Description

The essence of the CAB service is about promoting knowledge and understanding and providing people with the confidence and support that will enable them to influence the things that affect them. When helping individual clients our aim is not to take over the management of a client’s situation, but instead to work alongside them, helping them to help themselves and providing pathways for resolving their issues.  This way, the client has an opportunity to grow in confidence and to learn.

The Citizens Advice service has been designed to be as comprehensive, seamless and accessible as possible and to prevent people in need from discounting themselves from being eligible for our help.  This puts the CAB in the unique position of being able to reach people who would otherwise never be connected with the help services they need, and those who would otherwise fall through the cracks.

Hours

Calls to the 0800 number will be answered during the usual hours (9am-5pm). Christmas hours are on the CAB website.

Services Provided

Information and advice

Region

Bay of Plenty, Canterbury, Central Auckland, Central Lakes, Dunedin - South Otago, East Auckland, Hawkes Bay, Hutt, Lakes, MidCentral, Nelson Marlborough, North Auckland, Northland, South Auckland, South Canterbury, Southland, Tairāwhiti, Taranaki, Waikato, Wairarapa, Waitaki, Wellington, West Auckland, West Coast, Whanganui

Website

Contact Details

This page was last updated at 10:53AM on June 18, 2021.