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Te Roopu Whakaruruhau O Nga Wahine Māori

Refuge Service, Kaupapa Māori, Social


12:00 AM to 12:00 AM.


TRW believe that women and children have the right to live their lives free from violence (physical, emotional, mental, sexual, financial and spiritual).

Our confidential services include:

  • Confidential, non judgmental support
  • 24 hour crisis line
  • Home and community visits
  • Support in isolated rural areas
  • 24/7 access to our safe houses (criteria apply, costs attached to this service)
  • Advocacy when dealing with police, legal, court, WINZ, housing, doctors, immigration, schools and Oranga Tamariki
  • Referrals to counsellors, doctors, lawyers and other support services
  • Education for children about living free from violence
  • Information and presentations to community groups, schools and workplace as part of our Workplace Refuge training


Whānau Protect  - The National Home Safety Service. Whānau Protect is available to victims of family violence who are at high risk repeat of family violence (criteria applies)

Te Korowai Haumaru - 10 week FV Education programme for Tamariki (criteria applies)

Kōkihi ngā Rito - Family Violence Child Specialist advocacy service 


Child / Tamariki, Youth / Rangatahi, Adult / Pakeke

How do I access this service?

Contact us

Call us on 06 356 7985 or email us on referral@teroopu.org.nz


Accept self referrals and agency referrals

Make an appointment

Call us on 06 3567985 to make an appointment 

Walk in

During business hours


Charges apply to safe house accommodation.


12:00 AM to 12:00 AM.

Mon – Sunmidnight – midnight

Our Crisis line operates 24/7. Call 0800 733843 (opt 2 for PN area)


Office hours

Monday - Friday 9am - 5pm

Services Provided

Abuse and violence support

  • Education programmes
  • Elder abuse
  • Family violence intervention
  • Information and support
  • Referral to specialist services
  • Refuge
  • Victim support


Kaupapa Māori

Basic needs

  • Crisis assessment

LGBTIQ+ support

Social work

  • Crisis assessment


Wheelchair Access




Contact Details

12:00 AM to 12:00 AM.

24/7 Crisis Line: 0800 733843

7 Edgeware Road
Palmerston North 4410

Information about this location

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Get directions

Street Address

7 Edgeware Road
Palmerston North 4410

Postal Address

P O Box 5222
Palmerston North

This page was last updated at 2:58PM on June 30, 2022. This information is reviewed and edited by Te Roopu Whakaruruhau O Nga Wahine Māori.