Family Success Matters

1 Ash Road, Wiri, Auckland

Contact Details

Phone (09) 252 0197
Email receptionist@fsm.org.nz

0800FAMSTART (0800 3267 8278)

Contact us online here

Street Address

1 Ash Road
Wiri
Auckland 2104

Postal Address

PO Box 76 185
Manukau
Auckland 2241

128 Hingaia Road, Karaka, Auckland

Contact Details

Phone (09) 252 0197
Email receptionist@fsm.org.nz

0800FAMSTART (0800 3267 8278)

Contact us online here

Street Address

128 Hingaia Road
Karaka
Auckland 2580

Postal Address

PO Box 76 185
Manukau
Auckland 2241

Description

Nau mai, haere mai and welcome to Family Success Matters (formerly Family Start Manukau) - we provide home-based support to families who want to give their children a good start at life; to be healthy, safe and able to learn.

Kia ora, Welcome, Talofa, Kia orana, Malo elelei, Fakaalofa lahi atu, Ni sa bula vinaka, Namaste!

Our mission: We support children and whānau with complex needs to have a healthy and safe home, have their everyday needs met, be valued by and engaged with, their community; and achieve their future aspirations. 

We provide the Family Start programme which is for high & complex need families who want to give their children a better future. We receive referrals for parents who are pregnant or who have a child under 1 year. We can work intensively long term, till the child starts school.  We will accept older toddlers in exceptional circumstances. We provide the Family Start programme for families in the following areas: Botany-Clevedon, Howick, Dannemore, Manurewa, Clendon, East Tāmaki, Flat Bush, Ōtara, Pakuranga, Papatoetoe, Beachlands, Kaiaua, and Franklin.

There are other Family Start programmes in Māngere, Papakura, Auckland City & Waitakere, run by other agencies.

We will also work with high needs fathers who want to change for their family's sake. Fathers for Families programme is available and is home-based and progresses to group work over time.

Family Success Matters employs lead professionals for the Aatea service (formerly Childrens Team). This group provides support to older high needs children.

Staff

Family Success Matters has 42 social workers who love to work with whānau and tamariki.
We also have Incredible Years Parenting Facilitators, to provide the Incredible Years Parenting Programme.

Fees and Charges Categorisation

Free

Fees and Charges Description

Free service

Hours

8:30 AM to 5:00 PM.

Mon – Fri 8:30 AM – 5:00 PM

Languages Spoken

English, Chinese, Hindi, Mandarin Chinese, Māori, Samoan, Tongan, Afrikaans, Cantonese Chinese, Farsi, Fijian, Gujarati, Punjabi

Services Provided

Abuse and violence support
Employment support
Social work
Social services crisis assessment
Pregnancy and parenting
Education and training
Kaupapa Māori
Child and Family, Tamariki and whanau - Family Start programme
Asian services
Pacific People

Disability Assistance

Wheelchair access

Additional Details

Face to face / Kanohi ki te Kanohi, Child / Tamariki friendly

Parking

Free parking available at the office for clients

Home visiting service

Region

East Auckland, South Auckland

Website


https://healthpoint.co.nz/community-health-and-social-services/social/family-success-matters/