South Canterbury, Waitaki > Social Services >

Mid-South Island STAR Centre

Sexual Harm Service


12:00 AM to 12:00 AM.


24/7 Crisis response service, specialist medical forensic examinations and counselling support for those affected by recent or historic sexual abuse.

Call 24-hours 7-days 0800 00 7750 

Age: Children & Adults - male and female

Region: Timaru, Waimate, Mackenzie and Waitaki Districts


STAR (Sexual, Trauma, Abuse, Recovery) offers immediate crisis help 7-days a week for confidential advice, information and counselling support to those who have experienced sexual harm, including support for their whanau.  

Specialist Support Services include:

  • 24/7 sensitive care and assistance in a crisis
  • Advocacy and support
  • Assistance with Police interviews
  • Forensic medical examinations 
  • Sexual abuse assessment and treatment
  • Follow-up medical examinations if required

Counselling services include:

  • Face-to-face or remote crisis counselling during or immediately following a crisis
  • Face-to-face support sessions to provide information and coping mechanisms
  • Referral to other support providers that will best meet the survivor's needs, including ACC Sensitive Claims

Crisis Social Support services include:

  • Support and assistance with prcactical matters during the crisis period
  • Accessing Work & Income support
  • Help with alternative accommodation and basic necessities
  • Child care during the crisis period

Translators can be available on request.

All our services are FREE

How to Access:

In an emergency dial 111

Local CRISIS LINE and office 0800 00 77 50 or (03) 684 8280 

Office: (03) 684 8280



Child / Tamariki, Youth / Rangatahi, Adult / Pakeke, Older adult / Kaumātua

How do I access this service?

Contact us, Make an appointment, Referral, Walk in


12:00 AM to 12:00 AM.

Mon – Sunmidnight – midnight

Crisis line operates 24/7 including Public Holidays

Office Hours:

Mon - Fri  8:30AM - 4:30PM

Office is closed Public Holidays

Public Holidays: Open on all public holidays..

Languages Spoken


Services Provided

Sexual harm victims/survivors - Do you need help and support?

  • Immediate help
  • Support and counselling

Abuse and violence

  • Education programmes
  • Information & support
  • Victim support

Social work

Wheelchair Access



South Canterbury, Waitaki

Contact Details

Office: (03) 684 8280

12 Sarah Street
Timaru Central
Canterbury 7910

Information about this location

View on Google Maps

Get directions

Street Address

12 Sarah Street
Timaru Central
Canterbury 7910

Postal Address

P O Box 783,
Timaru 7940

This page was last updated at 10:22AM on August 12, 2021. This information is reviewed and edited by Mid-South Island STAR Centre.