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Fale Pasifika Women's Refuge

Social Service, Pasifika



At Fale Pasifika Women’s Refuge, we provide the support and information you need when you’re dealing with violence in your life.

Fale Pasifika Women's Refuge protects and shelters Pasifika families in need.

We provide free and confidential services within Fale Pasifika Women's Refuge:

  • Safe House

This is a safe confidential shelter for women experiencing Domestic and Family Violence. Education and support groups for women and children about living free from violence

  • Whānau Protect

Securing homes with alarms for victims experiencing Family Violence. Advocacy when dealing with police, legal, court, WINZ, housing, doctors, immigration, schools and Oranga Tamariki

  • Community Service

Supporting families within the communities experiencing Family Violence. Support in isolated regions, home and community visits

  • Transitional Housing

Supporting families experiencing homelessness, this service opens up to anyone regardless of cultural ethnicities 

  • 24/7 Crisis Line

Active crisis line that operates throughout all hours

  • Kokiri Nga Rito - Children's Pilot Programme

This is a new trial programme for children who come into the Safe House with their mums.


Child / Tamariki, Youth / Rangatahi, Adult / Pakeke

How do I access this service?

Contact us

  • Main office line: 09 622 0572
  • Crisis Line direct dial: 09 622 0723
  • Free Crisis Line number: 0800 REFUGE or 0800 733843
  • Select option 1, then select option 2, then…




Mon – Fri9:00 AM – 5:00 PM

Our Crisis Line operates 24/7

Call 0800 REFUGE or 0800 733 843

Direct dial: 09 622 0723

Services Provided

Abuse and violence

  • Education programmes
  • Information & support
  • Referral to specialist services
  • Refuge
  • Support groups
  • Victim support


Cultural support

  • Pacific Island people

Wheelchair Access



Central Auckland

Contact Details

24/7 Crisis Line direct dial: 09 622 0723

24/7 Crisis Line free number: 0800 733 843 (0800 REFUGE) option 7


Postal Address

PO Box 13112

This page was last updated at 5:37PM on October 12, 2021. This information is reviewed and edited by Fale Pasifika Women's Refuge.