?

Today

12:00 AM to 12:00 AM.

Description

24-hour emergency response for survivors of rape or sexual abuse, recent or historic.  Counselling support, community education and training for professionals.

Call 24/7 HELPline 0800 623 1700           OPEN DURING LOCKDOWN

Age: Adults, children and young people and those who support them.

Region: Central and North Auckland, including Rodney.

Description: HELP provides the following professional and specialised support services to sexual assault survivors, their whānau, friends and other professionals.

  • Crisis Support - immediate help and support following sexual assault, call-out service to support people through police interviews and medical processes. Click  here for more information.
  • Counselling support - therapy for survivors of sexual abuse specifically designed for adults, youth and children.

Click here for information about counselling support. 


Click here for Parents/Caregivers HELP information

  • Justice Services - supporting wellbeing through court processes. Click here for more information.
  • Poutu Pasifika service supporting Pacific young people and their families with crisis support, counselling support, social work and the Le Malaga programme in high schools. Click here for more information. 
  • Community Services - "We Can Keep Safe' Programme in preschools; training and presentations to community organisations.  Click here for more information.
  • Supervision and Training - for professionals and school counsellors.  Click here for more information.

We are an ACC Sensitive Claims provider, but we can also support you if you are not eligible for ACC funding.

How to Access:

Call 0800 623 1700 confidential 24-hour HELPline

Email info@helpauckland.org.nz  Mon-Fri 9am-5pm

See our website

Staff

Our staff are qualified counsellors, psychotherapists, psychologists and social workers who are specialised in working with survivors of sexual violence and their families.

Ages

Child / Tamariki, Youth / Rangatahi, Adult / Pakeke, Older adult / Kaumātua

How do I access this service?

Contact us, Referral

Fees and Charges Categorisation

Free, Fees apply

Fees and Charges Description

Services are free for clients.  Charges only apply to provision of training and supervision for other professionals.

Hours

12:00 AM to 12:00 AM.

Mon – Sun midnight – midnight

Our confidential Crisisline operates 24/7, including public holidays.

Office Hours:

Mon - Fri    9:00AM - 5:00PM

Office is closed public holidays.

Public Holidays: Open on all public holidays.
Christmas: Open 23 Dec — 10 Jan.

Languages Spoken

English

Services Provided

Sexual harm victims/survivors - Do you need help and support?

Specialist support for victims and survivors of sexual harm.

  • Immediate help
  • Support and counselling
  • Groups and programmes

Specialist support for victims and survivors of sexual harm.

Sexual harm - training, education, workforce development

Provision of specialist training, education and support for those who work in the sexual harm sector.

Provision of specialist training, education and support for those who work in the sexual harm sector.

Sexual harm victims/survivors - Do you need ACC counselling?

ACC Sensitive Claims counselling for victims and survivors of sexual harm.

ACC Sensitive Claims counselling for victims and survivors of sexual harm.

Advocacy

Advocacy services can support you or work on your behalf when you are accessing health or social services. This can include listening to your concerns, talking through options with you and coming with you to appointments.

Advocacy services can support you or work on your behalf when you are accessing health or social services. This can include listening to your concerns, talking through options with you and coming with you to appointments.

Additional Details

Phone, LGBTQIA+ friendly, Child / Tamariki friendly

Region

Central Auckland, North Auckland

Contact Details

12:00 AM to 12:00 AM.

Facebook: https://www.facebook.com/helpauckland/

Postal Address

PO Box 10345
Dominion Road
Auckland 1446

This page was last updated at 11:05AM on September 9, 2024. This information is reviewed and edited by HELP Auckland.