East Auckland, South Auckland > Social Services >

Counselling Services Centre

Sexual Harm Service


8:00 AM to 7:30 PM.


Crisis response for survivors of sexual harm, family harm or other trauma.  Counselling recovery and support services for those affected by sexual or family harm, depression, anxiety, grief and loss, and other issues causing distress.

Call 24/7 Helpline (09) 277 9324 

Ages: Children, Adolescents, Adults, Family/Whānau, including men and women

Region: Counties Manukau, including East Auckland


We provide the following services:

Immediate help - 24/7 free and confidential crisis response for anyone affected by sexual assault and harm. 

Medical and Forensic support -  we support and advocate for survivors of abuse while they give their statement to the police and go through a medical examination. Our team are also available to support survivors during recorded interviews. If you choose not to involve the police we can still support you through a medical examination.

Counselling - therapy and support for children, young people, adults and their families/whānau suffering effects of sexual and family violence, depression, anxiety, grief and loss, and other issues commonly causing distress.  We are also registered for any EAP (Employee Assistance Programme) - For more information on counselling see here

Court support - free and confidential support for those going through the justice process, during and after trial.

Social work - our social work team provides advocacy, support and resources.

We are a registered ACC Sensitive Claims organisation and services are FREE.

Referrals: Self, Police, Courts, Women's Refuge, ACC, Oranga Tamariki, Community agencies, Health Professionals - for a referral form click here

How to Access:

Call 24/7 on (09) 277 9324.

Txt 027 426 1564

For non-urgent enquiries email admin@csnz.org.nz or click here

See our website www.cscnz.org.nz 


Youth / Rangatahi, Adult / Pakeke, Older adult / Kaumātua

How do I access this service?

Contact us, Referral, Make an appointment


Each case is assessed to ensure counselling is affordable for everyone.

ACC Sensitive Claim (sexual abuse) is free.

EAP Counselling is free.


8:00 AM to 7:30 PM.

Mon – Fri8:00 AM – 7:30 PM

Crisis Response Service is available 24 hours, 7 days per week, including public holidays.

Office is closed public holidays.



Public Holidays: Closed Auckland Anniversary (31 Jan), Waitangi Day (Observed 7/2/22) (7 Feb), Good Friday (15 Apr), Easter Sunday (17 Apr), Easter Monday (18 Apr), ANZAC Day (25 Apr), Queen's Birthday (6 Jun), Matariki (24 Jun), Labour Day (24 Oct).

Languages Spoken

English, Afrikaans, Fijian, Hindi, Samoan, Tamil, Urdu, Sinhala, Hakka, Malay

Services Provided

Sexual harm victims/survivors - Do you need help and support?

  • Immediate help
  • Support and counselling
  • Groups and programmes

Sexual harm victims/survivors - Do you need ACC counselling?

Abuse and violence

  • Counselling


Social work

  • Crisis assessment

Wheelchair Access



East Auckland, South Auckland

Contact Details

This page was last updated at 11:39AM on January 26, 2022. This information is reviewed and edited by Counselling Services Centre.