 24 Dec. Closed 25 Dec — 26 Dec. Open 27 Dec. Closed 28 Dec — 29 Dec. Open 30 Dec — 31 Dec. Closed 1 Jan — 2 Jan. Open 3 Jan. Closed 4 Jan — 5 Jan. Open 6 Jan — 10 Jan.

Languages Spoken

English

Programmes

iCAMHS

What do we do? We provide and offer: specialist assessment and diagnosis for a range of mental health and addiction conditions (moderate to severe emotional and behavioural disorders) consultation and liaison services to primary care providers and other agencies that deal with infants/pepi, children/tamariki and youth/rangatahi several kinds of psychological therapy, support and liaison to other community based providers who offer additional therapy. Where can we see you? We have two community teams that cover the Lakes region and operate from two sites: iCAMHS Rotorua (Rotorua and surrounding areas) See map here iCAMHS Southern Lakes (Taupō, Tūrangi and Mangakino) See map here We can see you onsite in your home in your school in hospital in a residential setting or youth friendly place in the community What happens when we see you? When a referral is received we will: call you to arrange a "Choice Appointment" with a clinician. Choice appointments help work out what is going on and where to next. We strongly encourage you to bring a family/whānau member to this appointment discuss any concerns you and your family/whānau have hopefully at the end of this time have a shared understanding of these things so you can make a choice about what comes next. What happens after the choice appointment? another agency might be identified as a 'better fit' to help you solve any issues you might decide to try a few strategies and not come back to iCAMHS we agree that a particular therapy might help and you are referred to the right clinician for this work at iCAMHS or another agency if you decide you don't need iCAMHS right now, you can come back another time if you need support again

Programme Areas

Mental health

Programme Type

Non-acute specialist mental health community services, Eating disorders

Regions

Lakes

Age Groups

Child / Tamariki, Youth / Rangatahi

Referral Types

Self referral, GP, DHB clinical services

Referral Process

Referrals can be made by GPs, doctors, schools, public health nurses, other agencies and other health related specialties.

A referral needs to be made in writing (you may choose to use the referral form below).

Who do we see?

We usually see people aged 0 - 19, (however where there are concerns for those individuals outside the usual age range we can be consulted to determine appropriate service).

We see people who might be worried they have depression, anxiety, eating disorders, psychosis, alcohol and drug abuse, autism spectrum disorder (ASD), attention/hyperactivity deficit disorder (ADHD). If you would like to discuss a self referral please contact us.

Description

What do we do?

We provide and offer:

  • specialist assessment and diagnosis for a range of mental health and addiction conditions (moderate to severe emotional and behavioural disorders)
  • consultation and liaison services to primary care providers and other agencies that deal with infants/pepi, children/tamariki and youth/rangatahi
  • several kinds of psychological therapy, support and liaison to other community based providers who offer additional therapy.

Where can we see you?

We have two community teams that cover the Lakes region and operate from two sites:

  • iCAMHS Rotorua (Rotorua and surrounding areas)
    See map here
  • iCAMHS Southern Lakes (Taupō, Tūrangi and Mangakino)
    See map here

We can see you

  • onsite
  • in your home
  • in your school
  • in hospital
  • in a residential setting or youth friendly place in the community

What happens when we see you?

When a referral is received we will:

  • call you to arrange a "Choice Appointment" with a clinician. Choice appointments help work out what is going on and where to next.  We strongly encourage you to bring a family/whānau member to this appointment
  • discuss any concerns you and your family/whānau have
  • hopefully at the end of this time have a shared understanding of these things so you can make a choice about what comes next.

What happens after the choice appointment?

  • another agency might be identified as a 'better fit' to help you solve any issues
  • you might decide to try a few strategies and not come back to iCAMHS
  • we agree that a particular therapy might help and you are referred to the right clinician for this work at iCAMHS or another agency
  • if you decide you don't need iCAMHS right now, you can come back another time if you need support again

Additional Details

Face to face / Kanohi ki te Kanohi, Child / Tamariki friendly

Public Transport

For more information on public transport options, click on the location links below:

Parking

For more information on parking, click on the location links below:

Contact Details

This page was last updated at 2:24PM on March 27, 2024. This information is reviewed and edited by Infant, Child and Adolescent Mental Health Service (iCAMHS) | Lakes.