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Onewa Doctors

General Practice (GP) Service

Today

9:00 AM to 5:00 PM.

Description

COVID Update:

If you are unwell with any acute respiratory infection with at least one of the following symptoms: new or worsening cough, sore throat, shortness of breath, head cold, sudden loss of smell with or without fever, please let us know when booking your appointment. You will be required to do a RAT test, and you will need to email us a photo of the results before coming inside the surgery.  DO NOT COME INSIDE THE SURGERY IF YOU ARE COVID POSITIVE. 

If you are COVID+ and would like to see the doctor, please book a virtual consultation (phone or video consult).

For COVID vaccinations. Please go to https://bookmyvaccine.covid19.health.nz/ to find your nearest vaccination centre. 

Thank you for your cooperation. Your safety and welfare are our utmost concern.

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We are a general practice aiming to provide quality primary healthcare and emergency services to you and your family.

Consultations are preferably by appointment basis but we are available for urgent consultations as required. Our standard consultation time is 15 minutes. Additional fees apply for extended consultations.

In addition to our services listed below, Onewa Doctors offers:

Advice for Athletes

We work hand in hand with specialists and allied support to help you stay well while preparing to be the best you can be. In the same manner, in collaboration with other health professionals, we can support you through any injury and recovery process and offer advice on preventing future injuries.

Medical Clearance for Pre-Employment and Driving

Our professional team will assist you with the requirements needed and will fill out the necessary forms as required.

Family Planning

We offer a positive approach to sexuality to enable people to make informed choices about their sexual and reproductive health. We offer a range of services including safe sex education and suitable contraception as per individual needs/situations. We work with people of any gender, age, nationality or sexual orientation.

 

Staff

Our team is made up of 3 doctors (see details below under “Doctors”) who have vast experience in all aspects of General Practice, a very experienced practice nurse/manager and 4 very efficient and caring receptionists.

Doctors

How do I access this service?

Make an appointment, Enrolled patients

Enrolling new patients

Yes

This practice is enrolling new patients.

We are currently enrolling new patients. However we have a waiting list at present.

Fees

Enrolled Patient Fees

CSC: Community Services Card

Age Range Without CSC With CSC
Under 6 years Free Free
6 to 13 years Free Free
14 to 17 years $47.00 $13.00
18 to 24 years $65.00 $19.50
25 to 44 years $71.00 $19.50
45 to 64 years $71.00 $19.50
65+ years $56.00 $19.50

* For Terms & Conditions and a full list of fees please contact us or visit our website www.onewadoctors.co.nz

Reduced rates for CSC holder applies for enrolled and funded patients only.

Fees and Charges Categorisation

Fees apply

Hours

9:00 AM to 5:00 PM.

Mon – Fri 9:00 AM – 5:00 PM

We are closed for lunch between 12:30 - 2PM.

After hours please call Shorecare on 09 486 7777 or the Healthline for advice on 0800 611 116 

Public Holidays: Closed Auckland Anniversary (27 Jan), Waitangi Day (6 Feb), Good Friday (18 Apr), Easter Sunday (20 Apr), Easter Monday (21 Apr), ANZAC Day (25 Apr), King's Birthday (2 Jun), Matariki (20 Jun), Labour Day (27 Oct).
Christmas: Open 23 Dec. Closed 24 Dec — 5 Jan. Open 6 Jan — 10 Jan.

Preferred urgent care clinic out of hours: Shorecare Urgent Care Smales Farm.

Languages Spoken

English, Tagalog

Services Provided

Immunisation

Immunisation is the safest and most effective way to provide protection for you and your tamariki’s health. For more information view the NZ immunisation schedule. We also offer travel vaccinations. These vaccinations are crucial for ensuring your health and safety when visiting different parts of the world. Travelling can expose you to various health risks, so being vaccinated means you can explore with confidence , knowing that you are protected.

  • Pregnancy vaccinations
  • Childhood immunisation programme
  • 45 year old vaccinations
  • 65 year old vaccinations
  • Adult flu vaccine
  • Child flu vaccine
  • Diphtheria / Tetanus / Pertussis (whooping cough) vaccine
  • Human Papillomavirus (HPV) vaccine
  • Meningococcal vaccine
  • Measles / Mumps / Rubella (MMR) vaccine
  • Travel vaccinations
  • Shingles vaccine
  • Catch-up missed vaccinations
  • Privately funded vaccinations

Immunisation is the safest and most effective way to provide protection for you and your tamariki’s health. For more information view the NZ immunisation schedule.

We also offer travel vaccinations. These vaccinations are crucial for ensuring your health and safety when visiting different parts of the world. Travelling can expose you to various health risks, so being vaccinated means you can explore with confidence , knowing that you are protected.

Adult and Child Medical Care

Your GP's surgery is far more than a place to go when you are feeling unwell and needing a quick cure. The doctor who sees you has gone through an extensive medical training to equip her or him to help children and adults of all ages with a range of physical and emotional difficulties. GPs are at the centre of the healthcare hub and will be aware of services and expertise that are available locally and further-a-field. GPs are also aware of the link that stress and unhappy life events have on physical health so know when to suggest a talking therapy rather than medication.

Your GP's surgery is far more than a place to go when you are feeling unwell and needing a quick cure. The doctor who sees you has gone through an extensive medical training to equip her or him to help children and adults of all ages with a range of physical and emotional difficulties. GPs are at the centre of the healthcare hub and will be aware of services and expertise that are available locally and further-a-field. GPs are also aware of the link that stress and unhappy life events have on physical health so know when to suggest a talking therapy rather than medication.

Minor Accident and Injury Care

Primary care practices offer a range of services and are able to deal with most minor accident care. If they are not able to deal with an injury they will refer on to the appropriate service.

Primary care practices offer a range of services and are able to deal with most minor accident care. If they are not able to deal with an injury they will refer on to the appropriate service.

Minor Surgery

Minor surgery is commonly provided in primary care practices, providing fast, competent removal and biopsies of skin lesions. Other services include cosmetic work such as removal of benign moles and skin tags. Ingrown toenail surgery is also commonly provided. These conditions do not need to be referred to a hospital, perhaps saving you a long wait or a cancelled appointment when a more serious case takes priority.

Minor surgery is commonly provided in primary care practices, providing fast, competent removal and biopsies of skin lesions. Other services include cosmetic work such as removal of benign moles and skin tags. Ingrown toenail surgery is also commonly provided. 
These conditions do not need to be referred to a hospital, perhaps saving you a long wait or a cancelled appointment when a more serious case takes priority.

Repeat Prescriptions

Each GP surgery or primary care practice will have its own procedure for repeat prescribing but the following rules are common to most, if not all. Patients who are well-known to the practice who have a stable condition like asthma, hypertension or diabetes could be allowed to get a repeat prescription for up to six months. Repeat prescriptions are never given to patients who are not known to the practice and there is probably a blanket ban on repeats for narcotics and other drugs that could be misused as doctors are expected to monitor these drugs carefully. Repeat prescriptions are provided for a maximum of 3 months and only for a select group of patients, medications and health conditions. Before we process your prescription request , please have your latest blood pressure reading available. It is at the doctor’s discretion whether a patient is given a repeat prescription. This ensures that the ongoing treatment is appropriate and safe, considering any changes in the patient's health condition or the effectiveness of the medication. Patients receiving repeat prescriptions should be assessed in person on a regular basis to ensure that the prescription remains appropriate, adverse effects are monitored, and the patient is taking or using their medicines as intended.

Each GP surgery or primary care practice will have its own procedure for repeat prescribing but the following rules are common to most, if not all. Patients who are well-known to the practice who have a stable condition like asthma, hypertension or diabetes could be allowed to get a repeat prescription for up to six months. Repeat prescriptions are never given to patients who are not known to the practice and there is probably a blanket ban on repeats for narcotics and other drugs that could be misused as doctors are expected to monitor these drugs carefully.

Repeat prescriptions are provided for a maximum of 3 months and only for a select group of  patients, medications and health conditions.

Before we process your prescription request , please have your latest blood pressure reading available. 

It is at the doctor’s discretion whether a patient is given a repeat prescription. This ensures that the ongoing treatment is appropriate and safe, considering any changes in the patient's health condition or the effectiveness of the medication. Patients receiving repeat prescriptions should be assessed in person on a regular basis to ensure that the prescription remains appropriate, adverse effects are monitored, and the patient is taking or using their medicines as intended. 

Lab Results

Sometimes your doctor needs to take a sample of blood or urine either to discover what is wrong with you or to measure something in your blood so that the right medication is given to you. These tests could be anything from blood sugar to a full blood count or a sample of tissue to test for cancer. While urine can generally be tested in the surgery, blood and other specimens are usually sent away for testing at a laboratory. Most results come back within 48 hours unless a very rare test is needed which has to go to a specialist lab further away when it might take a little longer. We do not routinely contact patients to discuss normal results except Cervical Smears, Histology and HIV tests. Please ring the Nurse if you wish to discuss any results. If we receive an abnormal result, we will contact you as soon as possible. If your result requires follow up with the Doctor or Nurse, you will be contacted by the Nurse or Receptionist. If you require a repeat test or further testing is required, this will be arranged automatically by the Nurse and where practicable you will be contacted by the Nurse or Receptionist.

Sometimes your doctor needs to take a sample of blood or urine either to discover what is wrong with you or to measure something in your blood so that the right medication is given to you. These tests could be anything from blood sugar to a full blood count or a sample of tissue to test for cancer.

While urine can generally be tested in the surgery, blood and other specimens are usually sent away for testing at a laboratory. Most results come back within 48 hours unless a very rare test is needed which has to go to a specialist lab further away when it might take a little longer.

We do not routinely contact patients to discuss normal results except Cervical Smears, Histology and HIV tests. Please ring the Nurse if you wish to discuss any results.

If we receive an abnormal result, we will contact you as soon as possible.

If your result requires follow up with the Doctor or Nurse, you will be contacted by the Nurse or Receptionist.

If you require a repeat test or further testing is required, this will be arranged automatically by the Nurse and where practicable you will be contacted by the Nurse or Receptionist.

Liquid Nitrogen

Liquid nitrogen is a fast, effective treatment provided in many practices to treat viral warts, sun damaged skin, skin tags and many benign cosmetic lesions. It comes in a container with a nozzle and is usually applied by swab or spray. Often one treatment is all that is needed but sometimes it may need repeating after two weeks. Because it cannot be stored for too long, you will often find that your GP will treat a number of patients one after the other. For more information click here.

Liquid nitrogen is a fast, effective treatment provided in many practices to treat viral warts, sun damaged skin, skin tags and many benign cosmetic lesions. It comes in a container with a nozzle and is usually applied by swab or spray. Often one treatment is all that is needed but sometimes it may need repeating after two weeks.
Because it cannot be stored for too long, you will often find that your GP will treat a number of patients one after the other. 

For more information click here.

Long Acting Reversible Contraception (LARC)

LARC methods are very effective at preventing unplanned pregnancy and are “fit and forget” forms of contraception – you don’t need to remember them every day or every month. LARC methods: Intrauterine Contraceptive Devices (IUCD or IUD) are inserted through the cervix into a woman’s uterus. IUCDs may be either hormonal (Mirena® or Jaydess® ) or non-hormonal (copper IUCD). Jadelle® is a hormone-releasing implant that is inserted just under the skin of the upper arm. Depending on the type of device, it will need to be changed after between three and ten years. Read more about LARC methods here Note: Only Dr. Elvira Nario-Anderson does the LARC insertion and removals. You will need an initial appointment with her first then the procedure will be done another day.

  • Implant (Jadelle) inserts
  • IUD inserts
  • Implant (Jadelle) removal
  • IUD removals

LARC methods are very effective at preventing unplanned pregnancy and are “fit and forget” forms of contraception – you don’t need to remember them every day or every month. LARC methods:

  • Intrauterine Contraceptive Devices (IUCD or IUD) are inserted through the cervix into a woman’s uterus. IUCDs may be either hormonal (Mirena® or Jaydess® ) or non-hormonal (copper IUCD).
  • Jadelle® is a hormone-releasing implant that is inserted just under the skin of the upper arm.

Depending on the type of device, it will need to be changed after between three and ten years.

Read more about LARC methods here

Note: Only Dr. Elvira Nario-Anderson does the LARC insertion and removals. You will need an initial appointment with her first then the procedure will be done another day. 

Cervical Screening

All women and people with a cervix aged 25 – 69 who have ever had intimate skin-to-skin contact or been sexually active should have regular cervical screening. This includes women who have been immunised against HPV. Together, regular screening and HPV immunisation provide the best protection against cervical cancer. There are now more options for how you have cervical screening done: a simple vaginal swab test for HPV, either done yourself or with help from a healthcare professional a cervical sample taken by a healthcare professional (used to be known as a smear test). Talk with your healthcare provider to decide which option is best for you. If HPV is found, you may need to have a follow-up test or be referred directly for colposcopy. If you’ve not yet had HPV testing, you should be screened 3 years after your last test (or 1 year if immune deficient). Once you have had an HPV test, and providing HPV is not found, your next screening will be in 5 years (or 3 years if immune deficient). For more information: Cervical screening | Time to Screen - National Screening Unit

All women and people with a cervix aged 25 – 69 who have ever had intimate skin-to-skin contact or been sexually active should have regular cervical screening. This includes women who have been immunised against HPV. Together, regular screening and HPV immunisation provide the best protection against cervical cancer.

There are now more options for how you have cervical screening done:

  • a simple vaginal swab test for HPV, either done yourself or with help from a healthcare professional
  • a cervical sample taken by a healthcare professional (used to be known as a smear test).

Talk with your healthcare provider to decide which option is best for you.

If HPV is found, you may need to have a follow-up test or be referred directly for colposcopy.

If you’ve not yet had HPV testing, you should be screened 3 years after your last test (or 1 year if immune deficient). Once you have had an HPV test, and providing HPV is not found, your next screening will be in 5 years (or 3 years if immune deficient).

For more information: Cervical screening | Time to Screen - National Screening Unit

ECG

An ECG is a recording of your heart's electrical activity. Electrode patches are attached to your skin to measure the electrical impulses given off by your heart. The result is a trace that can be read by a doctor. It can give information of previous heart attacks or problems with the heart rhythm.

An ECG is a recording of your heart's electrical activity. Electrode patches are attached to your skin to measure the electrical impulses given off by your heart. The result is a trace that can be read by a doctor. It can give information of previous heart attacks or problems with the heart rhythm.

Lung Function Test (Spirometry)

Spirometry is a tool that measures how effectively your lungs are working. It is able to show how much air lungs are able to hold (their volume) and how much air can be breathed in and out (inhaled and exhaled) which is called flow. This tool is used to assess damage caused by conditions like COPD (chronic obstructive pulmonary disease – a group that includes bronchitis and emphysema), pulmonary fibrosis, cystic fibrosis and asthma. Results are shown on a graph called a pneumotachograph. For more information click on the following link http://en.wikipedia.org/wiki/Spirometry

Spirometry is a tool that measures how effectively your lungs are working. It is able to show how much air lungs are able to hold (their volume) and how much air can be breathed in and out (inhaled and exhaled) which is called flow. This tool is used to assess damage caused by conditions like COPD (chronic obstructive pulmonary disease – a group that includes bronchitis and emphysema), pulmonary fibrosis, cystic fibrosis and asthma. Results are shown on a graph called a pneumotachograph.

For more information click on the following link http://en.wikipedia.org/wiki/Spirometry

Travel Health Advice

Another service offered to you at your GP surgery (primary care practice) is advice and immunisation before you go to another country. While you are likely to have the immunisations needed to live in New Zealand, there may be other injections you need to protect yourself before going for example to Africa or South America. In some places you will need protection from rabies or malaria. Yellow fever vaccinations are only available at approved centres; please click here to view the centres in New Zealand. Your doctor will be able to tell you what diseases you will need to be protected from in any named country and advise you on other medical matters. Whether you are enjoying the interlude with the big 5 of Africa, backpacking at the jungles of the Amazon, or going to Asia on a business and pleasure or simply exploring the globe just because it is there, we can help you stay well and reap the rewards of a well planned holiday/travel.

Another service offered to you at your GP surgery (primary care practice) is advice and immunisation before you go to another country. While you are likely to have the immunisations needed to live in New Zealand, there may be other injections you need to protect yourself before going for example to Africa or South America. In some places you will need protection from rabies or malaria. Yellow fever vaccinations are only available at approved centres; please click here to view the centres in New Zealand. Your doctor will be able to tell you what diseases you will need to be protected from in any named country and advise you on other medical matters. 

Whether you are enjoying the interlude with the big 5 of Africa, backpacking at the jungles of the Amazon, or going to Asia on a business and pleasure or simply exploring the globe just because it is there, we can help you stay well and reap the rewards of a well planned holiday/travel.

Well Child/Tamariki Ora Health Checks – Birth to Three Years

All New Zealand children are entitled to 11 free health checks from birth to three years. The checks aim to ensure that children are growing and developing as well as possible. Included in the checks are clinical assessment, health education and family/whanau support. Baby checks are at birth and then at 24 hours, five days and around 2-4 weeks. Babies are weighed and measured to ensure that they are developing correctly. These sessions provide a great opportunity for parents to ask questions from an expert and have any problem addressed; difficulties with breastfeeding or sleep for example. They can also be used to discuss immunisations and vaccinations. These checks will be carried out by your lead maternity carer (LMC). Between the ages of 4-6 weeks and three years, there are seven core health checks available, typically these are around 4-6 weeks, 8-10 weeks, 3-4 months, 5-7 months, 9-12 months, 15-18 months and 2-3 years. These checks may be carried out by a Well Child Provider of your choice e.g. Plunket, Maori health provider, community nurse, a general practice team (doctor and practice nurse). Your LMC will be able to give you a list of Well Child Providers in your area. More information about Well Child services is available on the Ministry of Health website.

All New Zealand children are entitled to 11 free health checks from birth to three years. The checks aim to ensure that children are growing and developing as well as possible. Included in the checks are clinical assessment, health education and family/whānau support.

Baby checks are at birth and then at 24 hours, five days and around 2-4 weeks. Babies are weighed and measured to ensure that they are developing correctly. These sessions provide a great opportunity for parents to ask questions from an expert and have any problem addressed; difficulties with breastfeeding or sleep for example. They can also be used to discuss immunisations and vaccinations. These checks will be carried out by your lead maternity carer (LMC).

Between the ages of 4-6 weeks and three years, there are seven core health checks available, typically these are around 4-6 weeks, 8-10 weeks, 3-4 months, 5-7 months, 9-12 months, 15-18 months and 2-3 years. These checks may be carried out by a Well Child Provider of your choice e.g. Plunket, Māori health provider, community nurse, a general practice team (doctor and practice nurse). Your LMC will be able to give you a list of Well Child Providers in your area.

More information about Well Child services is available on the Ministry of Health website.
 

Telehealth Consultation

A virtual consultation is a way of having an appointment with your healthcare provider, but not in person. This is usually done via a video app or a phone call. For more detailed information about telehealth consultations, please see the guide from Healthify.

  • Telehealth consultations for enrolled patients only

A virtual consultation is a way of having an appointment with your healthcare provider, but not in person. This is usually done via a video app or a phone call. For more detailed information about telehealth consultations, please see the guide from Healthify.

Disability Assistance

Wheelchair access

Document Downloads

Parking

There is ample parking outside the premises. We have 5 designated parking spaces but you can also use any of the visitors' parking spaces.

Contact Details

9:00 AM to 5:00 PM.

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162 Mokoia Road
Chatswood
Auckland 0626

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Street Address

162 Mokoia Road
Chatswood
Auckland 0626

Postal Address

162 Mokoia Road
Chatswood
Auckland 0626

This page was last updated at 10:56AM on November 14, 2024. This information is reviewed and edited by Onewa Doctors.