Citizens Advice Bureau provides free and confidential advice to everyone. We take the time to listen to you and equip you with the information, options and support that fit your needs.

Free Legal Service
Free legal appointments are available on a Wednesday afternoon 12.30pm – 1.30pm. The scheme is supported by local law firms who donate their time and expertise free of charge. The appointment is a once only contact between client and lawyer. If on-going legal help is needed the lawyer will suggest the most appropriate action to take.

Consumer Advocacy Service
Citizens Advice Bureau deals with a range of consumer problems and we have a small team of staff dedicated to specialising in consumer issues. We also have direct access to the Ministry of Consumer Affairs via a “help line”.

Budget Advice
Citizens Advice Bureau Queenstown refers clients to the Central Otago Budgeting Advice Service.

Justice of the Peace
We offer a Justice of the Peace service every Friday from 12.30pm – 1.30pm. There is no need to make a fixed appointment time. Simply call into the Bureau rooms during the JP clinic times.


Information Resources
We have a huge range of pamphlets and information resources including a comprehensive range of immigration, Work and Income and tax brochures and forms. If we do not have a form/pamphlet available in the Bureau we are happy to download it from the relevant website and print it off for clients at a small cost to cover stationery fees.