Service Types: Surgical, Geriatric, Childrens Health, Maternity, Medical, Psychogeriatric, Mental health
Click on a service below for all contact details
- Adult Community Mental Health Services More Info
- Adult Inpatient Mental Health Services More Info
- Alcohol and Drug Services More Info
- Anaesthesia - Southland More Info
- Assessment Treatment & Rehabilitation Services (AT&R) - Southland More Info
- Audiology More Info
- Breast Care - Southland More Info
- Breast Screening Programme More Info
- Cardiology More Info
- Cardiothoracic Surgery Service More Info
- Cervical Screening Programme More Info
- Child and Youth Mental Health Services More Info
- Child Development Service - Southland More Info
- Dermatology Services More Info
- Diagnostic Testing - Southland More Info
- District Nursing More Info
- Ear, Nose & Throat (ENT) - Otorhinolaryngology (ORL) Services More Info
- Emergency Medicine - Southland More Info
- Endocrinology - Southland More Info
- Forensic Services More Info
- Gastroenterology Services More Info
- General Medicine - Southland More Info
- General Surgery - Otago More Info
- General Surgery - Southland More Info
- Hospice Southland More Info
- Infectious Diseases More Info
- Māori Mental Health More Info
- Mental Health Advisory Team More Info
- Mental Health Emergency Services More Info
- Mental Health Needs Assessment and Service Co-ordination More Info
- MoveMe Health More Info
- Needs Assessment & Care Coordination - Southland More Info
- Neonatal Intensive Care Unit (NICU) - Otago More Info
- Nephrology (Renal) Services More Info
- Neurology More Info
- Neurosurgery Service More Info
- Newborn Hearing Screening More Info
- Obstetrics & Gynaecology - Southland More Info
- Older Persons Mental Health Services More Info
- Ophthalmology - Southland More Info
- Orthopaedics - Southland More Info
- Pacific Island Nurse Service - Southland More Info
- Paediatrics - Southland More Info
- Plastic Surgery - Otago More Info
- Radiology - Southland More Info
- REACH Community Rehabilitation Service - Southland More Info
- Respiratory Services More Info
- Rheumatology Services More Info
- Sexual Health Clinic More Info
- Southland Hospital Dental Service More Info
- Urology - Southland More Info
- Vascular Surgery More Info
- Southland Hospital Map (PDF, 4.2 MB)
Visiting hours at Southland Hospital are 2:00pm – 8:00pm daily (please avoid meal times at 5:00pm). These hours apply to immediate family (whānau), extended family and friends of the patient.
The following wards have special visiting guidelines:
- Critical Care Unit allows immediate family only to visit at any time except between 2:00pm – 4:00pm.
- Inpatient Mental Health Unit 7:00am – 8:00pm.
- Children's Ward allows parents / caregivers to visit at all times. Visiting hours for friends and other relatives are 2:00pm – 8:00pm daily.
- Surgical Ward has open visiting hours.
The general 2:00pm – 8:00pm hospital visiting hours are in place to support the provision of safe and effective health care to all patients, while also allowing visitors to spend quality time with family or friends in hospital.
Clearly there will always be exceptions to the 2:00pm - 8:00pm visiting hours for patients who are seriously ill or who have other extenuating circumstances. Please discuss with the clinical nurse / midwife manager, midwife or nurse co-ordinator to arrange visiting at other times.
A cafeteria is available for patients and their visitors. It is located on the ground floor of the main corridor.
Monday-Friday: 7:30am – 6:30pm
Weekends: 8:30am – 6:30pm
* Note these times may change on public holidays.
There are free car parks on site and free parking along the surrounding streets of Kew and Elles Roads. Kew Road has P120 parking limits (8:00am – 4:30pm) weekdays. Dedicated disability car parks are available near the entrance points to the hospital buildings.
Pick-up / drop-off zones are available outside both hospital entrances where vehicles may pull up and unload/pick up passengers close to the entry. Note these are P5 parking limits.
Car parking is regularly monitored by Security. Please note that vehicles parked in unauthorised parks or in front of fire exits may be clamped at the owner’s expense.
Mobility parks are available for people who hold a valid mobility parking permit and are located in the main and west car parks.
The speed limit on all hospital roadways is 20kph.
Te Whare Whānau
The Māori Health Unit provides Te Whare Whānau (the Family Room) service. This is a short-term accommodation option (1-3 nights) available to your family / whānau members living outside the Invercargill boundary when you are receiving hospital care. For enquiries to access Te Whare Whānau room, please ask the nursing staff looking after you to contact the unit or Security.
The Pharmacy Department is located on the first floor, and is open for outpatient prescriptions between 10:00am and 14:00pm Monday to Friday and between 10:00am and 11:30am on a Saturday.
Southland Hospital has 24-hour security on site.
After-hours entry, between 8:00pm and 7:00am, to the hospital is limited to the main entrance only.
All after-hour visitors should report to the Security Counter inside the main entrance (beside the emergency department reception) during these times. All after-hour visitors are also required to sign in/out for the purpose of any emergencies that may arise.
Māori Health Unit - Te Huinga Tahi
<h5>Nau Mai, Haere Mai, Welcome</h5>
<p>The Māori Health Unit provides nursing and social support services to Māori and non-Māori patients and their whānau / family. We are here to support you and your whānau / family to achieve maximum health, well-being and independence.…</p>
Māori Mental Health - Te Korowai Hou Ora
<p>Te Korowai Hou Ora services are available for all tangata whaiora who are receiving clinical mental health services within the Southern DHB.…</p> More
Pacific Island Nurse Specialist Service
<p>The Pacific Island Nurse Specialist Service is designed to assist Pacific people make the transition from hospital to home and to provide nursing follow-up.…</p> More
<p>Hospital chaplains, ministers and lay church visitors are available to visit you, and can be contacted 24 hours a day, 7 days a week, either through your nurse or the hospital telephone operator.…</p> More
If you have cold or flu symptoms or other infectious illness, i.e. chicken pox or measles, and are being admitted for planned surgery please telephone: (03) 218 1949, or the receptionist of the Day Surgery Unit (03) 214 5781 before admission. It is very important that you inform us about any of these symptoms, even if it seems like a minor concern to you.
Compliments and Complaints
The staff of Southern DHB welcome feedback.
Contact: Quality & Safety, telephone: (03) 214 5738.
‘Tell Us What You Think’ leaflet is available to be completed.
Situated in the foyer on the ground floor, the shop has a selection of gifts and necessities for you to choose from, such as flowers, toys, tissues, shampoo, cards, books and sweets. It is serviced by volunteers and is open between 10:00am and 4:00pm.
A selection of books is available in most ward day rooms. Other material, such as large print or specific titles can be requested. Please ask the ward staff to contact the Southland Hospital librarian for this service.
- Breakfast: 7:30am – 8:30am
- Lunch: 11:45am – 12:45pm
- Dinner: 5:00 – 6:00pm
The mobile canteen contains items such as small non-perishable snack items and magazines and is run by volunteers. The trolley round operates from approximately 10:00am – 11:30am, Monday to Friday, and visits all ward areas.
The Southland Times (daily newspaper) is available for purchase, Monday to Saturday. The Southland Express (weekly community newspaper) is available free in the hospital foyer (Thursdays of each week).
If you wish to post mail from the hospital, there is a letter box near the main entrance which is emptied daily, or you can ask a ward staff member to place your mail in the ‘Out’ basket.
Daily mail deliveries and collections (except public holidays) are available. If mail is being sent to you in the hospital it should be addressed:
PO Box 828
Ronald McDonald Family Room
The Ronald McDonald Family Room provides a quiet space for families to relax and recharge just moments away from their hospitalised child.
There are four short-stay rooms for the caregivers of critically ill children when it‘s imperative they remain just moments away from their hospitalised child. These beds are allocated in consultation with hospital staff and are given on a greatest needs basis.
(03) 218 1949
(03) 218 6890
Ph (03) 218 1949, 24 hours / 7 days
PO Box 828