West Auckland > Community Health and Social Services >
Family Action
Sexual Harm Service, Abuse and Violence Support, Refuge, Social
Today
Description
Family Action provides crisis support and counselling for those affected by family and sexual violence, abuse or trauma.
Call 0800 326 327
Office Open Monday to Friday 8.30am to 5.00pm
Ages: 5+
Region: West Auckland
Description:
Family Action specialises in providing free and confidential support for survivors of sexual harm and family harm in West Auckland.
Family Harm Crisis support: We provide support to women, and youth who have experienced family harm, including safety planning, advocacy, support with Police and further referrral options. We also provide refuge for women and their children.
Sexual Harm Crisis Support: We provide immediate assistance following sexual assault whether it has happened recently or in the past. We offer counselling, information, support with Police interventions, medical consultation and further referral options.
Counselling: For women, family, youth and children affected by sexual and family violence and trauma.
ACC Sensitive Claims supplier.
See the Family Action website for more information.
FREE services: Sexual Harm Crisis Response, ACC Sensitive Claims counselling, Ministry of Justice Safety Programmes and Outreach service. There may be a charge for other services, but these are negotiable.
How to Access:
We have an open referral system. You are welcome to call and we can discuss your needs with you.
Call 0800 326 327
Email office@familyaction.org.nz
Access our referral form here.
Ages
Child / Tamariki, Youth / Rangatahi, Adult / Pakeke, Older adult / Kaumātua
How do I access this service?
Contact us
We provide a caring confidential place to talk about issues that affect relationships, family & sexual violence, abuse and anger issues for children and young people.
Referral
Access our referral form here. We have an open referral system. You are welcome to call us on 0800 326 327 or email office@familyaction.org.nz
Walk in
Website / App
Fees and Charges Categorisation
Free
Hours
Mon – Fri | 8:30 AM – 5:00 PM |
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We operate a 24 hour Crisis Support line for Sexual Harm.
Phone 0800 326 327.
Public Holidays: Closed Auckland Anniversary (27 Jan), Waitangi Day (6 Feb), Good Friday (18 Apr), Easter Sunday (20 Apr), Easter Monday (21 Apr), ANZAC Day (25 Apr), King's Birthday (2 Jun), Matariki (20 Jun), Labour Day (27 Oct).
Christmas: Open 23 Dec. Closed 24 Dec — 26 Dec. Open 27 Dec. Closed 28 Dec — 29 Dec. Open 30 Dec — 31 Dec. Closed 1 Jan — 2 Jan. Open 3 Jan. Closed 4 Jan — 5 Jan. Open 6 Jan — 10 Jan.
Languages Spoken
English, Chinese, Fiji Hindi, Hindi, Spanish
Services Provided
We provide immediate assistance following sexual assault whether it has happened recently or in the past. We offer counselling, information, support with Police interventions, medical consultation and further referral options. ACC Sensitive Claims supplier. We provide immediate assistance following sexual assault whether it has happened recently or in the past. We offer counselling, information, support with Police interventions, medical consultation and further referral options. ACC Sensitive Claims supplier.
We provide immediate assistance following sexual assault whether it has happened recently or in the past. We offer counselling, information, support with Police interventions, medical consultation and further referral options. ACC Sensitive Claims supplier. We provide immediate assistance following sexual assault whether it has happened recently or in the past. We offer counselling, information, support with Police interventions, medical consultation and further referral options. ACC Sensitive Claims supplier.
- Immediate help
- Support and counselling
We provide immediate assistance following sexual assault whether it has happened recently or in the past. We offer counselling, information, support with Police interventions, medical consultation and further referral options.
ACC Sensitive Claims supplier.
Family Action Family Harm team supports people who are experiencing family violence. Family Action provides a caring and confidential place where you can talk about issues in your relationship and the violence or abuse that you are experiencing or have experienced. No appointment is needed. We can provide: A safe place where you can explore your options Women’s Refuge Safety plans and options Crisis counselling and intervention services Information about protection and custody issues Support with your Victim Impact Statement Court Advocacy Referral to relevant services Ongoing support Telephone support and advice Counselling: for women, family, youth and children affected by sexual and family violence and trauma. Family Action Family Harm team supports people who are experiencing family violence. Family Action provides a caring and confidential place where you can talk about issues in your relationship and the violence or abuse that you are experiencing or have experienced. No appointment is needed. We can provide: A safe place where you can explore your options Women’s Refuge Safety plans and options Crisis counselling and intervention services Information about protection and custody issues Support with your Victim Impact Statement Court Advocacy Referral to relevant services Ongoing support Telephone support and advice Counselling: for women, family, youth and children affected by sexual and family violence and trauma.
Family Action Family Harm team supports people who are experiencing family violence. Family Action provides a caring and confidential place where you can talk about issues in your relationship and the violence or abuse that you are experiencing or have experienced. No appointment is needed. We can provide: A safe place where you can explore your options Women’s Refuge Safety plans and options Crisis counselling and intervention services Information about protection and custody issues Support with your Victim Impact Statement Court Advocacy Referral to relevant services Ongoing support Telephone support and advice Counselling: for women, family, youth and children affected by sexual and family violence and trauma. Family Action Family Harm team supports people who are experiencing family violence. Family Action provides a caring and confidential place where you can talk about issues in your relationship and the violence or abuse that you are experiencing or have experienced. No appointment is needed. We can provide: A safe place where you can explore your options Women’s Refuge Safety plans and options Crisis counselling and intervention services Information about protection and custody issues Support with your Victim Impact Statement Court Advocacy Referral to relevant services Ongoing support Telephone support and advice Counselling: for women, family, youth and children affected by sexual and family violence and trauma.
- Counselling
- Family violence intervention
- Information and support
- Referral to specialist services
- Victim support
Family Action Family Harm team supports people who are experiencing family violence. Family Action provides a caring and confidential place where you can talk about issues in your relationship and the violence or abuse that you are experiencing or have experienced. No appointment is needed.
We can provide:
- A safe place where you can explore your options
- Women’s Refuge
- Safety plans and options
- Crisis counselling and intervention services
- Information about protection and custody issues
- Support with your Victim Impact Statement
- Court Advocacy
- Referral to relevant services
- Ongoing support
- Telephone support and advice
Counselling: for women, family, youth and children affected by sexual and family violence and trauma.
Programmes for young men and women seeking to break the cycle of violence and abuse. Programmes for young men and women seeking to break the cycle of violence and abuse.
Programmes for young men and women seeking to break the cycle of violence and abuse. Programmes for young men and women seeking to break the cycle of violence and abuse.
Programmes for young men and women seeking to break the cycle of violence and abuse.
We offer a range of counselling, indivudual support and group programmes for young people that are tailored to their needs. Our programmes are designed to help rangatahi develop long term positive relationships within their community, their families and themselves. We offer a range of counselling, indivudual support and group programmes for young people that are tailored to their needs. Our programmes are designed to help rangatahi develop long term positive relationships within their community, their families and themselves.
We offer a range of counselling, indivudual support and group programmes for young people that are tailored to their needs. Our programmes are designed to help rangatahi develop long term positive relationships within their community, their families and themselves. We offer a range of counselling, indivudual support and group programmes for young people that are tailored to their needs. Our programmes are designed to help rangatahi develop long term positive relationships within their community, their families and themselves.
- Life skills
We offer a range of counselling, indivudual support and group programmes for young people that are tailored to their needs. Our programmes are designed to help rangatahi develop long term positive relationships within their community, their families and themselves.
Refuge offers a safe house for women at urgent risk from family violence.
Refuge offers a safe house for women at urgent risk from family violence.
Refuge offers a safe house for women at urgent risk from family violence.
Disability Assistance
Wheelchair access, Support to make decisions, Quiet, low sensory environment, A longer appointment time, Assistance to move around
Additional Details
Face to face / Kanohi ki te Kanohi, Phone, LGBTQIA+ friendly, Speak with women / wahine, Child / Tamariki friendly
Region
West Auckland
Website
Contact Details
197 Universal Drive, Henderson, Auckland
West Auckland
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Phone
0800 326 327
Email
Website
2/197 Universal Drive
Lincoln
Auckland 0610
Street Address
2/197 Universal Drive
Lincoln
Auckland 0610
Postal Address
P.O. Box 104183
Lincoln North
Auckland 0614
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This page was last updated at 2:19PM on December 12, 2024. This information is reviewed and edited by Family Action.
Advocacy, information and support for you and your family/whānau.
Advocacy, information and support for you and your family/whānau.