Urology Services | Waitematā

North Shore Hospital

Contact Details

Phone (09) 486 8900 or freephone 0800 80 93 42; Patient enquiries (09) 486 8920; Known extension / pager numbers (09) 486 8920; Urology Booking Clerks - Jacqueline ext 43033 or Linda 43320

Street Address

Shakespeare Road
Takapuna
Auckland 0620

Postal Address

North Shore Hospital
Urology Dept, 4th floor
Private Bag 93-503
Takapuna
North Shore City 0740

Description

Provision of urology services for Te Whatu Ora Waitematā  patients is part of the regional urology service.

Urology services provided at North Shore and Waitakere hospitals include consultations, investigations and elective surgery.

Inpatient urology surgery and urodynamic tests are currently only available at the North Shore Hospital site not at the Waitakere site. Flexible cystoscopy and TRUS prostate biopsies are available at both hospital sites. Transperineal Prostate Biopsies under anaesthetic and Intravesical Botox treatments are predominantly carried out at Waitakere Hospital. 
 
Urology outpatient clinics consist of first assessment and follow-up appointments. Patients are seen by a consultant urologist, registrar, fellow, MOSS, urology nurse practitioner or urology nurse specialist. The majority of urology outpatient clinics are at North Shore Hospital. Limited appointments are available at Waitakere Hospital. 
 
Te Whatu Ora Waitematā cannot admit acute urology patients. Patients presenting to either North Shore or Waitakere hospitals' emergency departments will be transferred to Auckland City Hospital if they require admission or acute surgery.
  
What is Urology?
Urology is the branch of medicine that looks at diseases of the urinary system in females and the genitourinary system  in males.

The urinary system is made up of the:
  • kidneys (where urine is formed from material filtered out of the blood)
  • ureters (tubes that carry urine from the kidneys to the bladder)
  • bladder (a balloon-like organ that stores urine)
  • urethra (the tube that carries urine to the outside of your body).

Referral Expectations

Average waiting time to be seen in clinic following acceptance of referral letter, is not currently available.

Priority 1 - These are acute cases and are not usually seen at Te Whatu Ora Waitematā but at Auckland City Hospital. There is no waiting time as patients are admitted or assessed immediately at Auckland City Hospital. We do see testicular cancer cases and the waiting time is about 5 days.

Priority 2 - We endeavour to see all P2 referrals within 31 days although some individuals are currently waiting up to 62 days to be seen.

Priority 3 - Patients whose referrals meet criteria to be graded as P3 will wait up to nine months for their FSA appointment.  

Common Conditions / Procedures / Treatments

Bladder cancer
Flexible Cystoscopy
Haematuria (blood in urine)
Kidney stones
Prostate Biopsy
Prostate cancer
Prostatitis (inflamed prostate)
Urinary tract infections (UTIs)
Urodynamic tests
Urinary incontinence (bladder control problems)
Urinary retention (difficulty urinating)
Urine Flowrate Test

Other

MOSS: Pawan Singhal

MOSS:  Tu Dinh

MOSS: Adam Perley

Ward Charge Nurse:  Nicole Badenhorst

Clinical Nurse Specialist: Trudy Dugmore

Clinical Nurse Specialist : Nikki Quiazon

Clinical Nurse Specialist: Jason Yu

Nurse Practitioner: Sue Osborne

Urology Cancer Coordination: Trudy Dugmore (contact via email urologycancercoordinator@waitematadhb.govt.nz) 


https://healthpoint.co.nz/public/urology/urology-services-waitemata/