Bay of Plenty > Community Health and Social Services >
Tauranga Women's Refuge & Support Services
Refuge Service, Abuse and Violence Support
Description
If you or someone you know is experiencing Domestic Violence (Physical, Psychological or Emotional) we can help.
Our support services include:
Crisis Helpline (0800 867 338)
24 hour – 7 days a week crisis phone line for women needing advocacy, information and support as a result of domestic violence in the home and/or community.
Safe House
24 hour – 7 days a week temporary safe house shelter for women and their children requiring safety and support as a result of immediate and imminent safety concerns due to domestic violence in the home and/or community.
Community Services
We're not just a safe house, we offer wrap-around safety support through other services to get you the best help to live free of domestic violence and keep you and your children safe.
This includes providing advocacy, information, support, programs and referrals to other organisations that can help you (e.g. Lawyers, Doctors, Hospital, Police, Work Income New Zealand, Family Court, Employers etc).
Staff
We are a dedicated team of skilled, trained, experienced and qualified Domestic Violence practitioners, Advocates, Social Workers, Counsellors and Educators
Ages
Child / Tamariki, Youth / Rangatahi, Adult / Pakeke, Older adult / Kaumātua
How do I access this service?
Contact us
Need help now? Call us for information, advice and support about domestic violence as well as (24/7) help in a crisis. Crisis Line: 0800 867 338
Make an appointment
Walk in
Website / App
Fees and Charges Categorisation
Free
Fees and Charges Description
No charge for our services
Hours
Phone 24 hour /7 days a week crisis line 0800 TO REFUGE to speak with a Advocate
Community Office open hours are Mon - Fri 8.30am - 4.00pm
Languages Spoken
English, Māori
Services Provided
We provide 24 hour – 7 days a week crisis phone line support for women needing advocacy, information and support as a result of domestic violence in the home and/or community. We also offer wrap-around safety support through other services to get you the best help to live free of domestic violence and keep you and your children safe.
We provide 24 hour – 7 days a week crisis phone line support for women needing advocacy, information and support as a result of domestic violence in the home and/or community. We also offer wrap-around safety support through other services to get you the best help to live free of domestic violence and keep you and your children safe.
- Conflict resolution mediation
- Counselling
- Education programmes
- Family violence intervention
- Information and support
- Referral to specialist services
- Support groups
We provide 24 hour – 7 days a week crisis phone line support for women needing advocacy, information and support as a result of domestic violence in the home and/or community. We also offer wrap-around safety support through other services to get you the best help to live free of domestic violence and keep you and your children safe.
24 hour – 7 days a week temporary safe house shelter for women and their children requiring safety and support as a result of immediate and imminent safety concerns due to domestic violence in the home and/or community.
24 hour – 7 days a week temporary safe house shelter for women and their children requiring safety and support as a result of immediate and imminent safety concerns due to domestic violence in the home and/or community.
24 hour – 7 days a week temporary safe house shelter for women and their children requiring safety and support as a result of immediate and imminent safety concerns due to domestic violence in the home and/or community.
Specialist Domestic Violence Agency - Advocacy, information and support
Specialist Domestic Violence Agency - Advocacy, information and support
Specialist Domestic Violence Agency - Advocacy, information and support
Disability Assistance
Wheelchair access
Additional Details
Face to face / Kanohi ki te Kanohi, Phone, Speak with women / wahine, Child / Tamariki friendly, LGBTQIA+ friendly
Region
Bay of Plenty
Website
Contact Details
258 Ngatai Road, Ōtūmoetai, Tauranga
Bay of Plenty
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Phone
(07) 541 1910
Website
24/7 Crisis Helpline: 0800 867 338 (0800 TO REFUGE)
258 Ngatai Road
Otūmoetai
Tauranga
Bay of Plenty 3110
Street Address
258 Ngatai Road
Otūmoetai
Tauranga
Bay of Plenty 3110
Postal Address
Box 8068, Cherrywood
3145 Tauranga
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This page was last updated at 2:00PM on November 21, 2024. This information is reviewed and edited by Tauranga Women's Refuge & Support Services.