North Auckland, West Auckland > Social Services >

VisionWest Community Trust

Social Service, Abuse and Violence Support, Kaupapa Māori, Sexual Harm


8:30 AM to 5:00 PM.


Counselling support services for anyone that has been affected by sexual harm, physical violence; counselling for relationship issues, mental stresses and addictions.

Age: Children, Youth and Adults. Individuals, couples and families/whānau

Region: West Auckland


Visionwest Counselling and Wellbeing Centre seeks to transform lives and build healthy communities through offering professional assistance to anyone needing support, advice or guidance from a qualified counsellor or psychotherapist.  We have a therapeutic playroom that provides a safe and appealing environment for children. 

We provide a range of support services including:

  • Sexual abuse support - assisting those who have experienced sexual harm trauma (recent or in the past; child, adolescent and adult)
  • Domestic violence
  • Trauma
  • Depression and anxiety
  • Stress
  • Grief and loss
  • Workplace and clinical supervision
  • Relationships and family issues.

We offer ACC Sensitive Claims.

Visionwest's counselling service is available to all ages Mon - Thurs, 8:30 AM - 4:00 PM.

To contact counselling services directly, call (09) 818 0760 or email:

Download a counselling referral form here 

Other services include:

  • In-Home Homecare - see here for details
  • Housing assistance - see here for details
  • Employment, Education and Training - see here for details
  • Practical help - see here for details
  • Early Childhood Education and Learning Centre - see here for details

Many services are free. Where fees are charged you will often be eligible for funding - contact us to find out if you're eligible for funding.

How to Access:

Call (09) 818 0700

For Other Services email: or fill out a form here 


Youth / Rangatahi, Adult / Pakeke, Older adult / Kaumātua, Child / Tamariki

How do I access this service?

Contact us

Visionwest Counselling and Wellbeing Centre provides confidential, culturally appropriate, evidence-based counselling and wellbeing services to families and individuals of all ages in response to client needs. 

Walk in

Make an appointment



8:30 AM to 5:00 PM.

Mon – Thu8:30 AM – 5:00 PM

Appointments may be available outside of these times.

A message can be left after hours.

The office is open for all enquiries and for booking appointments.

Public Holidays: Closed Labour Day (24 Oct), Auckland Anniversary (30 Jan), Waitangi Day (6 Feb), Good Friday (7 Apr), Easter Sunday (9 Apr), Easter Monday (10 Apr), ANZAC Day (25 Apr), Queen's Birthday (5 Jun), Matariki (14 Jul).

Languages Spoken

English, Māori

Services Provided

Sexual harm victims/survivors - Do you need help and support?

  • Support and counselling

Sexual harm victims/survivors - Do you need ACC counselling?

Education and training

  • Pre-school education
  • Life skills
  • Skills courses

Abuse and violence support

  • Counselling
  • Education programmes
  • Information and support
  • Referral to specialist services


Basic needs

  • Crisis assessment
  • Emergency accommodation
  • Food
  • Housing
  • Community Housing - We offer short-term emergency housing, transitional housing, and long-term accommodation in Auckland, and long-term accommodation and transitional housing in Canterbury.

  • The Pātaka Kai team of dedicated volunteers…


Social work

  • Crisis assessment

Home Healthcare

In-Home Healthcare services for the elderly and those with disabilities.

Includes personal homecare, help with household tasks, respite care, care for chronic conditions.

Individualised funding available.

Supporting financial independence

  • Budgeting services and advice on personal finances.

Kaupapa Māori

Public Transport

Buses stop right outside our Glendale Road site.

The Glen Eden Railway station is about 10 minutes walk away.


Limited onsite parking is available. Street parking available on Glendale Road.


North Auckland, West Auckland

Additional Details

Face to face / Kanohi ki te Kanohi, Phone, Speak with women / wahine, Speak with men / tane, Child / Tamariki friendly, LGBTQIA+ friendly

Contact Details

8:30 AM to 5:00 PM.

97 Glendale Road
Glen Eden
Auckland 0602

Information about this location

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Street Address

97 Glendale Road
Glen Eden
Auckland 0602

Postal Address

PO Box 20406
Glen Eden
Auckland 0641

This page was last updated at 6:32PM on July 8, 2022. This information is reviewed and edited by VisionWest Community Trust.