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Te Roopu A Iwi O Te Arawa Charitable Trust

Social Service, Kaupapa Māori



To inspire and support whānau transformation by creating hope, strength and resilience. We do this by respecting the mana of each person or whānau to determine their own pathway and provide the necessary services to effect positive and beneficial changes.


Child / Tamariki, Youth / Rangatahi, Adult / Pakeke, Older adult / Kaumātua

How do I access this service?

Contact us, Make an appointment, Referral, Walk in




Mon – Fri8:30 AM – 4:00 PM

Public Holidays: Closed Auckland Anniversary (31 Jan), Waitangi Day (Observed 7/2/22) (7 Feb), Good Friday (15 Apr), Easter Sunday (17 Apr), Easter Monday (18 Apr), ANZAC Day (25 Apr), Queen's Birthday (6 Jun), Labour Day (24 Oct).
Christmas: Open 20 Dec — 24 Dec. Closed 25 Dec — 26 Dec. Open 27 Dec — 31 Dec. Closed 1 Jan — 2 Jan. Open 3 Jan — 7 Jan.

26 Tarewa Road, Rotorua

All staff are working remotely until further notice. Contact us on 0800maatua

Languages Spoken

English, Māori

Services Provided

Abuse and violence

  • Elder abuse
  • Conflict resolution mediation
  • Counselling
  • Education programmes
  • Family violence intervention
  • Information & support
  • Referral to specialist services
  • Support groups
  • Victim support

We have a lot of contacts in the community and if we cannot help you then we may be able to point you in the right direction.  We are a…



Cultural support

  • Asian services
  • Kaupapa Māori
  • Pacific Island people

Supporting financial independence

We can help you with a budget course

Basic needs

  • Crisis assessment
  • Drop-in centre
  • Emergency accommodation
  • Food
  • Housing

Education and training

  • Life skills
  • Skills courses

Driver licensing - we run a three day programme 9-12pm this will help you get up to speed on the learner test before you sit.  Your likelihood of passing is…


Kaupapa Māori

Social work

Wheelchair Access


Public Transport

We are a 15 minute walk from Te Manawa centre of town.  We are a 2 minute walk from the Rotorua Aquatic Centre.


Parking is available on site - please follow the signs.  There is also parking available on the street.



Contact Details

Emails for our people are:


26 Tarewa Road
Rotorua 3010

Information about this location

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Street Address

26 Tarewa Road
Rotorua 3010

This page was last updated at 1:53PM on August 11, 2021. This information is reviewed and edited by Te Roopu A Iwi O Te Arawa Charitable Trust.