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Age Concern Rotorua

Social Service


9:00 AM to 2:00 PM.


Helping people help others.

Age Concern Rotorua Offers:

  • Support Services, Information, Advice and Personal Advocacy: Responding in person/phone to a range of queries from older people and their carers eg. Advising where to obtain a service, what is available. Providing confidential support and empowerment to older people. 

  • Information Resources: Providing written materials eg. pamphlets and resources eg. videos and books. 

  • Social Activities: Holding events that provide social connection between older people eg. drop in centres.

  • Accredited Visiting Service: A befriending service that provides regular visits to older people who would like more company. Our visitors are volunteers who are keen to spend time with an older person for about an hour each week to enjoy conversation and shared interests and activities.

  • Shopping Service: Volunteers are available assist an older person with their grocery shopping, including taking them to the supermarket, assisting in shopping, returning them home and unpacking their groceries. They can also support with online shopping and collecting click and collect purchases.

  • Mobility Scooter Safety Programme

  • Staying Safe: Providing options for older people to update driving skills, and support them to stay active and mobile.

  • Super Gold Skills Service: We can facilitate access to retired tradespeople who provide our older people with negotiated rates for trade services around the home e.g. Electricians, plumbers.

  • Social Connection Activities: minibus trips, Breakfast Club, Intrepid Journeys


Rory O'Rourke: Manager

Sue White: Services Coordinator

Jody Langdon: Services Coordinator

Katreece Lewis: Social Connection Coordinator

Lyn Rasmussen: Administrator


Older adult / Kaumātua

How do I access this service?

Contact us, Walk in, Referral


Free and membership based services are available. 

Donations play an important part in funding Age Concern Rotorua, allowing us to provide essential services to older people in our community. Donations are welcome at any time.


9:00 AM to 2:00 PM.

Tue – Fri9:00 AM – 2:00 PM

Public Holidays: Closed Auckland Anniversary (31 Jan), Waitangi Day (Observed 7/2/22) (7 Feb), Good Friday (15 Apr), Easter Sunday (17 Apr), Easter Monday (18 Apr), ANZAC Day (25 Apr), Queen's Birthday (6 Jun), Labour Day (24 Oct).

Services Provided


Wheelchair Access




Contact Details

  • Accredited visiting service

  • Shopping services co-ordinator

  • Manager

5 Tarewa Place
Bay of Plenty 3010

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Street Address

5 Tarewa Place
Bay of Plenty 3010

Postal Address

PO Box 1605,
Rotorua 3040

This page was last updated at 9:50AM on November 9, 2021. This information is reviewed and edited by Age Concern Rotorua.