North Auckland, West Auckland > Social Services >

Kindred Family Services

Social Service, Abuse and Violence Support, Mental Health & Addictions, Refuge

Today

9:00 AM to 3:00 PM.

Description

Moemoeā - Our Vision: Flourishing communities, free from trauma and harm that are home to resilient, thriving citizens.

Te Kaupapa - Our Mission: We provide quality interventions to support, empower and advocate for people so they are able to reach their full potential. We provide the following professional services:

  • Counselling - Subsidised sessions for adults, young people and children with trained professionals. 
  • Drop-In - Our door is open, so if you have a question or want some help, feel free to pop in. 
  • Strengthening Families - A family-led service, bringing together supports and agencies. 
  • Support Groups - Building connection and skills in a safe, nurturing environment. Groups held for men and women. 
  • Family Harm - We partner with you to create practical pathways towards safety and a life free from violence. 
  • Family Support - Building on personal strengths, practical strategies and connecting with community resources. 
  • Women's Refuge - Our Kia Tīmata Anō Safe House is a confidential refuge for women and children.   

We serve a large and diverse area from Taupaki in the south to Glorit in the north and all the communities and townships in between including Kaukapakapa, South Head, Helensville, Waimauku, Muriwai, Riverhead, Kumeū and Huapai. 

We hold hope for others until they can hold it for themselves so that our community flourishes.

Staff

• Nicole - Receptionist
   Email:
info@kindredservices.org.nz

• Jeanette - Team Lead, Family Harm 
   Email: 
jeanette@kindredservices.org.nz

• Gemma - Team Lead, Kindred Centre  
   Email: 
gemma@kindredservices.org.nz

• Ana  - Executive Director
   Email:
ana@kindredservices.org.nz

• Kath  - Groups Coordinator
   Email: kath@kindredservices.org.nz

• Kim - Clinical Manager
   Email: kim@kindredservices.org.nz

Ages

Child / Tamariki, Youth / Rangatahi, Adult / Pakeke, Older adult / Kaumātua

How do I access this service?

Contact us

Please contact us for non judgemental support and advice.

Phone: 09 420 7992 

Email:

Women's Refuge 24/7 Line: 021 842 917 or  

Website: www.kindredservices.org.nz 

Facebook @kindredfamilyservices

Make an appointment

Book a free initial assessment with our family support worker.

Referral

For professionals wishing to make a referral for a client please contact to request a referral form. 

Walk in

Walk-in's are welcome. Please stop by for a cup of tea and a chat about how we can support you and your family or whānau. 

 

Charges

Subsidised Counselling Service: $20 per session paid directly to the counsellor for up to six sessions

Family Support: Free

Strengthening Families: Free 

Community Care and Drop-in Support: Free

Groups/Programmes: Children's programmes:  Free

Women's Support Group: Free

Men's Support Group: We invite a koha from our group participants of around $10-$20 per session but we don’t want finances to be a barrier to attendance, so ask only that you invest with your time and commitment and pay what you can afford. 

Fees and Charges Categorisation

Free, Fees apply, Discounts available

Hours

9:00 AM to 3:00 PM.

Mon – Fri9:00 AM – 3:00 PM

Our Women's Refuge Line is available 24/7. Either call or text 021 842 917.

Public Holidays: Closed Labour Day (24 Oct), Auckland Anniversary (30 Jan), Waitangi Day (6 Feb), Good Friday (7 Apr), Easter Sunday (9 Apr), Easter Monday (10 Apr), ANZAC Day (25 Apr), Queen's Birthday (5 Jun), Matariki (14 Jul).

Languages Spoken

English

Services Provided

Family / whānau

  • Parenting education
  • Support

The Family Support Service is a free service available to women, men, youth and families.

Facilitation and advocacy with/for individuals and families to engage other services and programmes in support…

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Youth / Rangatahi

Youth Mentoring

Mentoring and advocacy for youth.  

Counselling

Counselling is offered to women, men, youth, children and families.   

Specialist areas: grief and loss, relationships, family harm, trauma, abuse, addictions, change of life direction, chronic pain, low mood, anxiety,…

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Abuse and violence support

  • Counselling
  • Family violence intervention
  • Information and support
  • Referral to specialist services
  • Support groups
  • Victim support

If you are not in immediate danger but need help call or text our 24/7 Women’s Refuge Line 021 842 917

Kia Tīmata Anō is the name of our safe…

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Advocacy

We walk alongside individuals, families, and whānau as they navigate their way through agency reponses, including Oranga Tamariki, WINZ, and the Ministry of Justice. 

Parenting

  • Parenting education
  • Parent wellbeing
  • Whānau support
  • Dads

Basic needs

  • Crisis assessment
  • Drop-in centre
  • Food

We support the Kai Collective Te Awaroa foodbank and if any of our clients need additional support we help them access emergency food parcels.

If you are in need of…

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Stopping violence services

Our tāne advocate reaches out to men who are users of violence and walks alongside them to change damaging behaviours and break the cycle of abuse. We encourage men to…

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Refuge

Our Kia Tīmata Āno safe house provides long-term safety, respite, and healing for women escaping family violence. 

Sexual harm victims/survivors - Do you need help and support?

  • Support and counselling

LGBTIQ+ support

Kindred Family Services has taken the Pride Pledge. We support people of all genders and sexual orientations, and aim to help create a safer more inclusive community. 

Social work

  • Crisis assessment

Supporting financial independence

We provide advocacy and budgeting support. 

Programmes

Counselling

Programme Areas

Mental health, Addictions - drug & alcohol

Programme Type

Community / social support (AOD), Community based support - mental health

Regions

North Auckland, West Auckland

Age Groups

Child / Tamariki, Youth / Rangatahi, Adult / Pakeke, Older adult / Kaumātua

Referral Types

Self referral

Description

Counselling is offered to women, men, youth, children and families.   

Specialist areas: grief and loss, relationships, family harm, trauma, abuse, addictions, change of life direction, chronic pain, low mood, anxiety, and support with life's stresses.

Disability Assistance

Wheelchair access

Region

North Auckland, West Auckland

Additional Details

Face to face / Kanohi ki te Kanohi, Phone, Online / virtual / app, Speak with women / wahine, Speak with men / tane, Child / Tamariki friendly, LGBTQIA+ friendly

Contact Details

9:00 AM to 3:00 PM.

Our Women's Refuge Line is available 24/7. Either call or text 021 842 917.

Old Post Office Building
104 Commercial Road
Helensville
Auckland 0840

Information about this location

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Get directions

Street Address

Old Post Office Building
104 Commercial Road
Helensville
Auckland 0840

Postal Address

PO Box 141
Helensville
Auckland 0840

This page was last updated at 8:50AM on July 26, 2022. This information is reviewed and edited by Kindred Family Services.