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Family & Financial Solutions Trust

Social Service


9:30 AM to 4:30 PM.


We empower families and individuals in our Taupō community, to develop skills to achieve financial independence - with the ability to manage the complex challenges they face on a daily basis, including those which may upset or delay their progress. We work collaboratively with other agencies in the community to help educate parents on how to build strong and healthy family units. We focus on seeking progressive resolutions and positive, sustainable life changing outcomes for our families.

As we are a not for profit, there is no fee for any person who engages in our services. We are not Government funded, yet we have been acknowledged on many occasions by Government for the outstanding work we produce within our community.


Youth / Rangatahi, Adult / Pakeke, Older adult / Kaumātua

How do I access this service?

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Contact by text is welcomed.

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There are no charges to engage with our service but donations are greatly appreciated.


9:30 AM to 4:30 PM.

Mon – Fri9:30 AM – 4:30 PM

We can provide service outside these hours, by arrangement.

Contact by text is welcomed.

Public Holidays: Closed Auckland Anniversary (31 Jan), Waitangi Day (Observed 7/2/22) (7 Feb), Good Friday (15 Apr), Easter Sunday (17 Apr), Easter Monday (18 Apr), ANZAC Day (25 Apr), Queen's Birthday (6 Jun), Labour Day (24 Oct).

Languages Spoken


Services Provided

Supporting financial independence

We provide holistic financial mentoring, empowering our families and individuals to develop skills to be independent.


Basic needs

  • Food

Basic needs - food and all essential costs. 

Education and training

  • Life skills
  • Skills courses

Legal / civil services

  • Consumer rights


  • Whānau support

Wheelchair Access


Travel Directions

We are located in the Ruapehu Wing of Waiora House.



Contact Details

Waiora House
Ruapehu Wing Entrance
Motutaiko Street
Waikato 3330

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Street Address

Waiora House
Ruapehu Wing Entrance
Motutaiko Street
Waikato 3330

Postal Address

PO Box 1532
Taupō 3351

This page was last updated at 6:07PM on December 6, 2021. This information is reviewed and edited by Family & Financial Solutions Trust.