Taranaki > Social Services >

Taranaki Women’s Refuge

Social Service


12:00 AM to 12:00 AM.


We believe that all women and children have the fundamental right to live free from fear and violence.

If you are living in fear in your relationship or in your family, or know someone who is, there are so many ways we can help you right now.  We provide a non-judgemental space in which to share experiences, feelings and possibilities with qualified social workers.

When a woman’s safety is at risk we provide crisis intervention and/or a safe place in our confidential Safe House.

Most women who make use of our services are able to remain in their own homes. We provide them with information and support to make the changes that will enable them to live violence-free lives.

We also run a number of Education and Support Programmes.

Whatever choices women make, their decisions are respected and they are assured of our ongoing support.  Our services are confidential and free.


Our Refuge Team are registered social workers or advocates


Adult / Pakeke, Youth / Rangatahi

How do I access this service?

Contact us

If you need advice, guidance, or you may simply wish to talk you can call anytime. You can call our Crisis / Support Line 24 hours a day: 0800 REFUGE…


Make an appointment

via our office phone line (06) 769 5553 or free phone 0800 827 973


Self referrals welcome. Other referrals can be made provided that consent has been received from the woman.

Walk in

to our community office

Website / App


Most services are free but charges may apply for our Safe House.


12:00 AM to 12:00 AM.

Mon – Sunmidnight – midnight

You can call our local Crisis / Support Line 24 hours a day on 0800 827 973

Office hours:

Monday - Friday 8:30AM - 5:00PM

Languages Spoken


Services Provided

Abuse and violence support

  • Education programmes
  • Family violence intervention
  • Information and support
  • Referral to specialist services
  • Refuge
  • Support groups


Social work

Wheelchair Access




Contact Details

12:00 AM to 12:00 AM.

Call our local Crisis Support Line 24/7: 0800 827 973 (free) or (06) 769 5533

If your safety is at risk dial 111 for the Police

Level 2, Kings Building
36 Devon Street West
New Plymouth
Taranaki 4310

Information about this location

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Street Address

Level 2, Kings Building
36 Devon Street West
New Plymouth
Taranaki 4310

Postal Address

PO Box 5
New Plymouth 4340

This page was last updated at 2:27PM on April 1, 2022. This information is reviewed and edited by Taranaki Women’s Refuge.