Kindred Family Services

104 Commercial Road, Helensville, Auckland

Contact Details

Phone (09) 420 7992
Email info@kindredservices.org.nz

Our Women's Refuge Line is available 24/7. Either call or text 021 842 917.

Street Address

Old Post Office Building
104 Commercial Road
Helensville
Auckland 0840

Postal Address

PO Box 141
Helensville
Auckland 0840

Description

Kindred Family Services provide the tools and resources that build resilience and offer hope so that a person can make positive change for themselves, their whānau and in turn their community.

Moemoeā - Our Vision: Flourishing communities, free from trauma and harm that are home to resilient, thriving citizens.

Te Kaupapa - Our Mission: We provide quality interventions to support, empower and advocate for people so they are able to reach their full potential. We provide the following professional services:

  • Counselling - Subsidised sessions for adults, young people and children with trained professionals. 
  • Drop-In - Our door is open, so if you have a question or want some help, feel free to pop in. 
  • Strengthening Families - A family-led service, bringing together supports and agencies. 
  • Support Groups - Building connection and skills in a safe, nurturing environment. Groups held for men and women. 
  • Family Harm - We partner with you to create practical pathways towards safety and a life free from violence. 
  • Family Support - Building on personal strengths, practical strategies and connecting with community resources. 
  • Women's Refuge - Our Kia Tīmata Anō Safe House is a confidential refuge for women and children.   

We serve a large and diverse area from Taupaki in the south to Glorit in the north and all the communities and townships in between including Kaukapakapa, South Head, Helensville, Waimauku, Muriwai, Riverhead, Kumeū and Huapai. 

We hold hope for others until they can hold it for themselves so that our community flourishes.

Staff

• Nicole - Receptionist
   Email: nicole@kindredservices.org.nz

• Jeanette - Team Lead 
   Email:  jeanette@kindredservices.org.nz

• Barbara - Executive Director
   Email: barbara@kindredservices.org.nz

• Kath  - Groups Coordinator
   Email: kath@kindredservices.org.nz

• Kim - Clinical Manager
   Email: kim@kindredservices.org.nz

Fees and Charges Categorisation

Free, Fees apply, Partial fees apply

Fees and Charges Description

Subsidised Counselling Service: $20 per session paid directly to the counsellor for up to six sessions

Family Support: Free

Strengthening Families: Free 

Community Care and Drop-in Support: Free

Groups/Programmes: Children's programmes:  Free

Women's Support Group: Free

Men's Support Group: We invite a koha from our group participants of around $10-$20 per session but we don’t want finances to be a barrier to attendance, so ask only that you invest with your time and commitment and pay what you can afford. 

Hours

9:00 AM to 3:00 PM.

Mon – Fri 9:00 AM – 3:00 PM

Our Women's Refuge Line is available 24/7. Either call or text 021 842 917.

Public Holidays: Closed ANZAC Day (25 Apr), King's Birthday (3 Jun), Matariki (28 Jun), Labour Day (28 Oct), Auckland Anniversary (27 Jan), Waitangi Day (6 Feb), Good Friday (18 Apr), Easter Sunday (20 Apr), Easter Monday (21 Apr).

Languages Spoken

English

Programmes

Counselling

Counselling is offered to women, men, youth, children and families. Specialist areas: grief and loss, relationships, family harm, trauma, abuse, addictions, change of life direction, chronic pain, low mood, anxiety, and support with life's stresses.
Programme Areas

Mental health, Addictions - drug & alcohol

Programme Type

Community / social support (AOD), Community based support - mental health

Regions

North Auckland, West Auckland

Age Groups

Child / Tamariki, Youth / Rangatahi, Adult / Pakeke, Older adult / Kaumātua

Referral Types

Self referral

Description

Counselling is offered to women, men, youth, children and families.   

Specialist areas: grief and loss, relationships, family harm, trauma, abuse, addictions, change of life direction, chronic pain, low mood, anxiety, and support with life's stresses.

Services Provided

Family / whānau support
Youth mentoring / development
Abuse and violence support
Advocacy
Budgeting and help with debt
Pregnancy and parenting
Food support
Stopping violence services
Refuge
Sexual harm victims/survivors - Do you need help and support?
LGBTQIA+ support
Social work
Social services crisis assessment

Disability Assistance

Wheelchair access

Additional Details

Face to face / Kanohi ki te Kanohi, Phone, Online / virtual / app, Speak with women / wahine, Speak with men / tane, Child / Tamariki friendly, LGBTQIA+ friendly

Region

North Auckland, West Auckland

Website

www.kindredservices.org.nz

https://healthpoint.co.nz/community-health-and-social-services/social/kindred-family-services/