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Tupu Ora Regional Eating Disorders Service

Public Service, Psychiatry, Mental Health

For urgent after-hours support please contact 0800 800 717.

If you are having suicidal thoughts, or are worried about someone, there is help available. For more information please visit the Mental Health Foundation - In Crisis?, or in case of emergency call 111.

If you need urgent help outside these hours please ring 0800 800 717

Today

8:30 AM to 4:30 PM.

Description

The name, 'Tupu Ora', was gifted through a collaborative process where whai i te ora (service users/health consumers/patients) were involved. 'Tupu’ means to grow, flourish, nourish and ‘Ora’ means to be well, recover, maintain wellbeing. 

Tupu Ora is the Auckland regional specialist service providing an integrated multidisciplinary team (MDT) which includes psychiatrists, dietitians, nurses, senior medical officers, psychologists, psychotherapists, social workers, Māori cultural advisor and occupational therapists. 

Under Tupu Ora there are two primary areas of care: Tupu Ora Community and Tupu Ora Residence (or Eating Disorders Unit; EDU).

Tupu Ora Community provides:

  • Our community catchment includes all of the Auckland Metro region including Waitematā, Te Toka Tumai Auckland and Counties Manukau. We work alongside all three major hospitals in Auckland (North Shore Hospital, Auckland City Hospital and Middlemore Hospital).
  • We accept referrals for Auckland residents presenting with moderate to severe eating disorders including Anorexia Nervosa (AN), Bulimia Nervosa (BN), Eating Disorders Not Otherwise Specified (EDNOS) and Avoidant Restrictive Food Intake Disorder (ARFID).
  • The outpatient team consists of the child and adolescent team and an adult team.
    • The child and adolescent team works alongside youth and whānau, often using evidence based treatments including the Family Based Therapy (FBT) approach.
    • The adult team sees individuals 18 years and over, providing a range of treatments adapted to the individual's needs. This includes evidence-based approaches including Enhanced Cognitive Behavioural Therapy (CBT-E), Specialised Support Clinical Management (SSCM) and others.
  • Our teams also work alongside other services in a consultation and liaison model where another treating team (such as primary community mental health) is delivering the primary treatment while Tupu Ora provide an adjunct or support to the treating team re: eating difficulties.
  • Consultation and liaison pathway supports the primary and secondary sector through providing consultation and advice, 2nd opinion assessments, training and supervision for the Midlands, Metro Auckland and Northland Regions.
  • For information about support for family, carers and friends please click here.


Tupu Ora Residential (Eating Disorder Unit) provides:

  • A 9-bedded unit that caters for whai i te ora coming from Northland, Auckland and Midland Regions. 
  • Support having regular meals with trained staff.
  • Therapy groups facilitated by an occupational therapist and psychologist.
  • Weekly reviews of progress with members of the MDT.
  • Around the clock nursing support.
  • Voluntary service for individuals working on their recovery journey.

Staff

Our specialist team includes:

  • Psychiatrists
  • Dietitians
  • Nurses
  • Senior medical officers
  • Clinical psychologists and Counselling psychologist
  • Psychotherapists
  • Social workers
  • Māori cultural advisor
  • Occupational therapists

Ages

Child / Tamariki, Youth / Rangatahi, Adult / Pakeke, Older adult / Kaumātua

How do I access this service?

Referral

Referral Expectations

You may be referred to Tupu Ora by your Community Mental Health Centre (CMHC) or Child and Adolescent Mental Health Service (CAMHS) or by a hospital.

Tupu Ora does not accept self-referrals or referrals directly from General Practices (GPs).
GPs are asked to refer all clients with suspected eating disorders to the CMHC or CAMHS in the person's local area. Service areas may have local Eating Disorder Liaison (EDL) clinicians who facilitate liaison between the CMHC/CAMHS and Tupu Ora.

Clinical pathways are in place, and where necessary, referrals may be fast tracked to Tupu Ora or to inpatient services by secondary service clinicians.

You must live in the Auckland region to qualify for treatment for Tupu Ora community outpatient services. 

Fees and Charges Description

The service is free to NZ citizens and residents eligible to receive public health care in New Zealand.

Hours

8:30 AM to 4:30 PM.

Mon – Fri 8:30 AM – 4:30 PM

Additional Details

Face to face / Kanohi ki te Kanohi, Phone, Online / virtual / app, LGBTQIA+ friendly, Speak with women / wahine, Speak with men / tane, Child / Tamariki friendly

Public Transport

There are many buses and trains that come to Greenlane. Visit https://at.govt.nz/ to plan your journey.

Parking

Paid parking is available onsite.

Contact Details

Greenlane Clinical Centre

Central Auckland

8:30 AM to 4:30 PM.

214 Green Lane West
Epsom
Auckland
Auckland 1040

Information about this location

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Get directions

Street Address

214 Green Lane West
Epsom
Auckland
Auckland 1040

Postal Address

Private Bag 92 189
Auckland Mail Centre
Auckland 1142

This page was last updated at 12:42PM on August 29, 2024. This information is reviewed and edited by Tupu Ora Regional Eating Disorders Service.